Blackbaud Tuition Management

RATING:

4.1

(25)

About Blackbaud Tuition Management

Blackbaud Tuition Management helps you streamline tuition collection and reduce delinquencies, so you can improve tuition revenue and manage cash flow more effectively and confidently. The solution goes beyond just tuition collection to consolidate all your billing and payments in one single subsidiary ledger that can easily be pushed to your general ledger. With digital invoices, automated email reminders, and a modern payment portal, you can improve your financial relationship with your families leading to greater satisfaction and higher retention rates.

Blackbaud Tuition Management Pricing

Please contact Blackbaud for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

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Blackbaud Tuition Management Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Blackbaud Tuition Management

1 - 5 of 25 Reviews

Lisa

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

smart tuition original user

it is a great student billing software for the size of our school and easy to use with our specific and special needs for billing.

PROS

easy to navigate - user friendly for both staff and parents

CONS

not enough reports to choose from. cannot choose date specific reports.

Reason for choosing Blackbaud Tuition Management

seemed like a good fit for our needed use

Reasons for switching to Blackbaud Tuition Management

needed a more tuition billing specific product with our growing school / student numbers

Victoria

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2022

Xaverian High School Blackbaud Tuition Management Review

I have had a great experience with Tuition Management for the last six years. My account representative,[SENSITIVE CONTENT] is always eager to help and is always so attentive to my needs and demands. She always responds in a timely fashion and cannot be more helpful. She is the main reason why I would recommend this product to anyone.

PROS

I feel that the software is user friendly for both the school and parents. The point and click features are useful and the broad range of payment options makes it easier on parents. I like that I have the option to create and customize reports, perform SSI reports and manage my account myself.

CONS

I do not like that the email parents feature cannot be customized. I feel this can look too generic, especially if the communication is of high importance. I understand that accounts are family based, but I would like to have the option to view more in student based accounts. Specifically, reporting and accounting would be easier for year end in student billing.

Reason for choosing Blackbaud Tuition Management

Na

Kim

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2024

BTM with integration of enrollment management

PROS

Easy to integrate with contracts in enrollment management system. Easy to set up automatic reminders to parents. Multiple payment options available.

CONS

Program sometimes has quirks with family ID. Can run into difficulties when splitting payments.

Christine

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2022

AR Software Review

The Accounts Receivables is working pretty good. However, I attribute that to my many years of getting to know Smart Tuition and having an absolutely excellent support person that has been a wonderful teacher. There are a lot of details you have to learn in order to make corrections in your invoicing and again it is very confusing and can mess up your bottom line if you are not extremely careful with undoing an item and reinvoicing.

PROS

Once I have everything input for the school year, it pretty much runs itself as long as you do not have to make any changes. It is easy to check families payments and balances.

CONS

Have not been able to configure a single Custom report on my own. Cannot make my way through all the steps to come up with info I am wanting. Also, changing a payment plan absolutely drives me crazy because you lose the first months if you change after the payment year begins!!! I really do not like that part at all.

Reason for choosing Blackbaud Tuition Management

I did not. I was a long-time Smart Tuition user and was rolled into Blackbaud.

Anonymous

1 employee

Used monthly for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2024

Average user experience

PROS

No frills, text-based user interface with low cognitive load.

CONS

It would be better if a Parent user account would give access to more than 1 school. As it is, Parent users need to have 1 Blackbaud user account per school. For instance, 3 kids, 3 different schools = 3 separate Blackbaud Parent user accounts. This is a terrible user experience! Also, the term "BBID" on the login page and elsewhere is technical jargon that should be eliminated.