Luma Health vs Vagaro

Luma Health has 42 reviews and a rating of 4.71 / 5 vs Vagaro which has 2495 reviews and a rating of 4.72 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.71 / 5 (42)

4.72 / 5 (2,495)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 12, 2021

April 1, 2021

Pros/Cons

  • Pros

  • The customer service and willingness to adapt to our needs is excellent.

  • The software is user friendly and offers a great deal of ways to track patient customer service. Feedback allows constructive improvement ideas

  • Cons

  • Some of the wording is a little bit hard to understand when setting up Luma. The self-scheduler and self- add was a little tough for us to understand at first but we are rocking now!

  • Integration was not difficult but as expected, there were times in which we had to made adjustments and the Luma representatives were always available to help.

  • Pros

  • I love how easy this app is.. My clients LOVE the reminders and I LOVE I don't have to send them! Through COVID this company has been amazing!!!

  • Very easy to use. Lots of features. Great price

  • Cons

  • It is very customizable, but it would be nice if they offered packages for added features instead of paying a la carte.

  • The updates sometimes will not allow you to sign in during a particular timeframe, but other than that- We are super happy with it!

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos