Appointy vs Booker

Appointy has 266 reviews and a rating of 4.65 / 5 vs Booker which has 923 reviews and a rating of 4.13 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (266)

4.13 / 5 (923)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 6, 2021

April 6, 2021

Pros/Cons

  • Pros

  • We love the fact customer's choose which time works for them. It saves so much confusion and we have not yet had one scheduling conflict.

  • It was so easy to use. It doesn't take a lot of time to learn how to use and more importantly it works with Google which brings in 95% of our customers.

  • Cons

  • The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often).

  • Well, I love everything about this software, but I would be much happy if they can add some money integration features to it.

  • Pros

  • This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.

  • I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

  • Cons

  • Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.

  • When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos