webexpenses

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webexpenses

by Webexpenses

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FrontRunners 2021

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About webexpenses

Webexpenses is a cloud-based travel management solution that enables businesses to streamline operations related to invoicing, corporate travel, expense auditing and more. It provides mobile applications for Android and iOS devices, which helps professionals manage expenses and digitally scan paper receipts using Automatic Character Recognition (ACR) functionality. Webexpenses allows enterprises to submit, approve, manage or report expense claims and utilize the artificial intelligence (AI)-enabled machine learning (ML) technology to handle booking processes and retrieve itineraries as per individual preferences. It lets users ensure compliance with corporate travel policies and view employees' travel history or invoices. Additionally, finance teams can utilize the...

webexpenses Pricing

The Webexpenses solution can be configured to your exact requirements. Pricing is based on number of

Starting price: 

$5.00 per month

Free trial: 

Not Available

Free version: 

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webexpenses User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 139 reviews

Tiv

Blue Motor Finance Ltd

Verified reviewer

Company size: 201-500 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2020

Sophisticated, professional, backed with excellent support

I found it easy to use from the start, the best feedback is probably from our field sales force who haven't had a single complaint ever since we switched Webexpenses. This says a lot as they don't like to move from a system they are already familiar with.

Pros

Webexpenses can be tailored to any business needs; the variety of options, settings etc is truly remarkable. The developers work on improvements that matter; for example they delivered a smart-scan function within the app which wasn't available when we signed up. In general it is simple to use for both admins, approvers and users, the approval and processing of expenses has been a smooth process all the way. I have to mention the setting up was done in a truly professional manner as well, having a project team assigned to the task who followed through the implementation project and made sure all business needs were met. We were provided an onsite training as well which was very useful.

Cons

Being sophisticated as it is, sometimes it can be difficult to use for admins not experienced with the system. You would get an error code and a prompt to contact support which can be frustrating. However, excellent support is always available, respond quickly and so far always had an answer to my problems.

Reasons for choosing webexpenses

Most importantly Webexpenses is UK based, eliminating a lot of issues we had with the US based Expensify.

Response from Webexpenses

Hello Tiv, Thanks for taking the time to leave us a review detailing your experience using our system. We are happy that our continuous updates and features have proven to be helpful to you. Should you find it helpful, a fresh overview of the system can be arranged for admins by our support team at any time. Kind regards, Webexpenses

Replied March 2020

Jack

Pets at Home Vet Group

Verified reviewer

Company size: 10,000+ employees

Industry: Veterinary

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed January 2020

Very intuitive system

Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.

Pros

Very quick to implement and intuitive to learn

Cons

Doesn't integrate as well with other systems however all other tweaks were put through really quickly.

Reasons for choosing webexpenses

Ease of use, local support, general culture of Webexpenses

Response from Webexpenses

Hi Jack, Thanks for leaving us a review! New partnerships are constantly on the horizon, so we are glad all integration concerns were addressed in a timely fashion. Should you have any questions, reach out to us at support@webexpenses.com. Kind regards, Webexpenses

Replied March 2020

Alice

City & Country Residential

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

2

Reviewed December 2017

The day to day use of webexpenses is fine from a users perspective but less flexible for an admin

Pros

The best part of the software is the mobile app. If you enter your own claims as you go the system is great.

Cons

The lack of flexibility around mileage has been an issue for us and updating admin as we have a number of divisions. Running reports over different divisions for managers who are approvers for people in different divisions. People in the same team have to be in different divisions to manage the mileage therefore it falls back to the mileage rates not being flexible enough. Being able to set a mileage rate or rates by user would be the most beneficial improvement for us. Webexpenses often runs slow, the cloud icon turns for a few seconds before running reports and adding attachments etc. When a PA enters the expenses on behalf of their manager they find the process cumbersome and very slow, for example attaching receipts is slow and not being able to sort the order the receipts are entered (for example in date order) means that when faced with a pile of receipts from their manager they have to spend time sorting them first then attaching and then trying to identify which attachment is which from the repository before attaching to the claim lines. I have expressed a few times that I feel there is a step missing in the process, currently a user enters a claim, they submit it, it is approved and then gets finance approval and it is marked as paid. It then disappears from view and the only way to get a list of who you are paying is to run a report based on dates which risks missing or duplicating. There needs to be a passed for payment stage and then paid.

Lucy

Futures Group

Verified reviewer

Company size: 201-500 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

4

Customer support

5

Functionality

4

Reviewed January 2020

Great product

Massively reduced time taken at month end to process users claims

Pros

Easy to configure to your companies requirements, and simple for users to create expense claims

Cons

Would like to be able to do everything on the app that can be done on the web based version from an admin point of view

Reasons for choosing webexpenses

Most user friendly, simple reporting, integration with Sage 200

Response from Webexpenses

Hi Lucy, Thanks for your review and glad to hear you're having a positive experience using our system. Be on the lookout for new updates and features coming in the near future. Kind regards, Webexpenses

Replied March 2020

Esther

Carlisle Support Services

Verified reviewer

Company size: 51-200 employees

Industry: Accounting

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed January 2020

Great Customer Service

Pros

I like the overall ease of use and simplicity of the software. Anyone should be able to get the hang of using it in a short/reasonable space of time.

Cons

I have not found anything I don't particularly like so far.

Response from Webexpenses

Hi Esther, Thank you for taking the time to leave us a review, we value your feedback! Be on the lookout for new updates and features coming in the near future. All the best, Webexpenses

Replied April 2020

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