Solar Staff

RATING:

4.5

(13)

About Solar Staff

Solar Staff is a freelance management system. It helps businesses manage independent contractors and freelancers. Solar Staff offers time tracking, invoicing, and payment processing features. The time tracking tool allows freelancers to log hours worked on projects and tasks. It then uses this data to automatically generate invoices for clients. Solar Staff handles the entire invoicing and payment process on behalf of the freelancers. This includes sending invoices to clients, accepting payments, and remitting payments to freelancers. Additional features include reporting, messaging, and file sharing. The reporting provides insights into key metrics such as time logged, invoices issued, and payments made. The messaging system enables efficient communication between f...

Solar Staff Pricing

Solar Staff uses the pay-as-you-go model. The service commission is 2-3,5% for the task cost. The final commission depends on the turnover of your company.

Free trial: 

Available

Free version: 

Available

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Solar Staff Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Solar Staff

1 - 5 of 13 Reviews

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Your very useful and professional company

It is very easy and friendly

PROS

It is very securefriendly software.Support online

CONS

Nothing you are very professional and support

Reasons for switching to Solar Staff

You are more professional and easier

Vendor Response

Thank you for the feedback!

Replied July 2023

Daria

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Simplicity, support, expertise

Strong team of Solar staff experts is ready to help, prompt and simplify the process of payments to our contractors, this product has become our convenient tool!

PROS

what I like the most about the Solar staff product is the simplification of work with contractors, as well as tax support from the Solar staff team

CONS

At this stage of work, we are satisfied with the entire functionality of the solar staff product

Vendor Response

Thank you, Daria! We appreciate your review

Replied September 2023

Ilya

Information Technology and Services, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed September 2023

luck of trust

strange fee structure

PROS

[sensitive content hidden] requested a notarized (!!!) declaration of intent from us to increase use of their services by the end of the year.I sent him email with details, but he said that it not enough. i.e. seems that he doesn't trust me as CFO of the company and whatever i put in writing in the email.since there is no trust from his side, i can't tell that we are eager to trust this company as well...

CONS

high fees, [sensitive content hidden] and his demand to notarize simple documents (declaration of intent) instead of simple confirmation via emails.By the way, who's idea was to demand from clients notarized declaration of intent? see emails from [sensitive content hidden] to all of the clients of Solar. Make sure this person act properly on behalf of the company by demanding notarization / fax / paper copies, personal delivery, pigeon mail etc...

Reason for choosing Solar Staff

trusted in quality services, lower fees, but now not sure that this is the case

Reasons for switching to Solar Staff

trusted, but this trust is now wasted b/c of [sensitive content hidden] unacceptable demands

Vendor Response

Dear Ilya My name is Alex, the Head of PR at Solar Staff. Thank you for sharing your feedback. I personally value it and recognize the importance of addressing concerns head-on. Regarding the notarized declaration, I sincerely apologize. It was our communication fault and an unintended oversight. We do not need such a seal to lower a commission, only the company seal. I've addressed the issue with Denis to ensure it doesn't recur. I suppose you would like to change the manager from our side. If so, please let me know. We want to fully understand your perspective about the fee structure you highlighted. Would you be open to elaborating a bit more on that for us?

Replied September 2023

Elena

E-Learning, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Solar staff for remote contractors mass tasks distribution and payments

processing of payment to remote contractors located in various jurisdictions

PROS

user friendly interface (both for the company and contractors) + good mass data upload solutionquick and high quality supportquick and stable payment processing

CONS

tasks catalogue is not always convenient to use (duplication of tasks, sometimes excessive attributes)

Reason for choosing Solar Staff

friendly interface

Vendor Response

Thank you for your review, Elena!

Replied May 2023

Ilja

Design, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Amazing service, works like a Swiss watch

PROS

Everything is just great, the service works stably and performs its functions. The support service is always in touch and helps to solve any issue. This is an amazing product, thanks a lot to Solar StaffI recommend Solar to all my friends and will always use their products!

CONS

I don't find any flaws in this service. Everything is great!

Vendor Response

Thank you for your kind words, Iija!

Replied September 2023