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ExpensePoint vs Expensify
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.8 / 5
4.2 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
January 30, 2025
March 10, 2025
Pros/Cons
Pros
- Since this time we had a really good improvement handling our expense claims. The frequent travelers are able to do them online wherever they are and the approval process is online as well.
- I've recently moved our expense reporting to ExpensePoint and I am extremely happy. From the very initial point of contact I had to the very last training, the customer service was outstanding.
- When I need to have help on any issue, the customer service provided by Theresa and Eva have been outstanding.
Cons
- I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions.
- I thought that your receipt pictures would automatically match to the charge/expense once verified but it doesn't seem to be doing that for us. We could be doing something wrong.
- The category editing section could use a little work. It is hard to edit categories during the initial set-up.
Pros
- This software has a great user interface (beautiful design), is very user-friendly and easy to use, and is very useful when filing expenses at work.
- Users like that it literally creates a report they get paid for almost immediately without them having to nag accounting. It's a win win for everyone and well worth the cost per user.
- Expensify is extremely user friends and both the mobile app and web version are a pleasure to work with. This software has done a great job modernizing and keeping up to date as technology shifts.
Cons
- Last night Expensify sent a political spam email to all our employees. Unprofessional and abusive use of customer data.
- The interface is needlessly complicated and it's difficult to learn how to use and troubleshoot problems.
- It is confusing because they use a lot of icons. Makes it hard to realize what is what at first.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
5 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
