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ConsignPro Software
 | 19 Reviews (4.9/5) |
For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail point of sale, inventory and customer management, e-commerce and robust retail accounting for a variety of consignment segments, including antiques, apparel, books and furniture.
ConsignPro's innovative "main menu" ensures that the system is both intuitive and comprehensive, allowing users to see every aspect of their retail operation at a glance. It automates a variety of routine retail functions related to maintaining merchandise, customer or sales transactions, reducing store headcount and associated costs. All of this data is stored and can be accessed in minutes, allowing users to not only monitor store inventory but collect customer data for targeted promotional mailings, analytics and more.
It comes with 25 pre-built reports that can be customized to track daily, monthly and quarterly information about every facet of the business: consignors, store inventory, customers, sales activity and revenue. ConsignPro also integrates seamlessly with Quicken and Quickbooks, making exporting sales, payment and expense information a breeze. All of this is backed up to your database nightly and can be protected from unauthorized use and access with log-on procedures and password checking.
All of this functionality is backed by knowledgeable, speedy customer service and frequent updates annually including new features. For a simple, easy-to-learn yet feature-rich retail solution built specifically for consignment and resale shops, ConsignPro should be on your short list.
19 Reviews of ConsignPro
Overall rating
We have been a client of ConsignPro since February of 2009 and find the software complete, easy to use and teach our new employees and wonderful for report production.
Alyson, who handles technical service requests from us, is wonderfully pleasant and responsive. The few times that we have run into an issue or failed to understand what to do have easily and quickly been resolved.
I can honestly say that I cannot think of a single compelling reason not to highly recommend this product to those in the consignment industry.
Alyson, who handles technical service requests from us, is wonderfully pleasant and responsive. The few times that we have run into an issue or failed to understand what to do have easily and quickly been resolved.
I can honestly say that I cannot think of a single compelling reason not to highly recommend this product to those in the consignment industry.
Overall rating
When researching opening a new consignment shop over a three year period, one question I would ask shop owners is what software they used. From Connecticut to North Carolina, where my shop is now located, the only company recommended to me was ConsignPro. That in itself speaks volumes, in my opinion.
I found the demo very helpful prior to purchase. Support has been wonderful. I had an unexpected crisis 3 weeks after opening my business and I had to leave the state for 2 weeks. I had a wonderful woman who had offered to help out a few hours weekly step in to run my business. She had not started yet. I gave her a 2 hour crash course before hopping on a plane. The software is very user-friendly and the staff at ConsignPro were wonderful when she had a special situation or two develop.
The software makes running a consignment shop a breeze. I would highly recommend it to anyone considering opening a shop. This is one decision you won't regret.
I found the demo very helpful prior to purchase. Support has been wonderful. I had an unexpected crisis 3 weeks after opening my business and I had to leave the state for 2 weeks. I had a wonderful woman who had offered to help out a few hours weekly step in to run my business. She had not started yet. I gave her a 2 hour crash course before hopping on a plane. The software is very user-friendly and the staff at ConsignPro were wonderful when she had a special situation or two develop.
The software makes running a consignment shop a breeze. I would highly recommend it to anyone considering opening a shop. This is one decision you won't regret.
Overall rating
I have been with ConsignPro since 2002. With the many consignment shops opening each year, I always recommend ConsignPro. I've found that whenever I needed a question answered, they have responded within 15 minutes and I have been able to continue with little or no effort.
Just recently I was printing my consignor checks and not paying attention. I noticed that I was sending out a lot of checks and then noticed I had included 6 weeks instead of 4 weeks. I had printed 91 checks! I wondered if there was anyway to reverse that, so I called Consignpro and they responded almost immediately. They told me how to put everything back to it's original place. I then printed my checks again.
I run an upscale women's consignment shop in NC and have been very pleased with the ConsignPro system.
Just recently I was printing my consignor checks and not paying attention. I noticed that I was sending out a lot of checks and then noticed I had included 6 weeks instead of 4 weeks. I had printed 91 checks! I wondered if there was anyway to reverse that, so I called Consignpro and they responded almost immediately. They told me how to put everything back to it's original place. I then printed my checks again.
I run an upscale women's consignment shop in NC and have been very pleased with the ConsignPro system.
Overall rating
Nana's Treasure Chest Consignment of Sarasota is a family owned and operated consignment store servicing Sarasota and Bradenton FL.
Why did we look for software?
We knew that to be successful we had to be organized and professional; post-it notes, Excel spreadsheets, and dry erase boards were not going to provide a professional atmosphere. In order to gain the trust of our consignors we had to be extremely organized and efficient. Without trust through professional experiences consignors would not return. We needed systems that were bulletproof, support that answers the phone, and a professional team to cover our back during a busy season.
Why did we choose ConsignPro?
ConsignPro was recommended by a local consignment owner. I called for a demo and the staff at ConsignPro had me up and running in about 5 minutes with a working demo. Within 45 minutes I had read the manual and set up a basic store. I trained the family on the product within a few days. They were all happy with the decision and supported the purchase.
Did we learn ConsignPro quickly?
Amazingly, I scheduled the delivery of ConsignPro's software and hardware 2 days before implementation. In reality I had the system up and networked after lunch the first day. On the morning of day two we were entering inventory and stocking shelves. At the end of day 5 we had finished tagging and opened for business a week ahead of schedule.
Looking back at the past year of working with ConsignPro I am certainly happy with the decision. Our staff can focus on sales and delivery and not IT concerns; this is how life should be.
We've had experience with software and hardware in the past and were not newbies by any means. There was some general understanding of core computer concepts and manual reading abilities required to set the system up properly. With that said, the average high school senior could set this system up with help from support in a day.
Why did we look for software?
We knew that to be successful we had to be organized and professional; post-it notes, Excel spreadsheets, and dry erase boards were not going to provide a professional atmosphere. In order to gain the trust of our consignors we had to be extremely organized and efficient. Without trust through professional experiences consignors would not return. We needed systems that were bulletproof, support that answers the phone, and a professional team to cover our back during a busy season.
Why did we choose ConsignPro?
ConsignPro was recommended by a local consignment owner. I called for a demo and the staff at ConsignPro had me up and running in about 5 minutes with a working demo. Within 45 minutes I had read the manual and set up a basic store. I trained the family on the product within a few days. They were all happy with the decision and supported the purchase.
Did we learn ConsignPro quickly?
Amazingly, I scheduled the delivery of ConsignPro's software and hardware 2 days before implementation. In reality I had the system up and networked after lunch the first day. On the morning of day two we were entering inventory and stocking shelves. At the end of day 5 we had finished tagging and opened for business a week ahead of schedule.
Looking back at the past year of working with ConsignPro I am certainly happy with the decision. Our staff can focus on sales and delivery and not IT concerns; this is how life should be.
We've had experience with software and hardware in the past and were not newbies by any means. There was some general understanding of core computer concepts and manual reading abilities required to set the system up properly. With that said, the average high school senior could set this system up with help from support in a day.
Overall rating
I initially purchased ConsignPro in 2006 when opening my first consignment store. I had researched other software, but selected ConsignPro over all the others based on its excellent reputation in the industry. Tech support was extremely helpful in making certain all the components were working properly and in a short period of time we were up and running. A manual was included, which was very easy to read and understand.
Over the past 5 years, I've maintained my technical support maintenance program through Visual Horizons, but honestly, I've had to use it very rarely. I believe that's a testament to how well-built the software program is. The upgrades I've received are clearly Brian's response to his customers' requests for improvements to the software.
I recently opened a 2nd consignment store, and once again chose ConsignPro. Brian and his staff were very helpful in the installation of the printers, etc. My husband and I are pleased with the short start-up time.
What I love most about the software is the ease of using it, as well as training my staff to use it. My consignors absolutely LOVE being able to check their accounts online! It has the capability to generate all types of reports if you're a numbers cruncher. I can't say enough about ConsignPro, and I would be happy to talk to anyone who might want more information from a happy customer!
Over the past 5 years, I've maintained my technical support maintenance program through Visual Horizons, but honestly, I've had to use it very rarely. I believe that's a testament to how well-built the software program is. The upgrades I've received are clearly Brian's response to his customers' requests for improvements to the software.
I recently opened a 2nd consignment store, and once again chose ConsignPro. Brian and his staff were very helpful in the installation of the printers, etc. My husband and I are pleased with the short start-up time.
What I love most about the software is the ease of using it, as well as training my staff to use it. My consignors absolutely LOVE being able to check their accounts online! It has the capability to generate all types of reports if you're a numbers cruncher. I can't say enough about ConsignPro, and I would be happy to talk to anyone who might want more information from a happy customer!
Overall rating
In 2005 we opened Opal Ann's Attic and thought we had thought of every possible problem that we could run into and the solutions that we would use. Our first year everything was done by hand and we could not see how things would grow and change for us. The end of each month was a real nightmare, trying to balance each account and make sure that we had everything in hand.
How naive we were.
We did not have heating and air nor a computer system. We actually purchased this system before we put in the heating and air. We hunted and investigated. I am not sure how many of you have gone through a complete start up, but if you have, you know the value of your software. We settled on ConsignPro and we have never looked back. Our start up was easy, fast and we were thrilled that it is SO easy to use. We are a family-owned and operated store. The few bumps that we encountered were handled swiftly and easily. The first month end that we had after we had ConsignPro was like a dream. No problems for the first time. The year-end instructions were concise and easy, an absolute breeze.
Opal Ann's Attic is the largest consignment shop operating in Newnan, Ga.. We have had the customer support and updates for all of our computers. We truly love the software and would not consider changing anything. We added my mom and dad to our staff three years ago: we are talking about people that have NO computer experience whatsoever. My mom runs the front register and can easily find an item that perhaps has lost a tag, do the layaways, run the reports and has a really good time. She also thinks that it was one of the best things we ever bought for the store.
We have grown by leaps and bounds; we have even added on to our store. The customer service is easy to get hold of and they are always more than willing to go the extra mile to assist you. When I go other consignment stores, I always ask about their system because we tell them how ConsignPro is the best for consignment professionals.
How naive we were.
We did not have heating and air nor a computer system. We actually purchased this system before we put in the heating and air. We hunted and investigated. I am not sure how many of you have gone through a complete start up, but if you have, you know the value of your software. We settled on ConsignPro and we have never looked back. Our start up was easy, fast and we were thrilled that it is SO easy to use. We are a family-owned and operated store. The few bumps that we encountered were handled swiftly and easily. The first month end that we had after we had ConsignPro was like a dream. No problems for the first time. The year-end instructions were concise and easy, an absolute breeze.
Opal Ann's Attic is the largest consignment shop operating in Newnan, Ga.. We have had the customer support and updates for all of our computers. We truly love the software and would not consider changing anything. We added my mom and dad to our staff three years ago: we are talking about people that have NO computer experience whatsoever. My mom runs the front register and can easily find an item that perhaps has lost a tag, do the layaways, run the reports and has a really good time. She also thinks that it was one of the best things we ever bought for the store.
We have grown by leaps and bounds; we have even added on to our store. The customer service is easy to get hold of and they are always more than willing to go the extra mile to assist you. When I go other consignment stores, I always ask about their system because we tell them how ConsignPro is the best for consignment professionals.
Overall rating
I have a gallery selling handmade in America items, by artists in small studios. For the first few years, we were entirely consignment. A tip from a similar shop about ConsignPro led us to purchase that software about 10 years ago, shortly after opening our shop. Until then, we did all receipts and calculating by hand, which of course, led to a number of mistakes.
We wanted software that would:
a) track inventory
b) make it easy to keep one artist's inventory list clean and easy to find
c) make month-end commission check writing easy
d) be easily updated, allowing for easy returns and easy input of new work
e) have some mechanism for customer tracking
f) be easy to train staff to use
g) make it easy to track daily, weekly, monthly, annual sales numbers
The implementation was about as easy as it can get. We purchased the software, the receipt printer, and a cash drawer. I'm not too bad with computer installations, but don't do it often enough to be anything like an expert. I found it very easy to install everything, and get all those pieces to work with each other.
Over the years, when problems have come up, the support staff have been very quick with help and response. The annual service plan is absolutely worth it. We would've been lost without it several times over the years. And they've never made me feel stupid, either. I value that.
The ConsignPro system was also easy to expand, as I moved beyond only selling works on consignment. The system makes it easy for me to determine the number that relates to the seller and the item. I created a system in which consigned artists all have a 100 number assigned to each individual. An additional three numbers relate to the specific item that artist made. The commission amount is automatically calculated. With purchased items, I assign a 500 number to each artist, plus the specific three-digit number relating to the specific item. These are marked at a 100% commission rate so I can correctly track those sales. Easy as pie!
I can also track customer purchasing, but only in amounts. I figured out a way to track each customer's purchases with a given calendar year by adding the last two digits of that year to the customer's last name. Without doing that, it can only calculate the total, accumulated sales of a customer. This new method helps me offer customer rewards more effectively. This is the only element of the software that I wish had improvement, but I like the other aspects so much that I continue to use it.
We wanted software that would:
a) track inventory
b) make it easy to keep one artist's inventory list clean and easy to find
c) make month-end commission check writing easy
d) be easily updated, allowing for easy returns and easy input of new work
e) have some mechanism for customer tracking
f) be easy to train staff to use
g) make it easy to track daily, weekly, monthly, annual sales numbers
The implementation was about as easy as it can get. We purchased the software, the receipt printer, and a cash drawer. I'm not too bad with computer installations, but don't do it often enough to be anything like an expert. I found it very easy to install everything, and get all those pieces to work with each other.
Over the years, when problems have come up, the support staff have been very quick with help and response. The annual service plan is absolutely worth it. We would've been lost without it several times over the years. And they've never made me feel stupid, either. I value that.
The ConsignPro system was also easy to expand, as I moved beyond only selling works on consignment. The system makes it easy for me to determine the number that relates to the seller and the item. I created a system in which consigned artists all have a 100 number assigned to each individual. An additional three numbers relate to the specific item that artist made. The commission amount is automatically calculated. With purchased items, I assign a 500 number to each artist, plus the specific three-digit number relating to the specific item. These are marked at a 100% commission rate so I can correctly track those sales. Easy as pie!
I can also track customer purchasing, but only in amounts. I figured out a way to track each customer's purchases with a given calendar year by adding the last two digits of that year to the customer's last name. Without doing that, it can only calculate the total, accumulated sales of a customer. This new method helps me offer customer rewards more effectively. This is the only element of the software that I wish had improvement, but I like the other aspects so much that I continue to use it.
Overall rating
We began using ConsignPro in 2002, and have never looked back! This is an awesome program.
When we first started our household consignment store, Fratz Consignment in Fenton, Michigan, we logged everything by hand. Within six months we realized a computer program was desperately needed. I did research online and downloaded several trial consignment programs. At the time my computer skills were limited, as well as those of my sister and mother. Working my way through those trial programs was no easy feat, until I opened ConsignPro! I could not believe the difference. The ease of using the program was unbelievable. Within a day I was contacting Brian to sign us up.
Fratz is now 10 years old and ConsignPro has been our first and only consignment program. The support, in the early years, Brian, and now as well with Allyson, couldn't be better. We have had computer issues, blown hard drives as well as other glitches, and Brian & Allyson have always been able to get us up and running again. They have walked me through several data crises when I didn't think there was a light at the end of the tunnel (due to my computer system, not the ConsignPro program).
Fratz has grown greatly in 10 years, and ConsignPro has grown right along with us. Brian and his team continually update the program. Not just once a year or so, but several times a year. They listen and incorporate ideas and suggestions from their customers. We have never found the program lacking in any way.
New employees can jump right in and begin using the program immediately. Consignor reports, sales reports, financial reports, customer data base, it's all there and more.
Purchasing and utilizing ConsignPro has been one of the best decisions we have made for Fratz. I could not imagine operating Fratz without Consign Pro. I would and have, without hesitation, recommended ConsignPro to those looking for a consignment software program!
When we first started our household consignment store, Fratz Consignment in Fenton, Michigan, we logged everything by hand. Within six months we realized a computer program was desperately needed. I did research online and downloaded several trial consignment programs. At the time my computer skills were limited, as well as those of my sister and mother. Working my way through those trial programs was no easy feat, until I opened ConsignPro! I could not believe the difference. The ease of using the program was unbelievable. Within a day I was contacting Brian to sign us up.
Fratz is now 10 years old and ConsignPro has been our first and only consignment program. The support, in the early years, Brian, and now as well with Allyson, couldn't be better. We have had computer issues, blown hard drives as well as other glitches, and Brian & Allyson have always been able to get us up and running again. They have walked me through several data crises when I didn't think there was a light at the end of the tunnel (due to my computer system, not the ConsignPro program).
Fratz has grown greatly in 10 years, and ConsignPro has grown right along with us. Brian and his team continually update the program. Not just once a year or so, but several times a year. They listen and incorporate ideas and suggestions from their customers. We have never found the program lacking in any way.
New employees can jump right in and begin using the program immediately. Consignor reports, sales reports, financial reports, customer data base, it's all there and more.
Purchasing and utilizing ConsignPro has been one of the best decisions we have made for Fratz. I could not imagine operating Fratz without Consign Pro. I would and have, without hesitation, recommended ConsignPro to those looking for a consignment software program!
Overall rating
My consignment store sells clothing for both men and women, shoes, jewelry, accessories and home decor. It is owner-operated with one full-time and one part-time staff member.
A month after opening my store, I thought there had to be a better, faster way to track all my inventory and there had to be a program out there to do ti for me. So I went online and reviewed the different programs available. I was a member of NARTS so I took the membership list and randomly called stores to find out what they used and if they liked it. ConsignPro came up again and again and no one said anything negative against it.
One of my main concerns was if I would receive support in a timely fashion from an American company that is several time zones away from my location; I am in Northwestern Canada. I did not need to be concerned the support from ConsignPro, it's excellent. They always call me back, usually within the hour. If I email my questions the night before, I have an answer the next morning before I open my store.
The program is easy to use. When I hire someone new the first thing they do is start entering inventory and making sales - no problem. I've never had any employees complain about the program.
I really do think highly of this program, but here are my negatives. The written manual they send with the program is not well organized, in terms of the way my mind looks up information to find answers to problems. However, I seldom have to use the manual. One look-up feature that the program does not have that I would find useful is the ability to look up an item by brand name. Even a list that would tell you what brands you are selling most often would be helpful and interesting. Their customer reward section is not very user-friendly; it allows you to enter people twice too easily and if you enter in the wrong name it is very hard to remove.
There are always little things that can bug you but Brian listens to suggestions and is constantly updating the program based on customer suggestions.
I would never have any hesitation recommending this program to anyone.
A month after opening my store, I thought there had to be a better, faster way to track all my inventory and there had to be a program out there to do ti for me. So I went online and reviewed the different programs available. I was a member of NARTS so I took the membership list and randomly called stores to find out what they used and if they liked it. ConsignPro came up again and again and no one said anything negative against it.
One of my main concerns was if I would receive support in a timely fashion from an American company that is several time zones away from my location; I am in Northwestern Canada. I did not need to be concerned the support from ConsignPro, it's excellent. They always call me back, usually within the hour. If I email my questions the night before, I have an answer the next morning before I open my store.
The program is easy to use. When I hire someone new the first thing they do is start entering inventory and making sales - no problem. I've never had any employees complain about the program.
I really do think highly of this program, but here are my negatives. The written manual they send with the program is not well organized, in terms of the way my mind looks up information to find answers to problems. However, I seldom have to use the manual. One look-up feature that the program does not have that I would find useful is the ability to look up an item by brand name. Even a list that would tell you what brands you are selling most often would be helpful and interesting. Their customer reward section is not very user-friendly; it allows you to enter people twice too easily and if you enter in the wrong name it is very hard to remove.
There are always little things that can bug you but Brian listens to suggestions and is constantly updating the program based on customer suggestions.
I would never have any hesitation recommending this program to anyone.
Overall rating
When I retired from teaching and decided to open an upscale consignment shop a few years ago, we visited shops to get some ideas. Several shops recommended ConsignPro to manage pricing, checkout, and inventory. Am I ever glad they did! Now that I see problems that other shop owners have, I know that getting ConsignPro was the best of the investments I made in starting up my business.
The check out system is a breeze, including a smooth interface with the scanning of bar codes that it puts on our price tags; it interfaces with the credit card scanner smoothly as well. Closing out the cash register at night is quick and easy. Keeping track of consignors' accounts is easy as well, and consignors are impressed with how fast we can report on the status of their items and issue them a check when they request it. My husband says we do not have to hire an accountant because of the way ConsignPro keeps track of our sales and expenses.
Technical support has been great, too. We've added computers and needed new price tag printers from time to time, and setup has been made easy by just calling the ConsignPro technical support number.
If you are opening a consignment shop or computerizing your checkout and pricing system, I HIGHLY recommend ConsignPro. I can't imagine what it would be like trying to run this shop without it.
The check out system is a breeze, including a smooth interface with the scanning of bar codes that it puts on our price tags; it interfaces with the credit card scanner smoothly as well. Closing out the cash register at night is quick and easy. Keeping track of consignors' accounts is easy as well, and consignors are impressed with how fast we can report on the status of their items and issue them a check when they request it. My husband says we do not have to hire an accountant because of the way ConsignPro keeps track of our sales and expenses.
Technical support has been great, too. We've added computers and needed new price tag printers from time to time, and setup has been made easy by just calling the ConsignPro technical support number.
If you are opening a consignment shop or computerizing your checkout and pricing system, I HIGHLY recommend ConsignPro. I can't imagine what it would be like trying to run this shop without it.
Overall rating
I have used Consign Pro for quite some time, and I like everything about it.
The yearly cost for being able to get help is outstanding, and their response to helping is great. I have had questions on Friday night and e-mailed my question and gotten a response. I know that that is not something they say they do, but they have done that several times. I'm not really a computer whiz, but they have always talked be through whatever my problem is - even the time I had my printer unplugged.
Thanks!
The yearly cost for being able to get help is outstanding, and their response to helping is great. I have had questions on Friday night and e-mailed my question and gotten a response. I know that that is not something they say they do, but they have done that several times. I'm not really a computer whiz, but they have always talked be through whatever my problem is - even the time I had my printer unplugged.
Thanks!
Overall rating
Investing in ConsignPro was by far the best thing I ever did.
I came out of retirement after more than 17 years of being a stay-at-home mom and entered the workforce without any computer experience, except for what my 15-year-old son taught me. I purchased a consignment store that was not using any sort of software. Having no idea the best way to keep records, I opted for the only way I knew, which was manually, and I kept the records that way for one year.
After talking to other consignment shops who were using ConsignPro, I decided to take the next step and purchase my own software. Words alone can't express how much ConsignPro has done for me! I felt free again!! I wasn't loaded down with paperwork every single night. ConsignPro is so easy to use, even for those who are technically challenged like myself. I would highly recommend ConsignPro to everyone and I also highly recommend the technical support that you can purchase year after year.
I promise you will be as happy as I am if you decided to invest in ConsignPro.
I came out of retirement after more than 17 years of being a stay-at-home mom and entered the workforce without any computer experience, except for what my 15-year-old son taught me. I purchased a consignment store that was not using any sort of software. Having no idea the best way to keep records, I opted for the only way I knew, which was manually, and I kept the records that way for one year.
After talking to other consignment shops who were using ConsignPro, I decided to take the next step and purchase my own software. Words alone can't express how much ConsignPro has done for me! I felt free again!! I wasn't loaded down with paperwork every single night. ConsignPro is so easy to use, even for those who are technically challenged like myself. I would highly recommend ConsignPro to everyone and I also highly recommend the technical support that you can purchase year after year.
I promise you will be as happy as I am if you decided to invest in ConsignPro.
Overall rating
We are a busy women's consignment, new fashion and accessories store in Ottawa, Canada, who implemented ConsignPro software two years ago. ConsignPro has maximized our business - it is so easy to learn and therefore training is a breeze.
ConsignPro and the Visual Horizons team provided us with a smooth transition from our previous software program, Softsell, with no down-time. We were able to transfer the files from Softsell to ConsignPro and we just picked it up from there. The user-friendly software manual addresses any concerns immediately.
We have made suggestions that are specific to our business needs and are pleased with the response and consideration we received. We do feel improvement could be made in the following area - for Canadian clients - a "Layaway Column" on printed Sales Reports (which was lost due to the addition of an HST tax column) would be a plus.
Two years later, we are happy with ConsignPro Software.
ConsignPro and the Visual Horizons team provided us with a smooth transition from our previous software program, Softsell, with no down-time. We were able to transfer the files from Softsell to ConsignPro and we just picked it up from there. The user-friendly software manual addresses any concerns immediately.
We have made suggestions that are specific to our business needs and are pleased with the response and consideration we received. We do feel improvement could be made in the following area - for Canadian clients - a "Layaway Column" on printed Sales Reports (which was lost due to the addition of an HST tax column) would be a plus.
Two years later, we are happy with ConsignPro Software.
Overall rating
ConsignPro has been a great program, and has really made it simpler to run my business. Before I opened my business, I did extensive research on software for consignment shops, and ConsignPro really stood out. I have never been sorry that I chose this company; the support is excellent. If I have an issue (which doesn't happen often) or just a question, I email support, and very quickly receive a helpful response. The system offers extensive and easy-to-use reporting, which is important for keeping track of how your business is performing.
Take it from me: you won't be sorry if you choose ConsignPro. It does everything you could possibly imagine!
Take it from me: you won't be sorry if you choose ConsignPro. It does everything you could possibly imagine!
Overall rating
I have used ConsignPro software since I opened my family-owned and operated consignment store in the spring of 2009. I come from a management and accounting background, and find the program to be totally user-friendly.
Whenever we have a question, we do not hesitate to contact Alyson in Customer Support. She is very knowledgeable and kind. Alyson will always call you back promptly if she is with another customer, or away from her desk. She has a great attitude and willingness to help, regardless of what we have asked her.
Implementation of our ConsignPro system was truly no problem. My team learned ConsignPro quickly, and soon enough we were tracking our inventory like the pros. We have already used the system for over two years, and all the upgrades have helped us stay on top of our ever-changing business requirements.
I would recommend this software to everyone considering opening a consignment shop. Once you set up ConsignPro, inventory is one less thing you need to be worried about in growing your business.
Whenever we have a question, we do not hesitate to contact Alyson in Customer Support. She is very knowledgeable and kind. Alyson will always call you back promptly if she is with another customer, or away from her desk. She has a great attitude and willingness to help, regardless of what we have asked her.
Implementation of our ConsignPro system was truly no problem. My team learned ConsignPro quickly, and soon enough we were tracking our inventory like the pros. We have already used the system for over two years, and all the upgrades have helped us stay on top of our ever-changing business requirements.
I would recommend this software to everyone considering opening a consignment shop. Once you set up ConsignPro, inventory is one less thing you need to be worried about in growing your business.
Overall rating
My shop has been open for two months, and already my customers are commenting on how professional my price tags look. This is because I use ConsignPro. The system is so well-organized that the labels provide my customers with all the information they need, helping them shop with ease and speed. Speaking of speed, I can print 200 labels for items in minutes. The convenience and the professional look puts my shop ahead of the rest in my area.
I am so pleased with the entire ConsignPro system. It is so easy to use. If I have any concerns, all I have to do is call my support person and I am helped immediately. The support is always professional and easy to follow. I just love Alison. She is such a great help and very knowledgeable. I love her and ConsignPro to pieces.
I know I can always depend on ConsignPro. It is like a close friend. I will never go without the support of ConsignPro. If I have questions about any of the machines, etc., I get a personal email giving me quick feedback from Brian. It is so beneficial to know that the entire company has my back. In my experience, it is very unique to have such a connection with your service provider.
The ConsignPro system has great summary spreadsheets that print daily, monthly, or yearly reports as you need. I paid my sales tax for the quarter with ease, with the help of ConsignPro. The sales report listing sales tax was a dream. Adding new consignors, adding new inventory, finding inventory, payout to consignor, and printing payout receipts are all so much easier in the system than doing all this by hand. Absolutely everything you need it right at your fingertips.
ConsignPro is a well-oiled and fine system that any successful business must have. I give ease of use, functionality, product quality, and customer support a huge 5 stars. I am still learning all the benefits provided by such a genius program. This is so far beyond what I expected.
Choosing ConsignPro was one of the wisest business decisions I have made thus far!
I am so pleased with the entire ConsignPro system. It is so easy to use. If I have any concerns, all I have to do is call my support person and I am helped immediately. The support is always professional and easy to follow. I just love Alison. She is such a great help and very knowledgeable. I love her and ConsignPro to pieces.
I know I can always depend on ConsignPro. It is like a close friend. I will never go without the support of ConsignPro. If I have questions about any of the machines, etc., I get a personal email giving me quick feedback from Brian. It is so beneficial to know that the entire company has my back. In my experience, it is very unique to have such a connection with your service provider.
The ConsignPro system has great summary spreadsheets that print daily, monthly, or yearly reports as you need. I paid my sales tax for the quarter with ease, with the help of ConsignPro. The sales report listing sales tax was a dream. Adding new consignors, adding new inventory, finding inventory, payout to consignor, and printing payout receipts are all so much easier in the system than doing all this by hand. Absolutely everything you need it right at your fingertips.
ConsignPro is a well-oiled and fine system that any successful business must have. I give ease of use, functionality, product quality, and customer support a huge 5 stars. I am still learning all the benefits provided by such a genius program. This is so far beyond what I expected.
Choosing ConsignPro was one of the wisest business decisions I have made thus far!
Overall rating
After much research, our decision was made to open a consignment store and to purchase ConsignPro as our software. All small businesses have to give great attention to costs in this economy and so we were actually considering going with a lesser program or even no program. However, all of my research led us to bite the bullet and purchase ConsignPro. There are so many aspects to the program and it does take some time to learn to use the program to its maximum, especially if you are just starting the business. I can honestly say that this was the best purchase we made for the business. It does continue to be a cost to you to have the support service and program updates - $120.00/year. I do think the company should consider the initial cost to cover support for the first year, not just a few months. But since I can't imagine how we could be running this business without it, we sill continue to pay the cost. It seems like every week we find more ways to use it to make our work easier and more efficient.
Overall rating
I started my consignment shop over two years ago. With the demand I was facing with so many consignors I knew I had to have great software to take place of my outdated handwritten books. The first thing that sold me was how easy the demo was to use. This was a big concern for new employees. I didn't want to spend weeks training. ConsignPro helped my business take off at a faster pace than I ever could have imagined. ConsignPro helped me make more money, and that is what we all want.
Support was another big concern I had before I purchased ConsignPro. From the moment of installing ConsignPro, Allison was so helpful and nice. On the rare occasion I need support Allison and Brian have been so helpful and fast on getting me back to business. They know their stuff! I get the yearly support plan because Brian listens to his customers and does updates to ConsignPro to better serve us. With this plan there is no stressing if I need help. I just call and it's all taken care of! Today's tech support was wonderful and I thank Allison so much for getting me back on track.
If you are looking for consignment software pick ConsignPro! I am so glad I did!
Support was another big concern I had before I purchased ConsignPro. From the moment of installing ConsignPro, Allison was so helpful and nice. On the rare occasion I need support Allison and Brian have been so helpful and fast on getting me back to business. They know their stuff! I get the yearly support plan because Brian listens to his customers and does updates to ConsignPro to better serve us. With this plan there is no stressing if I need help. I just call and it's all taken care of! Today's tech support was wonderful and I thank Allison so much for getting me back on track.
If you are looking for consignment software pick ConsignPro! I am so glad I did!
Overall rating
After spending at least 8 months trying to find a system that was user friendly for future employees and myself, I am so happy I selected ConsignPro. Initially, I was only consigning my merchandise but three years later I started buying outright. ConsignPro can generate reporting that enables you to track either method. The system also creates numerous reports that work with QuickBooks. User-friendly compared to the competitor software I reviewed and definitely worth the cost!
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