EHopper is a mobile point of sale solution for any sized business. In addition to the POS module, EHopper offers a suite of applications like order management, inventory management, and customer management. Order types are preset or customizable and include take-out, quick sale, drive-thru, and delivery options. Customer information like purchasing and payment history can be saved in real-time as an order is being taken. Data including when orders were made, what is currently being prepared, what is being fulfilled, and what is already fulfilled is stored on the system and can be accessed at any time. Receipts can be printed or emailed to customers right after they order.
EHopper is suited to a variety of different merchandisers, including quick service restaurants, liquor stores, jewelry stores, convenience stores, and more.
Penny from Jackpots Entertainment, LLC
Specialty: Bar / nightclub
Employees number: 2 to 5 employees
The system itself works great, but they pair it with a PAX credit card terminal that I don't like. It's not wireless and you would have to drag a long cord across the bar area in order for someone to input their PIN. We own a bar and we don't keep the cash register, to which it is attached, on the front bar. They don't currently have a wireless solution for this.
Also, we are on a 2 month trial and there wasn't supposed to be any charges to our account, until the 2 months was up and we were satisfied with the service. They immediately charged my credit card and have been charging my checking account, which has now occurred twice. Been trying to get them to refund my money and send a return, so that I can do away with this system. The sales guy refuses and keeps trying to resell me.
The customer support and sales. The product itself is fine.
Get it all in writing, or don't do it. They change what they tell you.