Restaurant Manager POS Software


 

Restaurant Manager is a flagship POS system from ASI that can be tailored to be used in any kind of dining or food service environment, including fine dining and table service restaurants, quick service, takeout and delivery, as well as bars and nightclubs.

Restaurant Manager users have access to a variety of applications that were designed to streamline the day-to-day activities of hospitality establishments while addressing the challenges these professionals face every day. These include mobile and cloud-based tools for remote management, fully integrated online ordering, customer loyalty programs and more.

Restaurant Manager’s mobile solutions, RM Handheld, RM Kiosk, and RM Tablet offer wireless tableside ordering and payment processing on an iPod touch, iPad, Android or Windows tablets.

Restaurant Manager integrates with a number of peripheral devices, from printers and scanners to scales, cash drawers, kitchen display units and more. The solution also interfaces directly with other enterprise systems, including accounting software, credit card processing services and front desk applications.

 

Restaurant Manager POS  - Restaurant Manager POS
 
  • Restaurant Manager POS  - Restaurant Manager POS
    Restaurant Manager POS
  • Restaurant Manager POS  - RM Handheld
    RM Handheld
  • Restaurant Manager POS  - RM Tablet
    RM Tablet
  • Restaurant Manager POS  - RM Kiosk
    RM Kiosk
  • Restaurant Manager POS  - Integrated online ordering
    Integrated online ordering
Supported Operating System(s):
Mac OS, Windows 8

17 Reviews of Restaurant Manager POS

 

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Software Advice Reviews (15)
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Showing 1-15 of 15

Alan from O'Hara's
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Buyer beware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I Just signed up with another POS company. and wasted money on Restaurant Manager

Pros

The outsource Tech support in Canada is great.

Cons

I've had restaurant Manager for a number of years. It's literally the worst POS. It's slow . not intuitive. And hardware support is non existent

 
 

Krista from Donato's Italian
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Restaurant Manager POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great feature rich POS system at an affordable price.

Pros

Easy to use, reliable and updates are included with their inexpensive software maintenance plan. We recently upgraded to RMPOS version 20. It's redesigned, bug free and works great. It also has paid at the table and supports chip card processing. Way ahead of other systems that friends of mine use at their restaurants.

Cons

I was forced to upgrade my server PC from Windows XP to Win 7. I guess that's not a huge deal, but worth noting.

Advice to Others

I would recommend this system hands down. I read some of the other reviews about the system on this site and have not experienced one any of the slowness, bugs or crashing issues that were mentioned. I suspect they're using a really old version. Version 20 and the prior 19.1 we were on rocks.

 
 

Paco from Paco's Sol, LLC
Specialty: Restaurant

January 2016

January 2016

Way too many issues

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The only thing I like about this is the handhelds and the efficiency they have created, when they work.

Likes Least

We have never ending bugs. Handhelds freeze up. My sessions don't closer properly. We have added wifi extenders, a gaming pc to run it, fans for cooling. Have had 3 handhelds sent back. Crash after crash. Manager functions are very complicated compared to software like Aloha. Selling gift cards, complicated. I am very unhappy.

Recommendations

The only reason to get it is for the handheld efficiency, but you better have a solid grasp on your computer knowledge.

 
 

Kent from KBS Consulting
Specialty: Full service

January 2015

January 2015

Restaurant Manager POS: A Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability write on the device and move, or go. It allows for both speed and accuracy.

Likes Least

The touch pad requires a hard push, and I wish it wasn't so hard to push.

Recommendations

To improve the touch screen capabilities to allow for faster entry.

 
 

carole from craft encounters
Specialty: Bar / nightclub

January 2015

January 2015

Rm pos review questions

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There is an ease of use with this that I have not seen before. Not overly complicated.

Likes Least

The price point of this could be just a little better.

Recommendations

Try many different versions of software before you decide. But you will like this.

 
 

Christina from Formula Street Inc.
Specialty: Bar / nightclub

December 2014

December 2014

Restaurant Manager POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It has a good interface and is user-friendly. Even if I have any issues, it is easily resolved without any difficulties.

Likes Least

If I want to customize different aspects about the interface, I'm not able to.

Recommendations

Keep your options open and figure out which software is the right one for you.

 
 

Bryan from Millican & Associates
Specialty: Franchise

December 2014

December 2014

Millican review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, intuitive and easy to train new users.

Likes Least

There is nothing that I or other users do not like about this software. It meets our needs.

Recommendations

Really nothing to add for others contemplating this software. It is pretty basic but does all the key things you need in a POS system.

 
 

Ping from Lee's Garden
Specialty: Restaurant

December 2014

December 2014

Very useful Manager tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The program is well written, easy to use and affordable.

Likes Least

Sometimes the categories are a little confusing. If technical support is available, that'll be great.

Recommendations

Check to make sure that the user is comfortable using the system. If not, it'll get real frustrating sometimes.

 
 

Alan from New York
Specialty: Restaurant

December 2014

December 2014

Restaurant Manager POS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's fairly reliable, handles basic functions (screen ordering, receipt and kitchen printing and end of day reports without graphs).

Likes Least

It's out of date. Updates are costly, and customer service is lacking.

Recommendations

There are a lot of options, and I would ask for references before purchasing. Ask about the upgrade cost.

 
 

Lace from Plateau Restaurant
Specialty: Restaurant

December 2014

December 2014

General Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

With a company of our size, this product allows for easy training with multiple users and easy access.

Likes Least

With all of the positives to this product, and with allowing multiple users, we have found that as the more data is stored and is more specific, the process slows down.

Recommendations

The easiest way to say it is, software developers may not have the practical experience in the restaurant field that will allow more streamlined or practical short cuts and uses.

 
 

jennie from dennys
Specialty: Restaurant

December 2014

December 2014

Much rather use pen and paper

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's fast. I just have to hit a btton and its done.

Likes Least

I'm old school. I would rather use a pen and paper.

Recommendations

You just have to try it out. It's good until it goes down.

 
 

Sam from Comfort Foods Inc
Specialty: Restaurant

December 2014

December 2014

Comfort Foods Inc

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use and good customer service. Whenever I have a problem, it is fixed easily.

Likes Least

Sometimes it has glitches, such as frozen screen or buttons sticking.

Recommendations

I would recommend that someone try it first before you buy it.

 
 

Chris from California Organics
Specialty: Restaurant

August 2014

August 2014

Restaurant Manager should be avoided

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's fairly reliable, handles basic functions (screen ordering, receipt and kitchen printing, and end of day reports without graphs) okay.

Likes Least

It's out of date. Updates are costly, and customer service is lacking.

Recommendations

There are a lot of options, and I would ask for references before purchasing. Ask about the upgrade cost.

 
 

Alissa from Tango Restaurant
Specialty: Restaurant

July 2014

July 2014

We have used this POS for several years and have currently switched.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There is nothing I like about this software.

Likes Least

This POS system is extremely outdated, difficult to use, and not user-friendly. The reports are a joke and look like they are from the 80s. The customer service is horrible, and they charge you for everything. There are much better and more up-to-date software products out there that offer free updates.

Recommendations

The equipment is very clunky and takes up a lot of space. The back office reporting takes forever to upload. We used this system for several years before switching. We updated the equipment twice, and the updates were minimal. The system we currently have updates a few time a month for free. There are far better POS systems out there.

 
 

Mikey from Rhyme again

February 2013

Date: February 2013

 
 
Showing 1-2 of 2

Chris from Computer Wizards
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

The BEST POS System that money can buy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was introduced to RM when my tech company was contracted by a local RM dealer for tech support, and we fell in love with the software. Now we not only support it, but we recommend it to all of the local bard, and restaurants in our area.

Source: Capterra
 

Duane from Smokehouse

June 2014

June 2014

#1 POS for sales and service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I couldn't be more happy with my Restaurant Manager POS system. Functionality is tremendous - it even handles my online ordering without a fax or email! Reporting is great. The iPhone app allows me to see pertinent information right on my phone. I even get my reports emailed to me each morning!

Source: Capterra