NetSuite Software


 

NetSuite for Retail is a multi-channel retail management solution for retailers in all industries. Designed to satisfy omnichannel shoppers, NetSuite's end-to-end solution unifies POS and ecommerce on a single cloud-based platform with core operational business systems. 

Retailers no longer need to manage separate retail applications as this multi-channel platform offers inventory and order management, CRM, business intelligence, warehouse management, marketing, financials, POS and ecommerce. The order management delivers buy anywhere, fulfill anywhere and return anywhere functionality, and store managers, inventory managers, ecommerce managers and executives all have their own dashboards. Thanks to real-time data, users can be assured their information is timely and accurate. Leveraging NetSuite's single platform, retailers are able to achieve a holistic view of the customer, order and the business; with a cloud-based, mobile-ready solution, NetSuite enables retailers to focus on increasing profits and satisfying customers rather than managing traditional retail software and hardware.

 

NetSuite - Dashboard
 
  • NetSuite - Dashboard
    Dashboard
  • NetSuite - Key Performance Indicators
    Key Performance Indicators
  • NetSuite - Sales Metrics
    Sales Metrics
  • NetSuite - Order Fulfillment
    Order Fulfillment
  • NetSuite - Item Listing
    Item Listing
  • NetSuite - Website
    Website
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

66 Reviews of NetSuite

Showing 1-20 of 66

 

from Motorstore.com
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

NetSuite gets the job done, but it's lacking in certain departments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Advice to Others

Check out SAP first.

 
 

from puzzle warehouse
Specialty: e-Commerce
Number of employees: 11-50 employees Employees number: 11-50 employees

Its Got Lots Of Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This software is the best cloud software I've ever used or heard of. This software has the ability to eliminate the need for any other software.

Pros

Between Netsuite and the products that it interacts with you can do almost anything. Extremely flexible, great customization opportunities.

Cons

In depth CMMS software would need to be integrated with netsuite.

 
 

from Lincoln Store
Specialty: Other specialty retailer
Number of employees: 201-500 employees Employees number: 201-500 employees

NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall Netsuite is a good small company. So far using netSuite CRM it has been really dependable software. With the news of Netsuite being acquired by Oracle, I am concerned about their ability to provide the same quality of service as a part of a larger corporation.

 
 

from JIS
Specialty: K-12 Education

NetS is alright

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It works well. It's cost effective. No real issues or problems to deal with. It does what it is supposed to do.

Likes Least

No built-in payroll. Can't purchase individual modules.

Recommendations

It's fine. It's not expensive. It does a decent job.

 
 

from JIS
Specialty: K-12 Education

NetS is alright

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It works well. It's cost effective. No real issues or problems to deal with. It does what it is supposed to do.

Likes Least

No built-in payroll. Can't purchase individual modules.

Recommendations

It's fine. It's not expensive. It does a decent job.

 
 

from Saggezza
Specialty: International Organizations

HR NetSuite User

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of tying payroll and hr services together.

Likes Least

I wish the employee portal was easier to navigate. It seems like when employees are trying to log in and view their checkstubs they have a difficult time. I also wish they were able to view their accr

Recommendations

Make sure it is employee and employer friendly. These portals should cater to both

 
 

from Irmax
Specialty: Corporations

Easy to use software suite.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Great customer service, just a phone or live chat call away.

Likes Least

The product key is very expensive. I would of liked a volume discount option.

Recommendations

Take your time, there is a great online tutorial and live help.

 
 

from lcschools
Specialty: K-12 Education

good vibrations

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Timely service, and it allows user to fully integrate product.

Likes Least

Nothing in particular. It is too bulky and maybe online service could be better.

Recommendations

Remember it is only in the early stages, do not over elabarate.

 
 

from GRF LLP
Specialty: Other

Pretty Good

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use for this product. I like that our whole company can be run using this one program.

Likes Least

There are sometimes technical difficulties that pop up where our work must stop until fixed.

Recommendations

If there are any bugs in the program, it would be great to have them fixed right away.

 
 

from Zoro Tools
Specialty: Other

NetSuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Good service and flexibility to update customer information.

Likes Least

Web-based, which presents slow response times occasionally.

Recommendations

Make sure there can be a smooth transition from the current system being used.

 
 

from Fujitsu
Specialty: Corporations

review of netsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The support is fantastic. They are great people to work with.

Likes Least

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.

Recommendations

Do your research, evaluate your needs and don't go for the top of mind solution.

 
 

from San Javier Hospital
Specialty: Healthcare & Hospitals

Excellent platform

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

User friendly platform with easy to use input data.

Likes Least

Not a lot of options when it comes to data entry, and it crashes frequently.

Recommendations

Check for other platforms and see which one fits your needs in the most appropriate way.

 
 

from Saggezza
Specialty: International Organizations

HR NetSuite User

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of tying payroll and hr services together.

Likes Least

I wish the employee portal was easier to navigate. It seems like when employees are trying to log in and view their checkstubs they have a difficult time. I also wish they were able to view their accr

Recommendations

Make sure it is employee and employer friendly. These portals should cater to both

 
 

from Irmax
Specialty: Corporations

Easy to use software suite.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Great customer service, just a phone or live chat call away.

Likes Least

The product key is very expensive. I would of liked a volume discount option.

Recommendations

Take your time, there is a great online tutorial and live help.

 
 

from lcschools
Specialty: K-12 Education

good vibrations

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Timely service, and it allows user to fully integrate product.

Likes Least

Nothing in particular. It is too bulky and maybe online service could be better.

Recommendations

Remember it is only in the early stages, do not over elabarate.

 
 

from GRF LLP
Specialty: Other

Pretty Good

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use for this product. I like that our whole company can be run using this one program.

Likes Least

There are sometimes technical difficulties that pop up where our work must stop until fixed.

Recommendations

If there are any bugs in the program, it would be great to have them fixed right away.

 
 

from Zoro Tools
Specialty: Other

NetSuite Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Good service and flexibility to update customer information.

Likes Least

Web-based, which presents slow response times occasionally.

Recommendations

Make sure there can be a smooth transition from the current system being used.

 
 

from Fujitsu
Specialty: Corporations

review of netsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The support is fantastic. They are great people to work with.

Likes Least

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.

Recommendations

Do your research, evaluate your needs and don't go for the top of mind solution.

 
 

from San Javier Hospital
Specialty: Healthcare & Hospitals

Excellent platform

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

User friendly platform with easy to use input data.

Likes Least

Not a lot of options when it comes to data entry, and it crashes frequently.

Recommendations

Check for other platforms and see which one fits your needs in the most appropriate way.

 
 

from Kaiser
Specialty: Other

All about NetSuite

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Compatibility and ease of use of the product and design is exciting.

Likes Least

Sometimes it requires a lot of training for novice users.

Recommendations

Full utilization of software will give a better idea of the product.