WorkOtter Software


 

WorkOtter is a cloud-based resource, program and project management solution that helps businesses centralize projects, balance supply and demand of resources and track project time and status.

WorkOtter allows users to manage a portfolio of projects simultaneously. These can be viewed through the WorkOtter dashboard. The dashboard also allows users to generate a series of interactive, pre-built, process or status reports on projects and view forecast and utilization reports on resources.

Customers can submit requests or issues through WorkOtter. Department managers can use WorkOtter to review customer requests, prioritize projects, track time and monitor resources.  Users can assess project progress and performance and evaluate project managers within the WorkOtter platform.

WorkOtter offers personalized 24/7 support and dedicated account managers to aid with implementation. It can be purchased on a per user per month basis.

 

WorkOtter - Active projects dashboard
 
  • WorkOtter - Active projects dashboard
    Active projects dashboard
  • WorkOtter - Portfolio management
    Portfolio management
  • WorkOtter - Reporting dashboard
    Reporting dashboard
  • WorkOtter - Service requests
    Service requests
  • WorkOtter - Time entry
    Time entry
  • WorkOtter - Home screen
    Home screen
Supported Operating System(s):
Web browser (OS agnostic)

80 Reviews of WorkOtter

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Laura from Gate Bank
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

I am a Project Manager with a focus on IT implementations in banking.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

I am very visual, and WorkOtter provides several different visual aids to keep our projects on target. The dashboards have been huge for our team - each is tailored to the user's role and each team member can build their own dashboard and reports. We can all customize our displays so they're configured how we prefer. I especially love the ability to see and arrange all of our ongoing projects into a portfolio. It helps me manage everything we have going on!

Source: Capterra
 

Margaret from Banking

July 2017

July 2017

Easy to use and very helpful product

Ease-of-use

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Pros

Communication among users is possible through dynamic dashboards, and it offers advanced features such as risks and issues management.

Cons

A different option for saving files and such would be helpful as not everyone always has access to a working internet connection.

Source: Capterra
 

Leticia from VWFS Mexico
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

This is everything I had to do manually before, it helps a lot to have automated help.

Ease-of-use

Functionality

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Customer Support

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Automated features that otherwise I had to do manually or with very complex Excel files.

Pros

Resource management and capacity planning features
Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting)
Management can subscribe to reports and get all their updates via regular emails with attached dashboards
Ability to build your own dashboards and reports and share them with others
Manage Gantt charts with interactive features
Link and attach documents with no data usage caps and with unlimited storage
Dashboards tailored to the user's role
Integration with JIRA, Excel and Microsoft Project (2-way)
Reports can be automatically emailed to users

Cons

Cloud is only option (no local onsite version available), the company that I work for is regulating Cloud apps.

Source: Capterra
 

Ana from BRF
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Simple assimilation and clear instructions

Ease-of-use

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Pros

Structured and detailed info management
Clear and simple to use components
Email integration for reports
Multiple users friendly
Cloud saving feature
Integration with excel, JIRA and Microsoft Project

Source: Capterra
 

Gabriela from Akzo Nobel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

User friendly with a fair price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

Very user friendly;
Teams can use altogether and maximize productivity;
Data is clear and apparent on dynamic worksheets and dashboards;
Fairly affordable;
Outstanding support team.

Cons

Being restricted to saving data on cloud is a down side for me to be honest but I am getting used to it.

Source: Capterra
 

Debora from Akzo Nobel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Reports status easen

Ease-of-use

Functionality

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Pros

Information can be easily transfered to email
Automatized system for users and their teams
Record of unlimited data on cloud
Communication among users through dynamic dashboards
Advanced features such as risks and issues management
Link documents with no capacity limitation

Cons

I speak English, but I would like to have the option to change the system to my mother language, which is Spanish.

Source: Capterra
 

Felipe from Amcor
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great and easy email integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

People can subscribe to dashboards and be updated by email as changes are made
Projects can be sorted on a portfolio format
Viewing and participating on different people's (as allowed) projects and dashboards
Easy to get used to it
Useful integration with different softwares
Possible to manage status reports, issues and risks.

Cons

Another option for saving would be good for me, other than cloud, since sometimes I don't work with a reliable internet connection.

Source: Capterra
 

Kareena from Home Services NY ltd

June 2017

June 2017

Everybody needs to have this system - WorkOtter is a complete system!

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Quality
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Pros

I've been looking to change my PM software for a while now when I came across WorkOtter. This system allows you to link and attach documents without having any data cap or usage limits which is great because my team has lots of big files. The integration between JIRA and MS Projects is great because I still have a few projects with those platforms. The system offers interactive Gantt charts and reporting features. The customer support was really really great in helping us with all our questions.

Cons

Currently English is the only language supported. But the system is great so far, looking forward to more improvements

Source: Capterra
 

Vinicius from Jequiti
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Convenient team handling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Working with many people is a challenge, considering the complications on communication and sharing of ideas and Work Otter has helped a lot on this aspect. Our team found it easy to contribute and brainstorm by attaching documents and using dashboards, which have no capacity limitation. Collaboration of teams is automatized and they can keep up with each other's progress via portfolios time and status, saving searching time.

Cons

Our team members are from different places around the globe. Although all of them speak English, another language option would be a plus.

Source: Capterra
 

Aline from APA Tintas
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Dynamic and fun

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Work Otter is a very fun and dynamic system to operate on. I quite enjoy the oportunity of configuring the display, which makes it appealing for me to use it often. The practicability of using worksheets and dashboards are a pro for me since I like organizing things on sight and having them easy to find and to operate on. Receiving the reports on my email is also very useful, since it also serves as a reminder to work on a specific project. Until now I have appreciated it very, it has had me working more effectively than many other systems I have tried before.

Source: Capterra
 

Isabela from Ki Sabor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Uncomplicated yet complete

Ease-of-use

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Customer Support

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Pros

Many features to help with organization
Visibility friendly for team operation and sharing
Straightforward manipulation on gettiing started, which helps new users
Display customization option
Possibility of integration with excel and JIRA

Source: Capterra
 

Mieesha from Xerox

June 2017

June 2017

WorkOtter is a really good PM system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

With this system you're able to manage Gantt charts and it offers some interactive features. You have the ability to configure your displays and dashboards can be set up according to the user's role. The reports can automatically be emailed to users and teams can collaborate on projects. Overall this is a good system to have.

Cons

I wish there were more languages offered. Currently English is the only supported language. But it does work good enough to get tasks done.

Source: Capterra
 

Annessa from Art By Eugenia
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy to use especially for beginners

Ease-of-use

Functionality

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Pros

WorkOtter has been so much easier to use compared to other systems that I have tried in the past. This system is great for persons who are just starting out in project management as it starts simple but offers some really advanced features. It offers integration wit JIRA, Excel and MS Projects and also gives the opportunity to link and attachment documents with unlimited storage and no data caps.

Source: Capterra
 

Diego from Amcor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Flexible, Visual, and Light

Ease-of-use

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Customer Support

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Pros

It is possible to centralize tasks, which enables a clear communication among peers. Using scheduling
tools for generating reports grants us a broader view of deadlines and terms, which is crucial for meeting our agendas and viewing our gaps. Engaging on creating dashboards was something we encouraged on the company after we started using WorkOtter, we found that because of the clear and responsive interface it was dynamic for everyone to provide an input on different subjects once their were visible and accessible.

Cons

I have nothing to add as a con for now. We would actually really like to skin the app, in search of more.

Source: Capterra
 

Nathaly from BRF
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Straightforward, affordable and consistant plataform

Ease-of-use

Functionality

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Pros

I work with a team of senior and junior analysts so the intuitive interface that WorkOtter provides facilitates the work of knowledge multiplication and sharing of ideas. Being reasonably priced I was able to expand it to our other facilities and the team could use it to share their projects to each other more efficiently, due to the superb cross-project visibility, best practices were used among them. I can definitely point out the timesheets, reports and customizable dashboards as a positive feature, the visibility of information are to our team are as important as the content itself, so it took that on our advantage.

Cons

We have facilities around the world, I would like to suggest the app for our other sites, but English is the only language available.

Source: Capterra
 

Sandro from Amcor
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Easy to use! It is the perfect work-management solution for a large company.

Ease-of-use

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Pros

- Centralize the tasks and scheduling
- able to generate reports and creating dashboards
- Clear and responsive interface
- superb cross-project visibility
- simple and quick to get started
- unlimited storage space for documents uploaded
- Smoth Integration with Excel

Source: Capterra
 

Larissa from BRF
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Excellent online platform. Attractive to small teams...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

¿ Fresh and smart design
¿ Easy to create a project and generate tasks
¿ Assigning roles and changing users' permission level is simple
¿ Great support team
¿ Improves and facilitate team collaboration
¿ Simple to customize the displays
¿ Able to create portfolios

Cons

No cons... This is an excellent online platform... I just wish it was translated into other languages

Source: Capterra
 

Gisele from IBM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

This is a great project management system, incredible tech support too!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Since I work with 4 different product categories in my company, the aspect I like the most about Work Otter is the ability of building project portfolios according to the category or work force I am working on for example. Before purchasing this software I had the chance to have a free live trial, the team was very supportive and patient showing all available features. WorkOtter was an affordable ppm considering the other options I had in hand.

Cons

WorkOtter in available only in English and I have employees in other countries, they understand English but not really well. It would be good to have it available in other languages.

Source: Capterra
 

Jingwen from Paragon One

May 2017

May 2017

WorkOtter - Best Project Management Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

This software keep me on track on all my projects that I am working on. It keeps me organized, efficient so that I could finish my project on time.

Pros

Accomplishing my work with WorkOtter has never been easier. It is so user friendly, and planning and scheduling can be done in a jiffy with Resource Management. One of the best features is Microsoft Project integration because I could download my work directly to Microsoft Excel.

Cons

I simply love the functions of WorkOtter and there is nothing that I can think of needs to be improve. However, it would be great if there are more than one language to choose from while using of the software, in the event that people from Asia would like to use or purchase the product for business.

Source: Capterra
 

Whately from BRF
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

All I ever wanted plus Works with JIRA!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Well, me and my team used to manage all our projects with MS Project but the integration with Jira never worked quite well so I was looking for a different solution and I had a very positive experience with WorkOtter.
Something that really surprised me was the support team, they were amazing and helped us out during the entire transition process which was a great deal as my team was overloaded and could not leave their daily jobs to work exclusively on this software transition.
One other thing that seems simple but was a big deal for us is that WorkOtter send reports to users emails automatically. We have to do that a lot during the day and it saves time.

Cons

I am from Brazil and they support English only. I already mailed them with this suggestion but no ETA yet.

Source: Capterra