About Webexpenses

Webexpenses is a cloud-based travel management solution that enables businesses to streamline operations related to invoicing, corporate travel, expense auditing and more. It provides mobile applications for Android and iOS devices, which helps professionals manage expenses and digitally scan paper receipts using Automatic Character Recognition (ACR) functionality.

Webexpenses allows enterprises to submit, approve, manage or report expense claims and utilize the artificial intelligence (AI)-enabled machine learning (ML) technology to handle booking processes and retrieve itineraries as per individual preferences. It lets users ensure compliance with corporate travel policies and view employees' travel history or invoices. Additionally, finance teams can utili...


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Supported Operating System(s):

Web browser (OS agnostic)

138 Reviews of Webexpenses

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(75)

75

4 stars

(54)

54

3 stars

(8)

8

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 138 results

April 2019

José Luis from Gildan

Verified Reviewer

Company Size: 10,000+ employees

Industry: Textiles

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

The best meeting and conference administrator in the market

I love uaing WEBEX, it makes meeting and conferences a lot easier when gathering people around the world. I would recommend using WEBEX without hesitation.

Pros

Where do I start? I really like the fact it can be integrated with your email, to make the meeting distribution and calendar integration a lot easier. I really like the fact that you can attend to a meeting using an app on your smartphone, this provides you a lot of versatility. I also like the fact that someone you invite to a meeting, does not need to download any software because you can acces to the meeting using a web browser. I also like the fact that you can share screen, files, and as an administrator, you have control of everything and everyone attending to the meeting or conference.

Cons

Maybe the price, you can find cheaper options in the market, but, without all the capabilities and support from WEBEX and Cisco.

January 2020

Tiv from Blue Motor Finance Ltd

Company Size: 201-500 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Sophisticated, professional, backed with excellent support

I found it easy to use from the start, the best feedback is probably from our field sales force who haven't had a single complaint ever since we switched Webexpenses. This says a lot as they don't like to move from a system they are already familiar with.

Pros

Webexpenses can be tailored to any business needs; the variety of options, settings etc is truly remarkable. The developers work on improvements that matter; for example they delivered a smart-scan function within the app which wasn't available when we signed up. In general it is simple to use for both admins, approvers and users, the approval and processing of expenses has been a smooth process all the way. I have to mention the setting up was done in a truly professional manner as well, having a project team assigned to the task who followed through the implementation project and made sure all business needs were met. We were provided an onsite training as well which was very useful.

Cons

Being sophisticated as it is, sometimes it can be difficult to use for admins not experienced with the system. You would get an error code and a prompt to contact support which can be frustrating. However, excellent support is always available, respond quickly and so far always had an answer to my problems.

Reasons for Choosing Webexpenses

Most importantly Webexpenses is UK based, eliminating a lot of issues we had with the US based Expensify.

Response from Webexpenses

Replied March 2020

Hello Tiv, Thanks for taking the time to leave us a review detailing your experience using our system. We are happy that our continuous updates and features have proven to be helpful to you. Should you find it helpful, a fresh overview of the system can be arranged for admins by our support team at any time. Kind regards, Webexpenses

August 2020

Shelly from Lee-Smith, Inc.

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

August 2020

Great resource for you business

Great product, customer service is extremely helpful and quick to resolve problems or assist with using the product in the most efficient way.

Pros

The ability to have it on your phone and keep up with receipts for your purchases right away.

Cons

I proxy for 28 employees and sometimes it can be difficult switching between employees.

Response from Webexpenses

Replied August 2020

Hello Shelly, Thank you for taking the time to leave us a review and glad to hear you've had a positive experience using Webexpenses! Should you have any questions, reach out to us at support@webexpenses.com where someone can help. All the best, Webexpenses

December 2017

Alice from City & Country Residential

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

December 2017

The day to day use of webexpenses is fine from a users perspective but less flexible for an admin

Pros

The best part of the software is the mobile app. If you enter your own claims as you go the system is great.

Cons

The lack of flexibility around mileage has been an issue for us and updating admin as we have a number of divisions. Running reports over different divisions for managers who are approvers for people in different divisions. People in the same team have to be in different divisions to manage the mileage therefore it falls back to the mileage rates not being flexible enough. Being able to set a mileage rate or rates by user would be the most beneficial improvement for us. Webexpenses often runs slow, the cloud icon turns for a few seconds before running reports and adding attachments etc. When a PA enters the expenses on behalf of their manager they find the process cumbersome and very slow, for example attaching receipts is slow and not being able to sort the order the receipts are entered (for example in date order) means that when faced with a pile of receipts from their manager they have to spend time sorting them first then attaching and then trying to identify which attachment is which from the repository before attaching to the claim lines. I have expressed a few times that I feel there is a step missing in the process, currently a user enters a claim, they submit it, it is approved and then gets finance approval and it is marked as paid. It then disappears from view and the only way to get a list of who you are paying is to run a report based on dates which risks missing or duplicating. There needs to be a passed for payment stage and then paid.

August 2020

Adam from Xograph

Company Size: 51-200 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

August 2020

Some nice time-saving features

Pros

The app (on both android and on IOS) is quite stable, I can add receipts through the iPad or my phone and then tend to process the expenses on my laptop at the end of each week. It's quite easy through any of the interfaces to see all the important information immediately.

Cons

There's always room for improvement. I find myself selecting the same options for nearly every expense so I wish I could set those options as default.

Response from Webexpenses

Replied August 2020

Hi Adam, Thank you for taking the time to leave us a review, we appreciate the feedback. Furthermore, we are glad you are having a positive experience with our mobile app. Should you have any questions, reach out to us at support@webexpenses.com where someone can help. All the best, Webexpenses