Emburse Certify Expense

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FrontRunners 2021

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About Emburse Certify Expense

Certify Expense effortlessly streamlines your operations through automation and superior customer service. Automatically create reports for employees, streamline approvals, and make reimbursement and reporting effortless for accountants. Certify is rated as a Leader in expense management by analyst firm, IDC, and is trusted by more than 10,000 organizations including Boot Barn, H&R Block, and Virgin Galactic, to streamline expense processing, purchasing, and travel booking. ...

Emburse Certify Expense Pricing

Certify Now! (1-25 employees) : $8 per user/month Professional version (25-200 employees) : Mont

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Not Available

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Emburse Certify Expense User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 1226 reviews

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Bobby

Grubhub

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Functionality

5

Reviewed June 2020

Very effective expense management tool.

I use Certify when traveling for work and also to get office expenses like internet and phone reimbursed.

Pros

Certify is a very effective expense management tool. It’s incredibly easy to use and allows me to get my expenses reimbursed very quickly.

Cons

Nothing to dislike. Certify is intuitive and user friendly.

John

Axcess Financial

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2021

Most bang for the buck

Certify has made our expense program manageable and transparent.

Pros

Certify is intuitive. Users need minimal training.

Cons

Corporate card holders can edit/delete the vendor information when creating a report.

Reasons for choosing Emburse Certify Expense

Pricing and features. Especially mileage calculation feature.

Randy

Gate6

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

1

Value for money

1

Customer support

3

Functionality

1

Reviewed March 2017

Could be good, but isnt

Im going to make this kind of short.... I was lied to in the sales process, implementation dropped the ball continually. They have zero followup when you have an issue. My implementation coach and even the implementation manager I had to speak with never followed up with me. Oh did I mention they have an implementation fee they bring up just before you sign with them? Its not cheap. But they'll "discount" it. Due to being lied to during sales, I had to figure out how Certify worked instead of it just working for me. I had to re-enter my credit cards 3 times, and I had 15 credit cards. I had to call the bank to get individual logins for all my credit cards. I have 25 very unhappy users and one irate admin (me). The import into quickbooks did not go as promised as well. Due to all of this I now feel as if I know more about Certify than my salesman did when he sold me this crap. The app for the phone is pretty good, Android better than IOS I think. The Web application though is horrible, just horrible. The Layout is bad, you have to confirm simple things, but you can delete an expense with no more scrutiny. They have no way for you to recover deleted expenses. The have a Wallet and a Report, you cannot edit most fields in the wallet, you have to move expenses into a "draft report" then move them back into your wallet! Its about a 10 click process just to change the amount of a receipt or change a category- very important things, heres the procedure lol. 1) Check expense(s) in wallet 2) Click Add to report, 3) Chose whether you want a new or existing report. 4) Confirm that you want to do that. 5) Wait for the expenses to load(which can take a while if you have a lot) 6) click edit 7) Edit the expense, click save (I'll give them this one) 8) Click the icon to open a menu 9) Click Send to wallet. So 9 steps. There is an alternate way but you get to chose from a little window and you cant select multiple. So why do I have to leave the wallet to edit an expense? Oh and if you have a lot of receipts they remove the "merge" option. This matches your receipts with your CC charges automatically! But you cant have more than 100 or 150 lines of charges/expenses, they cant decide on which number, but its between there. So why would you make my life harder if I have MORE expenses? I hope this saves you from some hassle, expenses are tricky, this is my second go around wasting dozens of hours.

Pros

App is good to use

Cons

They dont know their system entirely. they will sell you something just to sell you. Their salesmen dont know the ins and outs.

Daniel

Murphy Company

Verified reviewer

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Functionality

5

Reviewed March 2020

Hit the Easy Button

Much more efficient than the prior system that Murphy utilized

Pros

Mobile and Desktop sync easily. Uploading receipts from the photo function is awesome.

Cons

Sometimes extra entry of receipt information is required but probably because we're still learning the software/app

Melissa

Riskonnect

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed March 2021

Excellent Expense Reimbursement System

Pros

Great software that fits global needs. Company continues to improve the system.

Cons

There are still some reports that cannot be customized in the system. Have to pull it out and then filter and sort etc.

Reasons for choosing Emburse Certify Expense

Pricing and Ease of use

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