ClickTime vs Wave Accounting

ClickTime has 199 reviews and a rating of 4.59 / 5 stars vs Wave Accounting which has 1129 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.59 / 5 (199)
4.43 / 5 (1129)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 13, 2021
October 13, 2021
Pros/Cons
  • Pros

  • This software is user friendly. Being the administrator isn't hard either because ClickTime has an excellent support team that takes out time to listen and help to the best of their ability.
  • As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable.
  • Cons

  • For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.
  • Requires upgrade, which is time consuming and costly. Obligation to chose client before assignement is a drawback.
  • Pros

  • Accounting by Wave is super easy to navigate and use. It helps with bookkeeping and makes my job a little easier.
  • It is so super easy to use, integrates with my Stripe account so clients can easily pay by credit card and even better - it's free.
  • Cons

  • The customer service is useless. They say the transaction issue is due to their third party and that they have no control over this.
  • It sometimes would get messed up. Transactions were doubled and it wasn’t always in sync with my accounts which made my accountant nervous.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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