webexpenses

webexpenses

4.48

(249)

What iswebexpenses?

webexpenses is best for:

Accounting
Best For All Business Sizes
Supports Multiple Platforms

The top things reviewers say:

Great value for money
Great ease of use
Great functionality
FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Webexpenses is a cloud-based travel management solution that enables businesses to streamline operations related to invoicing, corporate travel, expense auditing and more. It provides mobile applications for Android and iOS devices, which helps professionals manage expenses and digitally scan paper receipts using Automatic Character Recognition (ACR) functionality. Webexpenses allows enterprises to submit, approve, manage or report expense c...

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Webexpenses invoices
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How much doeswebexpenses cost?

This vendor has not provided pricing information.

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of active users submitting expenses a mont... read more

Free trial: unavailable

Free version: unavailable

What training doeswebexpenses offer?

webexpenses offers the following training options:
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

What features doeswebexpenses offer?

Top webexpenses features and user ratings for each are:

Mobile Receipt Upload

4.3

(19)
Reimbursement Management

4.7

(18)
Approval Process Control

4.5

(57)
Expense Tracking

4.7

(62)
Receipt Management

4.4

(75)
Approval Workflow

4.6

(40)
Billing & Invoicing

4.4

(18)
Invoice Processing

4.3

(34)
Policy Management

4.3

(27)
Multi-Currency

4.1

(17)
Online Booking

4.3

(17)
Vendor Management

4.1

(26)
Expense Claims
Mobile Access

What support doeswebexpenses offer?

webexpenses offers the following support options:
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live Rep)
  • Chat

What deployment options doeswebexpenses offer?

webexpenses offers the following deployment options:

Cloud, SaaS, Web-Based
Windows (Desktop)
Chromebook (Desktop)
iPhone (Mobile)
Mac (Desktop)
Android (Mobile)
iPad (Mobile)

webexpenses does not offer:

Linux (Desktop)
Windows (On-Premise)
Linux (On-Premise)

webexpenses Reviews

Overall Rating

4.48

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for webexpenses

1 - 5 of 249 Reviews

User Profile

Isabel

Verified reviewer

11-50 employees

Less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed June 2018

Amazing product with amazing customer service!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

Ability to easily and efficiently send expense reports to our off-site bookkeeper!

PROS

Product is easy to use and customize. Customer support is extremely nice and helpful. They are always available to answer any and all questions. Their pricing is great!

CONS

iPad doesn't have the option to take a photo and grab info from the receipt like the iPhone app does - still waiting on that feature but I hear it's in the works!

Vendor Response

Thank you for your review Isabel. We're happy to hear you've had such a good experience with us. Stay on the lookout for new updates and features in the near future!

Replied January 2022

User Profile

Maddie

Verified reviewer

10,000+ employees

Information Technology and Services

Less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed May 2022

Enhances the control and efficiency of the process

OVERALL RATING

4.0

EASE OF USE

4.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

3.0

FUNCTIONALITY

4.0

The crew was and continues to be extremely helpful in getting this product up and running, as well as in maintaining it running properly. Excellent customer service, simple to use, and we have a number of approval sets ups and cost centers that are pretty complex. The team did an excellent job of assisting with the setup.

PROS

Webexpenses has met my expectations to a high degree. Because to the prompt response from claimants and approvers, we have been able to reduce our overall response time, and reimbursements are now being issued more quickly. The program represents a significant advance over our previous manual system. It is well-liked by both users and AP personnel.

CONS

The software's date selection choices might be a little perplexing at times. During the first several months of usage, we encountered a few of issues that required us to escalate the issue to the programmers.

Reasons for switching to webexpenses

An excellent solution, with a well-thought-out costs structure that smoothly integrates with our financial system.

Ken

Verified reviewer

201-500 employees

Warehousing

Less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

Reviewed September 2022

Underdelivered

OVERALL RATING

2.0

EASE OF USE

2.0

VALUE FOR MONEY

1.0

CUSTOMER SUPPORT

1.0

FUNCTIONALITY

1.0

This started out on a positive note. But quickly deteriorated when we found out that their solution did not integrate with our banking partner as promised. The contact was signed prior to learning that they did not integrate to our bank as they had stated during the initial conversations. Was the contract was signed and during the workflow configuration we became aware of the issue. Their response was that we could manually download our transactions from the bank and upload them to their system. This defeated the benefits of moving forward with their solution. We have been invoiced monthly for services not implemented and have tried to get them to nullify the contact since they misrepresented its capabilities. They have refused and continue to invoice us.

PROS

Would have met our current needs should they have implemented as promised.

CONS

lack of integration with our banking partner.

Reason for choosing webexpenses

Simple solution that was presented to have existing integration with our banking partner.

Wasim

51-200 employees

Information Technology and Services

Less than 2 years

Review Source: Capterra

Reviewed June 2021

Fantastic Product!

OVERALL RATING

5.0

EASE OF USE

4.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

It meets the business requirements in a very effective way.

PROS

The best part of WebExpenses is the approval flow. It's simple yet effective process allows our business to efficiently manage creating, approving and processing expenses.

CONS

The user interface is perhaps where the software could be most improved. We've had to deal with a few claimants who have found it difficult to navigate through the interface when creating a claim.

Reasons for switching to webexpenses

Xero lacked the approval processes we needed. It was far too manual and we needed a system with set rules.

Vendor Response

Hi Wasim, Thanks for leaving us a review. We are glad to hear that the system is helping with efficiency in your expensing process. Our support hub is a great resource for any queries (https://hub.webexpenses.com/). Alternatively, please direct any queries to our support team at support@webexpenses.com Kind regards, Nadia from your Webexpenses team

Replied July 2021

Jack

10,000+ employees

Veterinary

Less than 2 years

Review Source: Capterra

Reviewed January 2020

Very intuitive system

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.

PROS

Very quick to implement and intuitive to learn

CONS

Doesn't integrate as well with other systems however all other tweaks were put through really quickly.

Reason for choosing webexpenses

Ease of use, local support, general culture of Webexpenses

Vendor Response

Hi Jack, Thanks for leaving us a review! New partnerships are constantly on the horizon, so we are glad all integration concerns were addressed in a timely fashion. Should you have any questions, reach out to us at support@webexpenses.com. Kind regards, Webexpenses

Replied March 2020