Ratings & Reviews

Overall Rating

4.14 / 5 (911)

4.50 / 5 (119)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

August 5, 2020

April 9, 2020

Pros/Cons

  • Pros

  • This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.

  • I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

  • Cons

  • Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.

  • When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

  • Pros

  • Easy to use for myself as well as clients making appointments. Fast, and accurate. I no longer have to stop what I'm doing to answer the phone.

  • What I like the most is that I am able to keep track of my appointments and clients so easily. It’s a great way to keep your calendar in check!

  • Cons

  • Set up can be a bit time-consuming, but what do you expect from such a robust, all-inclusive platform? It goes well beyond the scope of "just a pos" or "only a scheduling app".

  • For a while it was not compatible with Android, they have since created and Android app. Sometimes tough to get in touch with customer service

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots