SuperSaaS vs Timely

SuperSaaS has 257 reviews and a rating of 4.63 / 5 vs Timely which has 632 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (257)

4.69 / 5 (632)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

April 6, 2021

October 29, 2020

Pros/Cons

  • Pros

  • I liked that it was able to do everything that I've required of it (so far). The customer support was very nice and timely as well.

  • Easy to use, convenient and very affordable.

  • Cons

  • The software is great for regular appointments, but gets complicated to manage spaces or areas. There could be done to make it a powerful tool for space/area management.

  • Graphically it isn't the greatest, but other than that no complaints.

  • Pros

  • Easy to use and ideal for bookings I find that all my staff can manage the app easily, and it's pretty simple to see who's doing no what and when

  • Affordable, great integration with Google calendar and the widget option is very nice and easy to embed.

  • Cons

  • Would like to see customisable customer follow up emails and reminders. The current integration with MailChimp is OK but rather convoluted.

  • If there is one feature we could get, it would be an integrated POS. With that said, we currently use Square and it's working fabulously.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos