Shoeboxed

Shoeboxed vs webexpenses

4.38

(221)

Shoeboxed has 221 reviews and a rating of 4.38 / 5 stars vs webexpenses which has 249 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (221)
4.48 / 5 (249)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 24, 2020
September 27, 2022
Pros/Cons
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks.
  • Cons

  • Customer service is HORRIBLE. I have called and emailed.
  • Pros

  • It is very easy to use and so happy that we don't have to hand write the expense report on the paper anymore.
  • I like the app based solution as it allows me to input receipts and information quickly. I also like the mileage map function for multi trips.
  • Cons

  • Viewing receipts - some images cannot be zoomed or orientated. Reports can be awkward to produce.
  • I sometimes see web application stalling if the data connection is poor and dropping out.
Pricing Range
Product Demo
Product Screenshot
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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