Aloha POS Software


 

Aloha POS is a fully featured retail solution designed for all types of dining restaurants, including casual dining, quick service, fast casual and fine dining restaurants. Aloha POS can be used on fixed point of sale (POS) terminals, consumer mobile devices and built-for-purpose handheld devices.

The software can be used to enter orders and payments, improve overall operations and streamline the preparation of food and delivery. The software’s architecture and programming is consistent across sites, so employees can operate the system if they have previously used it at a different site.

Aloha POS is available both as a Web-based or on-premise system. Other key features include a barcode scanner, credit card processing, special orders and sales commissions. The system's inventory management capabilities include inventory tracking, automated ordering, inventory reports and purchase orders.

 

Aloha POS - System interface
 
  • Aloha POS - System interface
    System interface
  • Aloha POS - Dashboard
    Dashboard
  • Aloha POS - Cost management
    Cost management
  • Aloha POS - Mobile version
    Mobile version
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

5 Reviews of Aloha POS

Showing 1-5 of 5

 

from Millennium Park Joint Venture LLC
Specialty: Restaurant
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Very negative

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
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Quality
Support
Likes Best

I like very little if anything about Aloha. After five years, familiarity is the only positive experience I have about the product.

Likes Least

Dated software/technology, expensive. Despite paying for an annual support contract, response times to questions range from days and sometimes weeks. Sales team needs upgrading in response and truly understanding a customers needs.

Recommendations

Have an Aloha expert on staff. Buy another system. Research other systems to be certain that you cannot find something more cost effective that meets all your reporting needs and provides adequate control.

 

from Beaches
Specialty: Restaurant
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Very user friendly and customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Honestly it helps managing the big picture of the restaurant using your sales, labor and sales mix to control your shift.

Likes Least

Sometimes support takes a while to get back to you.

Recommendations

Think big picture. If it's easy to use and streamlined to fit your business it's worth looking into.

 

from Red Lodge Restaurants
Specialty: Restaurant
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Aloha - they are not keeping up

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

it is very flexible and configurable, it is easy to use and learn for the servers.

Likes Least

it is not always stable, and can be very buggy. It was great 10 or 15 years ago, but they have not kept up and the software is plagued by old code.

Recommendations

I would definitely look at other POS solutions before choosing aloha

 

from Ricottas
Specialty: Restaurant
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Aloha pos review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Flexibility to cover a wide range of programming needs. Like take out delivery, inventory, age verification, scheduling needs, Etc.

Likes Least

Takes a while do get upgrades and new versions stable enough for local dealer to implement at store level

Recommendations

Keep in mind that not
All software is included. A lot of applications are sold as add ons like advanced labor scheduler, inventory, etc

 

from Murphy's Pubhouse
Specialty: Restaurant
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Aloha POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Legacy product but overly complicated with network configurations. You really get the feel that the vendor wants to make their service contract a life or death decision by making it as complicated as possible. In a plug and play and cloud based era, this is very unattractive.

Likes Least

When you do buy the software and service contract, they are responsive to fixing things as needed.

Recommendations

Get ready, these guys are hungry for sales and will blow your phones up.

 
 
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