Ehopper Software


 

EHopper is a mobile point of sale solution for any sized business. In addition to the POS module, EHopper offers a suite of applications like order management, inventory management, and customer management. Order types are preset or customizable and include take-out, quick sale, drive-thru, and delivery options. Customer information like purchasing and payment history can be saved in real-time as an order is being taken. Data including when orders were made, what is currently being prepared, what is being fulfilled, and what is already fulfilled is stored on the system and can be accessed at any time. Receipts can be printed or emailed to customers right after they order.

EHopper is suited to a variety of different merchandisers, including quick service restaurants, liquor stores, jewelry stores, convenience stores, and more.

 

Ehopper - Customer management
 
  • Ehopper - Customer management
    Customer management
  • Ehopper - Discount
    Discount
  • Ehopper - Order management
    Order management
  • Ehopper - Payment
    Payment
  • Ehopper - Receipt
    Receipt
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

3 Reviews of Ehopper

Showing 1-3 of 3

 

from Illusions Night Club
Specialty: Bar / nightclub
Number of employees: 2-10 employees Employees number: 2-10 employees

Probably great for some, but not for us.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

First off let me say that EHopper's sales team are the most aggressive for me in my search for POS software. I had the company calling me multiple times even after requesting they not do so. I told them I'd contact them directly if I had any issues, and that I wanted to try the software out first. They have finally stopped calling me after having requested it four or five times. Quite simply the aggressiveness they displayed (one guy called me five times within ten minutes when I didn't answer because I was busy) turned me off of their software. I still gave it a go, as I was looking for something decent for my quick service bar.

Pros

User friendly interface, easy menu setup

Cons

Aggressive sales team, no option for display of buttons without photos (our bar doesn't use photos and we don't care to, we'd rather have more buttons per page), no option for a 'dark' theme which we prefer.

Advice to Others

Be aware that providing your phone number to this company will result in calls - yes, plural, even if you ask them not to call anymore. While the software itself works just fine, and while the issue with the buttons not having the option to remove the space for photos was not a big deal, I was very turned off by the number of calls I got about a product I just wanted to try out.

 
 

from Uncle Pete's Coney Island
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

ehopper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The software itself is great. The only problem I have is they told me it was compatible with Windows 7 or newer, yet my windows 8 (as generic as it possibly can be) isn't compatible for some reason.

Pros

the layout of the pos and back office are very easy to understand.

Cons

compatibility.

Advice to Others

discuss with the sales person about what is is on your computer or tablet and have them set it up for you if possible.

 
 

from Jackpots Entertainment, LLC
Specialty: Bar / nightclub
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Ok product, terrible customer support and sales.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

The system itself works great, but they pair it with a PAX credit card terminal that I don't like. It's not wireless and you would have to drag a long cord across the bar area in order for someone to input their PIN. We own a bar and we don't keep the cash register, to which it is attached, on the front bar. They don't currently have a wireless solution for this.

Also, we are on a 2 month trial and there wasn't supposed to be any charges to our account, until the 2 months was up and we were satisfied with the service. They immediately charged my credit card and have been charging my checking account, which has now occurred twice. Been trying to get them to refund my money and send a return, so that I can do away with this system. The sales guy refuses and keeps trying to resell me.

Likes Least

The customer support and sales. The product itself is fine.

Recommendations

Get it all in writing, or don't do it. They change what they tell you.

 
 
 
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