SuperSaaS vs Timely

SuperSaaS has 258 reviews and a rating of 4.62 / 5 stars vs Timely which has 641 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (258)
4.69 / 5 (641)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 21, 2021
August 9, 2022
Pros/Cons
  • Pros

  • I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.
  • I would highly recommend this to anyone wishing to have a simplified version of scheduling or appointments taken care of on the web using SuperSaaS. So inexpensive too!!! It's truly a win, win.
  • Cons

  • The software works as advertised, but I find the interface a little confusing.
  • Uses find it confusing how to edit the information form after a project is completed. Seeing the icons is difficult for some members.
  • Pros

  • One thing I most like about Timely is that it is focused on just one field which salon. It is precise and intuitive.
  • Ease of use and functionality and a fair price.
  • Cons

  • Plus customer Service is horrible and not friendly. It doesn't always refresh and it is hard to try to troubleshoot problems.
  • I am sad that they still do not have a built in loyalty program, its really the only thing its missing for my needs.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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