Psngr

RATING:

4.5

(191)

About Psngr

Psngr app tracks your drives automatically, calculates expenses, and generates mileage expense reports for reimbursement. Psngr Enterprise helps organizations manage employee vehicle expenses, business vs. private mileage breakdown and actual per-km business mileage cost. Check our website: https://psngr.co or contact sales@psngr.co for a trial account.

Psngr Pricing

Pro - $8/month or $72/year (billed annually) Family (2 employees) - $15 Business (5 employees) - $30

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

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Psngr Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Psngr

1 - 5 of 191 Reviews

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Good and easy application

Very good application. Easy to use and always ready to keep my administration up to date.

PROS

Its easy to use and highly effective. Makes my administration easy.

CONS

Sometimes it has a bug while updating, and then it seems to be restarting all the time.

Reason for choosing Psngr

Easy to use, and highly effective.

Terry

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

The support is the best, which is so rare

I use it every day and have done for several years; you don't do that if it's flaky.

PROS

The software works how I need it to for tracking the millage with the added advantage of connecting it to hardware.It has a lot more features for teams that I use, which gives it expandability for the future.

CONS

Can't say anting is bad about this software as anytime I have had a problem support has been amazing and fixed it asap. Never an issue with them which is so rare nowadays.

Reasons for switching to Psngr

Not flexible enough

Adrian

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed June 2022

Ok

Lots of problems. Customer service ok but too slow. Lost lots of data in the past. Been ok recently (last 6 months).

PROS

Ease of use

CONS

Cannot recalibrate the app to start and stop for our financial year start and year end

Mike

Civil Engineering, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

exceptional

Exceptional - made a small improvement request and it was completed within 24 hours Great communication and response - Best i have encountered - thanks

PROS

Auto recording - I do not need to remember to start it Previous product did this but per below was cumbersome I have ordered a beacon and according to the sales stuff, I am hopeful this makes Psngr the best thing since sliced bread was invented

CONS

Cost was a bit frightening initially - but its not too bad in the grand scheme of things Has improved my time and distance recording and reduced my time cost to record this at days end This time saving more than pays for the cost

Reasons for switching to Psngr

They made a software change which started recording tracks in GPS time (UTC) - not NZ time Means a calculation to correct to my time both sides of daylight saving They would not entertain the idea of changing it back - frustrating

Vendor Response

Thank you for your review. Trip recordings should be done in local time (in your case, NZ time). If you see times in UTC timezone, it's definitely a bug. Please contact us at support@psngr.co to resolve this issue.

Replied June 2022

Frédéric-Antoine

Arts and Crafts, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2018

I use it to record my traveling for taxes report, income... im an actor, have to declare my travel

easy to take traces of km

PROS

Easy to use. Its sensible to traveling, the detection is great. i like the design. Easy to use, just have to swipe. I appreciate that it takes trace of the amount of gaz spent too, could be easier to prepare my declaration as an actor, for my income and taxes report. Its fine that you also detect the kind of vehicule, even by walk... i also appreciate that you have the "private" option, sometimes its useful to know the distance between usual locations. Thanks.

CONS

A little bit long to detect a stop. The "report fonction" is not friendly. We could have the option of doing it manually from X to Y, not only month or year... hope it'll be easy when i'll have to send a report

Vendor Response

Thank you for your valuable feedback! Since you've left us this review, we went back to the drawing board and redesigned the Reports function / tab. In the mobile app, under the new "Reports" tab, you can add a new report with your start/end dates. On the web dashboard (login at https://psngr.co), again under "Reports" tab, click "New Report". Also worth mentioning: On the web, you can SEARCH trips by typing any tag, note, address, vehicle make or license plate into the search box.

Replied September 2019