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ChurchTrac vs Paymo

ChurchTrac vs Paymo

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Overall Rating
4.8 (776)
4.7 (688)
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.9 / 5
4.6 / 5
Customer Support
4.9 / 5
4.7 / 5
Functionality
4.7 / 5
4.5 / 5
Last Review Written
September 10, 2024
September 5, 2024
Pros/Cons
  • Pros

  • I was impressed with the ease of the product and the customer service that I received was amazing. They answered my question help solve my problems.
  • Integration is super easy. The two things I love the most about ChurchTrac are the attendance/database, as well as the scheduling.
  • I love the fact that they offer great training opportunities to be able to learn about existing or new features and functions.
  • Cons

  • We used to be able to see a running total as we entered donations but after a recent change that is no longer there. It doesn't change the outcome but we do miss being able to see that.
  • Along with the very unprofessional way it was handled.
  • Most of my challenges I had/have with using ChurchTrac are due to my lack of knowledge on accounting.
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  • Pros

  • The ease of use and ability to switch views of dashboards, tasks is great. The functionality of tracking time without using a third-party tool is also great.
  • What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP.
  • Meets what I need perfectly. I see that they are always updating, adding or improving the functionalities, and the support is always good, with quick responses.
  • Cons

  • When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.
  • Sometimes I get lost when trying to input my time.
  • I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos