Is SAP Concur right for your business?

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  • Accounting
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is SAP Concur?

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expe... read more

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User Review Highlights

4.23

1,490 Reviews

5
684
4
565
3
165
2
38
1
32
4

Ease-of-use

out of 5
4

Customer Support

out of 5
4

Value for money

out of 5
4

Functionality

out of 5
  • icon"I liked that the softwares expense platform was very easy to use. The approval flow and reminders are great tools and often come in handy."
  • icon"I also like its ability to integrate with airlines and hotels booking, so I don't have to go to those reservation sites separately."
  • icon"Pretty solid controls on travel, keeping employees from paying for upgraded flights/cars that are out of policy. Expense reporting is good."
  • icon"There should be provision where cancelled transition returned to user if it paid already. This is the one seem missing in this."

Read user reviews

Which features does SAP Concur offer?

Core features:

1099 PreparationAccount ReconciliationAccounting IntegrationACH Payment ProcessingActivity DashboardActivity TrackingAging TrackingAlerts/NotificationsAPIApproval Process ControlShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is SAP Concur to use and deploy?

SAP Concur supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about SAP Concur

4.23/5 out of 1490 Reviews

Showing 1 - 5 of 1,484 reviews

Michael

Company size: 1,001 - 5,000 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

March 2021

best travel booking program!

User Profile

Vijay

Verified reviewer

Company size: 10,000+ employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

March 2022

Expense Management made easy.

- It has made my travel management less cumbersome. - Concur helped me to focus on my business trip instead of thinking of report only. - Getting the reimbursement faster for out of pocket expense also.

Pros

- Expense Management - Travel Management - Corporate Credit card management. - Reimbursement of the expense easiness.

Cons

- Multiple Receipt addition in report not possible. - Sometime slowness in the application working

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

March 2022

" Concir"Best Travel Management by SAP

Over Experience with SAP Concur for the Travel Expense booking and travel request is very good and all the user is happy with the performance.

Pros

Direct Expense booking is the good option which i like most in the Concur and the details report you can sent to the Approval by just a Single click ny send mail option.

Cons

The commercial is the painful area in the Concur, really very high in the commercial.

Reasons for choosing SAP Concur

Good Market value and product reputation.

Reasons for switching to SAP Concur

looking for good.

Lashundra

Company size: 1,001-5,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2019

Concur for travel expense

Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.

Pros

We use to have to do our expense Report by hand but now with concur the process is done in no time.

Cons

The mileage tracker in my opinion still needs a little work.

Reasons for switching to SAP Concur

To make the process more easy and to get rid of using so much paper.

Kelsi

Company size: 5,001-10,000 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

March 2022

Better quality products out there

I implemented Concur in 2017 for our new organization. At the time, it was the best of the best and would integrate with our Regions card system to move us from Expense reports in Excel to a system. However, it all went downhill after that. As we grew and tried to work with Concur, we seemly got more negative feedback from the system and the employees. Every request we had, they would charge us for it. It felt like working with incompetent lawyers, rather than a partner in our expense journey. We switched to a new company in July and couldn't be happier!

Pros

The thing i like most about the software is the name. Everyone knows who Concur is and it makes it easier when bringing new people in to the organization.

Cons

Super dated software. Very clunky and always going down. Not customizable unless you paid extra for it. Every time I asked for data analytics I was told that had to be a custom report and was not included in our reporting package. They were constantly trying to upsell us

Reasons for choosing SAP Concur

At the time it was because it offered travel and expense management, as well as it would link with our P-Card.

Showing 1 - 5 of 1,484 reviews

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