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Egencia vs Expensify

Egencia vs Expensify

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Overall Rating
3.8 (53)
4.4 (1106)
Ease-of-Use
4 / 5
4.4 / 5
Value for Money
3.6 / 5
4.2 / 5
Customer Support
3.7 / 5
4 / 5
Functionality
3.9 / 5
4.3 / 5
Last Review Written
January 4, 2025
February 6, 2025
Pros/Cons
  • Pros

  • Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing.
  • The reporting dashboard is so awesome. It has comprehensive data which is so easy to manipulate.
  • I love how easy and seamless it is to book multiple travel options, such as car, hotel, and flight. Also how easy it is to manage reservations and compare prices.
  • Cons

  • I wouldn't subject your employees to potentially losing money over poor service, an inflexible platform, not to mention they nickel and dime you for every reservation.
  • Egencia is the worst business travel software on the market and they refuse to meet their customer's needs.
  • It was not intuitive booking hotels within your company's policies. I booked the wrong room type multiple times and it was very frustrating.
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  • Pros

  • This software has a great user interface (beautiful design), is very user-friendly and easy to use, and is very useful when filing expenses at work.
  • Users like that it literally creates a report they get paid for almost immediately without them having to nag accounting. It's a win win for everyone and well worth the cost per user.
  • Expensify is extremely user friends and both the mobile app and web version are a pleasure to work with. This software has done a great job modernizing and keeping up to date as technology shifts.
  • Cons

  • Last night Expensify sent a political spam email to all our employees. Unprofessional and abusive use of customer data.
  • The interface is needlessly complicated and it's difficult to learn how to use and troubleshoot problems.
  • It is confusing because they use a lot of icons. Makes it hard to realize what is what at first.
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Pricing Range
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos