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Deltek Vision vs PayPal

Deltek Vision vs PayPal

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Overall Rating
4.1 (481)
Ease-of-Use
3.6 / 5
4.6 / 5
Value for Money
3.7 / 5
4.5 / 5
Customer Support
4 / 5
4.3 / 5
Functionality
4 / 5
4.6 / 5
Last Review Written
February 27, 2025
March 20, 2025
Pros/Cons
  • Pros

  • I love all of the reporting options and the ease at which I can get the information I need. Also love the way I can customize info centers to collect and use the information I want.
  • The team from deltek was excellent during our migration in 2014 and they continue to provide excellent support when we have questions or need to tune the application settings.
  • We like the ability to design and add things that are important to us, we like the reporting flexibility.
  • Cons

  • Reporting function is extremely difficult to navigate. Generally terrible interface.
  • Reporting performance is awful. We have had a consultant come out at least twice for an overall health check and recommendations and in my opinion we did not get a lot of value from this.
  • Maybe this is by design, but it is too costly to keep doing this.
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  • Pros

  • I am a big fan of paypal and the fact it gained trust within all major merchants. Would be good if it worked with amazon too.
  • I use PayPal for business, as a payment processor, and personal, for transactions and sending money. Their security is outstanding and the ease of use is very good.
  • It was overall really a good experience to use such a nice application which does what it promises.
  • Cons

  • I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
  • It sucks, too many issues, too poor customer service, not enough accountability with the partnered apps and businesses such as eBay.
  • My only complaint is the customer service aspect. It's done through an email template so there is a delay in getting answers which is frustrating.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos