There are very very occasional errs, People receive wrong time on their reminders.

They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.

This can be frustrating for the customer/patient and be a bad look for the owner.

Easy to use and fantastic for collecting high-quality customer reviews.

I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.

This is great for promoting my business, giving other potential clients information and a sense of familiarity that encourages them to schedule.

It’s affordable and very easy to use for my me and my clients.

Genbook collects customer reviews seamlessly, and my online reputation improved because of it. It also helped me book appointments more easily and more often, as it’s integrated with Google Reserve.

Love how you can edit pretty much everything on here. Genbook is great, always developing lore ways to simplify but still keeping it a great booking system over all.

I am very pleased with this service, I am glad I chose Genbook to start with.

I absolutely love this site. It is so easy to use and my clients say that it is so nice to be able to navigate it easily.

I love that my clients can schedule, with ease, 24/7. I have been a loyal client for over 8 years with very little hiccups.

Ve gotten very angry at times, really putting the service representative though a tongue lashing. Not because I’m mean or wanting to be a jerk, but because my business is counting on them.

Genbook is intuitive, robust and works seamlessly on my website, PC, laptop and phone. Customers have complimented its ease of use.

Easy to use, great app, great customer service, customers love it.

I appreciate Genbook for a few reasons, after the initial set up it is smooth sailing. Any issues that I did have they were very responsive.

Super simple for both my clients and for me to use. Straightforward fill in the blank fields, dependable, and I love the Google integration.

This software is intuitive and easy to use. I get compliments all the time from my clients about how much they love it.

The ease of integration into our website was a plus. The verified review feature has proved very important.

Scheduling is easy for my customers which is great, and the option to collect  testimonials have been instrumental in the growth of my practice.

My clients always praise on how quick and simple the booking process is all due to Genbook. It is also for affordable for a small business and has different options to upgrade as your business grows.

Also, I appreciate the automatic appointment reminders as well as review requests. Genbook saves me time and money and benefits my clients as much as it benefits my business.

I am a barber that uses this product daily my customers and myself love how user friendly it is to book an appointment.

Genbook has been a boon to my business. So grateful for the ease of use, and excellent customer service.

I most liked the customer service. They were very helpful and were really on top of getting my questions answered.

Overall, I have had a very good experience with Genbook. It has been a good solution for us to schedule several doctors, two massage therapists, and a hyperbaric chamber.

Ease of setting it up and ease of use. For the price the functionality is amazing and they are constantly making improvements.

That sold me. I am a one-woman business and cannot afford to waste time with poor customer service.

I work in mental health and this can get weird. That’s the downside to providing an online scheduling system – no privacy.

I can't think of anything that I dislike re: software, but dislike the occasional down-time you have experienced at times.

Difficult for customers to pay via treatwell if already booked via pay at salon. I wish it had a pay at salon option where they can pay via card.

Getting immediate update regards booking, payments, therapists, amazing.

I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.

Been with treatwell for about 5 month now , great app, clients loved it also, easy to book appointment, easy payments for treatments, great idea with vouchers.

Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it.

The system is easy to use and customer service team have been great with any quieries. Has Definetly helped my business grow and attract clients.

Does not require a deposit for booking, so people and cancel or no show with out penalty. Only recognizes a client if exact name is used.

It very easy to use and if you have any issues you have a dedicated account manager who is always happy to help. It tracks you sales and staff and also does all your promoting and marketing for you.

The ability to run discounts at the flick of a switch is very useful to fill gaps and turn off once you’ve filled them.

Automatic appointment confirmation. This is a bit irritating.

It is very easy to use, and the CUSTOMER SERVICE is OUTSTANDING. Very responsive and always able to help with any enquiries or issues.

I absolutely love how easy to use is the booking system. It has all necessary features and the customer service is great.

I like the fact that its all in one place. I HATE sitting scrolling through the internet to find the best priced beauty appointment.

Very easy to use and save you time and you don’t have to leve your Clints and answer the phone I love it.

I really enjoyed having the income boost in January. Just liking the clarity and simplicity.

My line manager is brilliant & super efficient & helpful. The old pricing structure works much better for me so had I looked into it later I would probably not sign up under the new pricing.

Great customer service and easy to use. Great feature with too rated.

Clients find it very easy to use and it has some great little extras like the clever discounts on last minute bookings.

I would definitely recommend treatwell as a first point of contact if you are starting your own beauty business.

Its annoying that the reports count cancelled and no show clients in the overall performance reports such as sales.

It’s easy to navigate around. Treatwell connect does everything for me like text and email reminders which I don’t have time for, so it’s very handy for me.

The problem I have is because Treatwell is very basic here, it is not possible to intergrate with another diary system.

It has helped me to fill a lot of empty slots, and to be found by lots of new clients. ABSOLUTELY RECOMMENDED! especially if you are a solo massage therapist trying to build your business.

The Menu is so easy to use even on a phone, the diary is excellent and helps us to work together easily in the salon.

Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing.

Professional and friendly it is helpful 🙂 my quirys are answered and I am happy with the service.

The cost in comparison to what I had been using amazing, I'm saving over£70 a month.

They are supportive, having good team and excellent platform for beauty salons.

US Dollar

Genbook is a smart and simple all-in-one online appointment scheduling and business management solution that helps entrepreneurs in personal services build a better business experience. 

Genbook eliminates distractions and helps entrepreneurs build their brands, book more clients and create memorable experiences. 

Since 2006, Genbook has helped over 22,000 small business entrepreneurs reach their greatest results.

LongDescription

Employee Management

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Rescheduling

Access Controls/Permissions

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Credit Card Processing

Wait List Management

SMS Reminders

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Scheduling

Data Import/Export

Promotions Management

Multi-Location

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Online Payments

Performance Metrics

Credit Card Management

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Contact Database

Employee Scheduling

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

For Barbershops

Web browser (OS agnostic)

Windows 10

Genbook's pricing starts at just $25 per month (annual). There are no hidden fees or surprises. All features, all bookings and all email and text messages are included in every plan and we offer a no-obligation free 30 day trial.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Genbook

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better. 

Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.

Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond.



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