Oracle Fusion Cloud ERP vs Suralink

RATING:

4.3

(56)

Oracle Fusion Cloud ERP has 56 reviews and a rating of 4.29 / 5 stars vs Suralink which has 398 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (56)
4.7 (398)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 12, 2024
December 20, 2023
Pros/Cons
  • Pros

  • User friendly, effective controls, cost effective, easy accessible for end users once over Cloud and fast performance.
  • I live how user friendly, simple, and straight forward it is, i also love how you don't have to do to much manual work when it comes to accounts payable.
  • Cons

  • User support has degraded considerably since bought over by Oracle. Support requests take forever, forget about getting any enhancements into the roadmap and scaling performance is a pain.
  • Price charges are more comparitively apps available in markete. Some scenarios are not integrated with other modules.
Read all user reviews
  • Pros

  • I like how user friendly it is and how easy it is for clients to figure out. I can invite client users and they're usually able to figure it out pretty easily.
  • Ease of use for our side and our clients, helps keep things organized, and great project management tool. Absolutely love suralink.
  • Cons

  • I think mostly user error). Is there a cheat sheet out there for clients that have multiple accounts.
  • I sense clients get confused in how to manage notifications and/or by why they're receiving notifications, as sometimes there is a lag.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos