ClickTime vs FreshBooks
ClickTime has 207 reviews and a rating of 4.6 / 5 stars vs FreshBooks which has 4387 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- This software is user friendly. Being the administrator isn't hard either because ClickTime has an excellent support team that takes out time to listen and help to the best of their ability.
- As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable.
Cons
- For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.
- Requires upgrade, which is time consuming and costly. Obligation to chose client before assignement is a drawback.
Pros
- Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.
- It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.
Cons
- Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
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Advisor Recommendations & User Awards
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