Restaurant Manager POS Software


 

ASI has been a proven, trusted leader in the hospitality software industry for nearly 30 years. Their flagship solution, Restaurant Manager, is a feature-rich POS system that can be tailored for use in any kind of dining or food service environment, including fine dining and table service restaurants, quick service, takeout and delivery, as well as bars and nightclubs.

As part of this robust point of sale solution, Restaurant Manager users have access to a variety of applications that were designed to streamline the day-to-day activities of hospitality establishments while addressing the challenges these professionals face every day. These include mobile and cloud-based tools for remote management, fully integrated online ordering, customer loyalty programs and more.

Restaurant Manager’s mobile solutions, RM Handheld, RM Kiosk, and RM Tablet offer wireless tableside ordering and payment processing on an iPod touch, iPad, Android or Windows tablets. Instead of having to write down and then re-key an order at a POS station, servers can enter orders and take payments right at the table, which helps reduce order inaccuracies and can improve server efficiency.

Restaurant Manager integrates with a number of peripheral devices, from printers and scanners to scales, cash drawers, kitchen display units and more. It also interfaces directly with other enterprise systems, including accounting software, credit card processing services and front desk applications, to name a few. 

Restaurant Manager is sold through a network of restaurant profitability specialists who help craft solutions to fit the way their clients do business and offer training on how to maximize the return on a POS investment, as well as 24/7 support. 

 

Restaurant Manager POS  - Restaurant Manager POS
 
  • Restaurant Manager POS  - Restaurant Manager POS
    Restaurant Manager POS
  • Restaurant Manager POS  - RM Handheld
    RM Handheld
  • Restaurant Manager POS  - RM Tablet
    RM Tablet
  • Restaurant Manager POS  - RM Kiosk
    RM Kiosk
  • Restaurant Manager POS  - Integrated online ordering
    Integrated online ordering
Supported Operating System(s):
Mac OS, Windows 8

13 Reviews of Restaurant Manager POS

Showing 1-13 of 13

 

from Paco's Sol, LLC
Specialty: Restaurant
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Way too many issues

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

The only thing I like about this is the handhelds and the efficiency they have created, when they work.

Likes Least

We have never ending bugs. Handhelds freeze up. My sessions don't closer properly. We have added wifi extenders, a gaming pc to run it, fans for cooling. Have had 3 handhelds sent back. Crash after crash. Manager functions are very complicated compared to software like Aloha. Selling gift cards, complicated. I am very unhappy.

Recommendations

The only reason to get it is for the handheld efficiency, but you better have a solid grasp on your computer knowledge.

 
 

from KBS Consulting
Specialty: Full service
Number of employees: 1 employee Employees number: 1 employee

Restaurant Manager POS: A Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ability write on the device and move, or go. It allows for both speed and accuracy.

Likes Least

The touch pad requires a hard push, and I wish it wasn't so hard to push.

Recommendations

To improve the touch screen capabilities to allow for faster entry.

 
 

from craft encounters
Specialty: Bar / nightclub
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Rm pos review questions

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

There is an ease of use with this that I have not seen before. Not overly complicated.

Likes Least

The price point of this could be just a little better.

Recommendations

Try many different versions of software before you decide. But you will like this.

 
 

from Formula Street Inc.
Specialty: Bar / nightclub
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Restaurant Manager POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has a good interface and is user-friendly. Even if I have any issues, it is easily resolved without any difficulties.

Likes Least

If I want to customize different aspects about the interface, I'm not able to.

Recommendations

Keep your options open and figure out which software is the right one for you.

 
 

from Lee's Garden
Specialty: Restaurant
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Very useful Manager tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The program is well written, easy to use and affordable.

Likes Least

Sometimes the categories are a little confusing. If technical support is available, that'll be great.

Recommendations

Check to make sure that the user is comfortable using the system. If not, it'll get real frustrating sometimes.

 
 

from dennys
Specialty: Restaurant
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Much rather use pen and paper

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's fast. I just have to hit a btton and its done.

Likes Least

I'm old school. I would rather use a pen and paper.

Recommendations

You just have to try it out. It's good until it goes down.

 
 

from Comfort Foods Inc
Specialty: Restaurant
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Comfort Foods Inc

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use and good customer service. Whenever I have a problem, it is fixed easily.

Likes Least

Sometimes it has glitches, such as frozen screen or buttons sticking.

Recommendations

I would recommend that someone try it first before you buy it.

 
 

from New York
Specialty: Restaurant
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Restaurant Manager POS

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's fairly reliable, handles basic functions (screen ordering, receipt and kitchen printing and end of day reports without graphs).

Likes Least

It's out of date. Updates are costly, and customer service is lacking.

Recommendations

There are a lot of options, and I would ask for references before purchasing. Ask about the upgrade cost.

 
 

from Plateau Restaurant
Specialty: Restaurant
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

General Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

With a company of our size, this product allows for easy training with multiple users and easy access.

Likes Least

With all of the positives to this product, and with allowing multiple users, we have found that as the more data is stored and is more specific, the process slows down.

Recommendations

The easiest way to say it is, software developers may not have the practical experience in the restaurant field that will allow more streamlined or practical short cuts and uses.

 
 

from Millican & Associates
Specialty: Franchise
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Millican review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of use, intuitive and easy to train new users.

Likes Least

There is nothing that I or other users do not like about this software. It meets our needs.

Recommendations

Really nothing to add for others contemplating this software. It is pretty basic but does all the key things you need in a POS system.

 
 

from California Organics
Specialty: Restaurant
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Restaurant Manager should be avoided

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

It's fairly reliable, handles basic functions (screen ordering, receipt and kitchen printing, and end of day reports without graphs) okay.

Likes Least

It's out of date. Updates are costly, and customer service is lacking.

Recommendations

There are a lot of options, and I would ask for references before purchasing. Ask about the upgrade cost.

 
 

from Tango Restaurant
Specialty: Restaurant
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

We have used this POS for several years and have currently switched.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

There is nothing I like about this software.

Likes Least

This POS system is extremely outdated, difficult to use, and not user-friendly. The reports are a joke and look like they are from the 80s. The customer service is horrible, and they charge you for everything. There are much better and more up-to-date software products out there that offer free updates.

Recommendations

The equipment is very clunky and takes up a lot of space. The back office reporting takes forever to upload. We used this system for several years before switching. We updated the equipment twice, and the updates were minimal. The system we currently have updates a few time a month for free. There are far better POS systems out there.

 
 

from Rhyme again

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

I got two stations a year ago. I don't know much about computers, but bought my dads restaurant and know this would be better than hand written orders. I bought them from people in Raleigh, NC. They did their job and helped me when I knew nothing, but it didn't they come with a manual.

I got them to run reports, inventory, etc. I need to know if I need to buy something else or if it's already in my pos. A year later, I'm still learning. Any help to questions will be a big help. I need to know if I need to buy more to access the main stuff in the pos or just download something.

 
 
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