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BILL Accounts Payable & Receivable vs SAP Concur
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4 / 5
Value for Money
3.9 / 5
4.1 / 5
Customer Support
3.8 / 5
4.1 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
March 17, 2025
March 21, 2025
Pros/Cons
Pros
- Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.
- My experience has been great. They eagerly accept user feedback and seem to want to improve, but I think they are doing great already.
- I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account.
Cons
- I had problems reaching customer service when there was a problem and it wasn't always clear when there was a problem was it coming from my end or from the customer end.
- At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process.
- I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years.
Pros
- My experience so far has been positive with ease of reimbursement submissions and the ability to track them. When I've have used it to schedule travel, it's been a little more involved.
- Easy to use and is a good way to create fast and accurate travel-related expense reports. Concur has a good support team who are always willing to help.
- I like being able to name the reports myself, and the overall process is very easy and clear. I like how the product tells you where the report is in the process after submission.
Cons
- I have been unable to upload the expenses to QB for a month now and Concur is unable to figure out why. VERY frustrating to be paying for a product that is not even useful.
- My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
- There should be provision where cancelled transition returned to user if it paid already. This is the one seem missing in this.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
