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AvidXchange vs Sage Intacct

AvidXchange vs Sage Intacct

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Overall Rating
4.5 (159)
4.3 (486)
Ease-of-Use
4.5 / 5
4.2 / 5
Value for Money
4.4 / 5
4.1 / 5
Customer Support
4.2 / 5
4 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 3, 2024
September 9, 2024
Pros/Cons
  • Pros

  • Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform.
  • I think the software is great and would recommend it especially to other property managers who would like to add speed and efficiency to their organization.
  • I love that it integrates with many related solutions and it’s super simple to use the software.
  • Cons

  • It would often take up to a week to receive a response that they were completing the stop payment, and when a check is lost you want the payment stopped immediately.
  • I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.
  • As far as we know, there is no way to change that default.
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  • Pros

  • Sage Intacct has been a very effective tool in simplifying and improving our financial management. With its comprehensive feature set, ease of use and customization.
  • The staff from start to finish on the implementation was great and all the support staff since we've gone live has been great. For a company with a very difficult business model, Intacct works great.
  • I like that you can easily save information and copy over previous Purchase Requisitions for your new ones. It allows you to save a lot of time by having your information saved for quick processing.
  • Cons

  • It is very difficult to rectify the error as this software makes difficult to go back and change the numbers.
  • The error codes don't explain if your selected budget is maxed out or WHERE the issue in the form is. The system just assumes you will review and figure it out on your own.
  • Drop downs often get stuck wasting your time clicking on random space to get out of functions. The PRs can't be organized easily and the search function is super sensitive.
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Pricing Range
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$
$
$
$
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$
$
$
$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

3 Recommendations
23 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos