AvidXchange vs Emburse Chrome River INVOICE
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.2 / 5
4 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
June 14, 2024
April 8, 2024
Pros/Cons
Pros
- I love that it integrates with many related solutions and it’s super simple to use the software.
- My overall experience with AdvidXchange had increase my knowledge of payment systems and made the office more efficient. It's a great tool and it has helped immensely to keep the vendors satisfied.
- The avidxchange.com interface is also very easy to use and it is awesome that we get up to date status on each payment.
Cons
- It would often take up to a week to receive a response that they were completing the stop payment, and when a check is lost you want the payment stopped immediately.
- I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.
- As far as we know, there is no way to change that default.
Pros
- The paperless environment Chrome provides is fabulous. The electronic movement of invoices and expense reimbursements through the approval process has greatly increased the efficiency of our workflow.
- Chrome River offers a slick modern user interface with a robust rules engine that can allow from simple to very intricate and complicated routing and approvals.
- This ended up being a lifesaver when the pandemic hit. Everything runs efficiently and integrates well into our Accounting Software.
Cons
- You don't want your end users to get frustrated. My only big criticism is the scrolling on the expense report pages.
- Before going live with ChromeRiver we used a home grown workflow that was at best buggy and at worst difficult to maintain.
- The representative was extremely aggressive in implementing two major changes in such a small window.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
2 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
