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ExpensePoint vs QuickBooks Desktop
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.3 / 5
Value for Money
4.8 / 5
4.2 / 5
Customer Support
5 / 5
3.9 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
January 30, 2025
March 19, 2025
Pros/Cons
Pros
- Since this time we had a really good improvement handling our expense claims. The frequent travelers are able to do them online wherever they are and the approval process is online as well.
- I've recently moved our expense reporting to ExpensePoint and I am extremely happy. From the very initial point of contact I had to the very last training, the customer service was outstanding.
- When I need to have help on any issue, the customer service provided by Theresa and Eva have been outstanding.
Cons
- I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions.
- I thought that your receipt pictures would automatically match to the charge/expense once verified but it doesn't seem to be doing that for us. We could be doing something wrong.
- The category editing section could use a little work. It is hard to edit categories during the initial set-up.
Pros
- Our overall experience has been very good. We are very happy with the flexibility of the product and specifically the financial statement feature.
- We love that you can customize everything. Tracking certain expenditures is extremely important, and although they may not be a big deal for one company, they're huge for us.
- I have had a good overall experience with quickbooks. It helps me to get what I need to done so that our books are balanced and our reports are generated.
Cons
- We continue to have issues, they want you to call them every time you get locked out or theirs an issue with this crappy software. Terrible terrible company at this point.
- The security on it does lack, there isn't a two-step authentication. And there was a limitation to the number of products in the list especially for inventory purposes.
- Even with internet outages, you can still get things done. Everything is backed up automatically, so even if someone makes a mistake, you can jump back to the day before and fix it.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
3 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
