Mend vs Fresha

Mend has 288 reviews and a rating of 4.13 / 5 vs Fresha which has 1212 reviews and a rating of 4.92 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.13 / 5 (288)

4.92 / 5 (1,212)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Review Written

June 7, 2021

April 19, 2021

Pros/Cons

  • Pros

  • The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well.

  • It is very user friendly, easily set up, and easily edited

  • Cons

  • There are still a few issues we are working out, but customer service is always quick to resolve them when they come up.

  • Not sure of any for now. But if all needed buttons will show for easy accessibility it will be awesome

  • Pros

  • I like that it's easy to use for the client whilst they're booking and I love that it is constantly improving

  • Love the fact that you can control your bookings from anywhere from any device.. love all the features and benefits .. and love the new e mail blasts .. excellent

  • Cons

  • I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.

  • To be honest nothing really comes to mind, other than at times it has been a bit tricky to search a client and I have no idea why but other than that it's fantastic.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

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N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos