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eBizCharge vs Twikey

eBizCharge vs Twikey

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Overall Rating
4.4 (46)
4.2 (27)
Ease-of-Use
4.5 / 5
3.8 / 5
Value for Money
4.4 / 5
4 / 5
Customer Support
4.5 / 5
4.3 / 5
Functionality
4.4 / 5
3.9 / 5
Last Review Written
February 8, 2025
October 18, 2023
Pros/Cons
  • Pros

  • When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.
  • Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape.
  • They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied.
  • Cons

  • Very slow to load - specifically the POS, very slow to load. This is frustrating when on the phone with a customer that wants to pay their bills, but have to wait for the POS to load.
  • One of the worst customer experiences I have ever had.
  • I have nothing to contribute here. Why do you insist that I write something negative here.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos