Great customer service, easy to use and to change.

Not being able to use outlook through Firefish , it difficult to keep up on the communication when you can't keep a long thread of emails.

They supported us and did everything they could to accommodate our requirements, we didn't just feel like a number to them.

The customer service team are extremely helpful and very friendly. I would highly recommend Firefish to other companies.

Really good company and good culture. The onboarding was excellent.

FireFish is very easy to use and navigate and at a fantastic price.

Whenever there is an issue the support team respond very quickly and are always happy to get that extra mile in making sure any issues or difficulties are sorted out.

Good training, good service and cost effective. Having a website and crm that can fully integrate.

Fantastic and i would highly recommend. Very easy to use and very efficient.

The integration of candidates and the role is easy to track and the ability to make notes of candidates that are progressing helps keep a detailed account of their application.

Everyone i have spoken to has been helpful, the training has been good and it has been an efficient process for me from sign up, through traning and now whilst using it.

Fantastic overall service. The team are quick to respond, always happy to help and NOTHING is too much trouble.

Massive fan of Firefish and Pivotal have used since 2014. I really like the customisation in the back end, which means we can pinpoint talent for roles accurately and quickly.

Ease of use, social integration, great candidate experience, Firefish team are great to deal with, workflows are simple, great website integration.

I was responsible for helping to choose FF and the process was made very simple, with FF providing excellent support.

The customer service is great, they are quick to respond to issues, happy to help when customising features in the CRM and always open to suggestions.

I am very confident that if i did have any problems (which I don't think I do currently) that they would have them resolved super quickly and with a smile on their face.

Firefish has allowed the whole company (front and back office) to get involved with all aspects of the Recruitment Process. The system is easy to use and has brilliant functionality.

Our overall experience with Firefish has been very positive and I wouldn't hesitate to recommend them.

Forever improving and trying to better themselves. Seriously, Firefish is an excellent piece of kit for our industry.

The other thing here is the money invested that is definitely worth it.

Currently, it doesn't connect with LinkedIn Recruiter which makes candidate management slightly more difficult.

The interface is very easy to use and I'm pleased to say very logical. It allows a seamless flow between access to the files and doesn't have that clunky feel that so may CRM have.

My overall experience with Firefish has been superb. Through effective use of the CRM I stay on top of my business, meaning that I can do what I love most - headhunting fresh talent for my clients.

I like the layout, it is easy to navigate around. Amazing customer service, things get sorted straight away.

Even with tweaking, emails from the system look different from our outlook mails. Some of the templates are quite poor and take quite a bit of tweaking.

Easy to set up and use, excellent value for money, and the online suggestions are brilliant and actually result in things being done.

Its very easy to use, its customisation and the support we have had so far means it is the perfect solution  for our company.

Reviewing candidate CVs used to be a bit of a pain but an update rectified this where you can now simply hover over the candidate and get a CV preview.

The only downside is not being able to customise some terminology for internal use but this is not a major issue.

One of your consultants contact me to know if I am happy and getting on well with the program so it is a Pro that customer service is so good. I am a very happy customer.

The app does take some ram and shows some annoying notifications while gaming. I think you should create a lite app for this purpose.

I like how simple it is to configure and use. It is very effective to track all the activity of my pc.

Software was easy to use and adapt to. I have not integrated it with other apps.

It was amazing experience using this software, very easy process flow, minimum response time and great customer support.

With all the options, it can get a little confusing navigating the web interface.

Product was very easy to install and quickly it reflected the user in Dashboard. Very effective and powerful.

Amazing tools for Real-Time Employee Monitoring. As a supervisor, I could not speak more highly of this tool.

The cons that we initially experienced where due to user error and not the product itself.

ActivTrak is very good at what it does. Really like that only the administrator can uninstall it.

Easy integration, fast installation. Straightforward menus and intuitively is good.

It's very easy to use and provides robust monitoring for not a lot of money. The interface is clean and intuitive, activity was easy to examine.

It has very easy to use interface and track the productive time effectively. It also provides two factor authentication along with Active directory integration which completed the feature list.

Easy to use, simple to administer and feature rich.

The features ActivTrak offers are more than required by any person. It is full of stuff that you can utilize for the best productivity.

Nice and easy interface easy to use for admins. Automated alerts, ability to track Productivity.

Absolutely the worst customer service of my life.

Very easy to set up and navigate through the system.

Unlike most companies who sell you a subscription, there is no notification prior to your subscription coming due.

Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person.

This is a reliable solution and is one of our most important investments yearly.

Ease of use and what the software offers. It is perfect for my remote office.

Easy to use and provides everything we needed for a very good price.

Easy to use, Customer Service is always willing to help, Incredible data, Flexible.

The expercience was extremely great, the software is intuitive and easy to use once familiarized with the interface.

Installation is frustrating and seems outdated.

Since we are a small nonprofit organization, I needed an affordable solution, one that can be administered without an IT department. ActivTrak has been the perfect solution.

I consider my experience as very good, I'm happy to continue working with the product.

Pound Sterling

Accelerating profitable growth requires a recruitment CRM that provides decision-speed data from billing to the boardroom.

Maximising profitability by promoting a CRM-first strategy that increases revenue per recruiter through an enriched and engaged database, admin automation and increased recruiter engagement.

Agency leaders require insight into the effectiveness of activities, channels, and performance in real-time. Providing real-time insights that enable agencies to reduce operational costs.

Firefish is the recruitment CRM that puts data at the heart of your recruitment agency – accelerating profitable growth for the recruitment agencies of tomorrow.

LongDescription

Job Board

Multi-Channel Marketing

Status Tracking

Application Management

Interview Management

Resume Database

Customizable Reports

Activity Tracking

Candidate Tracking

Job Application Management

Reference Checking

Applicant Tracking

Recruiting Firms

Pipeline Management

Social Recruiting

Customer Database

Resume Storage

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Full Text Search

Data Import/Export

Email Templates

Self Service Portal

Contact Management

Configurable Workflow

Lead Management

Email Marketing

Mobile Access

Compliance Management

Recruitment Management

Candidate Profiles

Data Connectors

KPI Monitoring

Social Media Integration

Job Posting

Workflow Management

Email Management

Careers Page

Candidate Management

Job Requisition

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Resume Parsing

Reminders

Resume Search

Customizable Templates

Calendar Sync

Real Time Reporting

Customizable Branding

Compliance Tracking

Reporting/Analytics

Contact Database

Single Page View

Customizable Forms

Job Tracking

Boolean Search

Interview Scheduling

Tagging

Third-Party Integrations

Onboarding

Task Management

For Recruiting Agencies

Interaction Tracking

Commenting/Notes

Talent Acquisition

Background Screening

Billing & Invoicing

Search/Filter

Forecasting

Lead Capture

Document Storage

Sales Pipeline Management

Calendar/Reminder System

Sales Trend Analysis

Sales Reports

Territory Management

Marketing Automation

Segmentation

Drag & Drop

Campaign Management

Sales Forecasting

Real-Time Analytics

Website Analytics

Data Synchronization

Charting

Ad hoc Reporting

Functions/Calculations

Private Dashboards

Dashboard Creation

Real Time Data

Performance Metrics

Scorecards

Starting from £58 per user/month when billed annually, or £65 per user/month when billed monthly.  Full pricing information is available on our website.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Firefish

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. 

Additionally, with data sourced from more than 9,000 customers and over 550,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work.

Employee Management

Meeting Management

Time Tracking

Performance Management

Email Alerts

Progress Tracking

Real-Time Monitoring

Database Creation

Publishing/Sharing

SSL Security

Single Sign On

Project Management

Scheduled/Automated Reports

Employee Email Monitoring

Productivity Analysis

Scheduling

Remote Monitoring & Management

Self Service Data Preparation

Employee Time Tracking

Real-Time Data

Historical Reporting

Idle Time Monitoring

Free $0 user/month
Essentials - $10 user/month billed annually
Professional - $19 user/month billed annually
Enterprise - Contact for details

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