Rain retail software is a cloud-based point of sale (POS) and integrated website solution that is Mac OS and Windows compatible.
Rain is an all-in-one platform designed for small to medium sized specialty retailers that offer sales, rentals, repairs, events, and classes. Rain is typically recommended to music stores, ski and snowboard shops, scuba shops and similar specialty retail segments.
Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.
Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.
Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs, service and repair tracking, QuickBooks integration, email marketing, text message marketing, and social media integration.
Sherry from Coastal Yarns
Specialty: Other specialty retailer
Employees number: 2-10 employees
Misrepresentation of features and merchant pricing.
Integrated web and store inventory. Adding items once due to integration of web and physical store.
Cannot create unique reports.
No weekend support.
Lack of urgency by support.
No debit pin pad offered