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Overall Rating
4.33 / 5 (15)
Ease-of-Use
4.5 / 5
Value for Money
4 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
January 2, 2020
Pros/Cons
  • Pros

  • Our CSM, has been very helpful in growing our product knowledge. They are open to improvements.
  • The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices.
  • Cons

  • I don't like that there are sometimes disconnects between what our accounting software shows and what VersaPay shows.
  • Sluggish search performance causes delays when on live phone calls assisting our clients. Autopay ignoring open credits causes frequent issues but we have a ticket open to remedy this.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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