About Google Analytics

Google Analytics is a cloud-based solution designed to help small to midsize businesses track and evaluate website traffic and improve the performance of marketing, content and product sales. Features include remote data access, campaign segmentation, predictive analysis, data visualization, push notifications and reporting.

The application enables marketers to gain insights about the latest trends or sales opportunities and enhance conversion possibilities through Smart Goals, Smart Lists and Session Quality data. Advertisers can use Google Analytics to monitor a buyer’s journey and determine the reason for checkout abandonment. It also includes diagnostic tools which help users receive alerts for missed tracking codes on pages, configuration anomalies...


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Supported Operating System(s):

Web browser (OS agnostic)

5,285 Reviews of Google Analytics

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(3,849)

3,849

4 stars

(1,269)

1,269

3 stars

(154)

154

2 stars

(11)

11

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 5285 results

June 2020

Prithviraj from Universal Steel Information Technology India Pvt. Ltd.

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Best Tool To Interpret the Development of Your Website/App

I am using Google Analytics to track the performance of many of our clients. 1- Google analytics, overall is easy to use tool 2- Best thing about Google analytics is its's free Problems I can solve using Google Analytics 1- I can easily track which page of my client's website is not performing 2- Easy to track traffic, know which pages and content is getting more viewed and further I can improve this pages and content for better conversions 3- Easy to track individual product performance for e-commerce store site 4- Easy to track which page has technical issue by analyzing sales funnel 5- Helps improving landing pages by analyzing the page performance based on traffic, session duration and conversion rate. Benefits of Google Analytics: 1- I can improve my website's performance by analyzing each and every page performance and upgrading it for conversion. 2- I can easily compare product's performance for e-commerce site and give reports to client about every product sales. 3- I can easily improve my app's performance ans user interface by knowing every screen's performance

Pros

1- Ready Reports Generation 2- Real-time analysis of a website 3- Analysis of variety of site

Cons

1- Few complications in combining dimensions and metrics 2- Few methods are tricky for setting up filters and segmentations

Reasons for Choosing Google Analytics

I chose Google Analytics over alternative products because it is free and highly efficient tool compare to all free tools out there.

July 2020

Sarah from Studio Flight

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2020

Google Analytics for Rich Web Insights

Our advertising agency does custom website builds for our clients so it's imperative that we accurately track acquisitions, referrals and user interactions on a daily basis to improve our advertising campaigns. We analyze time on site, page views, sessions, and bounce rate and the analytics help us improve our overall website UX and UI. The rich analytics provided from Google (especially integrations with Google Tag Manager) enable us to make intelligent improvements to the website to increase conversions.

Pros

Google Analytics is one of the most powerful tools available and it's free. It's very simple to deploy as long as you have backend access to a website. I use Google Analytics on a daily basis to track website analytics, behavior flow, conversion, and goal tracking, and build custom marketing funnels. Google Data Studio is an excellent way to directly pull data from the tool and make a completely customized dashboard with the top metrics that you analyze on a consistent daily basis. The user management and ability to set permissions adds an extra layer of security and the integration with Google Ads and YouTube properties is seamless and makes real-time reporting very dynamic. What we can measure, we can ultimately improve.

Cons

Google Analytics sometimes reports Facebook analytics differently from the backend of Facebook Ads Manager. However, Google is getting a lot better with tracking user performance, not just cookies (especially for cross-device interactions). The courses for the Google Analytics certification and somewhat bulky - I wish there was a better way to track your coursework and more online video tutorial similar to how Facebook Blueprint has organized their free online courses. Google Analytics can seem very daunting to beginners but there are a lot of great resources available from Google for education and tutorials.

Reasons for Choosing Google Analytics

Google Analytics is free and the richest insights and metrics of any tool available. We love using the Google Data Studio (for free) to create custom reports that are easily digestible for our clients.

December 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

December 2020

Un estandar en la industria que -quizás- no necesitas

Es una herramienta poderosa, y además al ser un estandar de facto está tiene integraciones en otras herramientas como Slack ó Google Data Studio. Eso ahorra muchas horas de desarrollo.

Pros

Permite conocer a tu audiencia al dedillo: país de la visita, duración de sesión, navegador usado, páginas más visitadas...

Cons

Usa cookies para trackeo de usuarios, así que al usarlo tienes que poner un aviso de cookies en tu web. En muchas webs que gestiono no merece la pena molestar al usuario para eso.

Reasons for Choosing Google Analytics

Es gratis, fácil de instalar y no hay que gestionar un servidor extra

February 2020

Jamie from dDaniel Advertising

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

February 2020

Maybe I'm Stupid

With someone with the proper skills to utilize Google Analytics--or even someone with the time to devote to learning all of the tricks of the Google Trade--this product can be the difference between sinking with a failing campaign, wasting a lot of your clients' money in the process, and being able to quickly and efficiently tailor digital advertising efforts to maximize returns.

Pros

If you know what you are looking for--and how to find it again after Google makes approximately 300 changes and updates--Google Analytics can be exceptionally useful. In our business, it is extremely important to not only know that a given media product is working for the client, but also to be able to PROVE the success (or failure) of a product to the client. Our clients--the business owners and their staff--want to be sure that they are spending their money on advertising products that work. It is very easy to claim that, yes, this product is working for you, but it is another matter entirely to be SURE and to be able to prove that success. Google Analytics allows us to track digital interactions with the customer's website. Typically, our clients have no idea if their websites are seeing increases in customer traffic following advertising campaigns (such as television and radio), or if the digital ads placed are doing exactly what they should be doing.

Cons

While the concept behind Google Analytics is great, the actual execution leaves much to be desired, at least for me. Maybe I'm completely stupid (a fair assessment) or too Gen X and not Millennial enough to find Google Analytics easy to use. It surely doesn't help that it seems that the user dashboard/interface changes every time I use it. Knowing how to navigate through the various levels and sections of the monstrosity that is Google Analytics to find exactly what metrics are needed in any given situation is an artform--and I feel like I've only just mastered stick figures and maybe a smidge of finger-painting. In short, I'm not an artist.

September 2020

Joseph from Havas Media

Verified Reviewer

Company Size: 10,000+ employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

Google Analytics, Standard for Inbound Site Metrics

We like it. Google Analytics is easy to use, up to date, and transparent. We are able to quickly review data and make actions upon it to make the site experience better for users along with generate sales.

Pros

We primarily use Google Analytics to track website activity such as sessions, page visits, time spent, and the bounce rate of our client’s website. We also use it to track online advertising campaign measurement based on the inbound traffic. It was relatively easy to set up overall, and did not take time.

Cons

It is mostly direct site traffic and does not really measure attribution that well when it comes to sales. A lot of it is last click, we prefer a multi-touch model.

Reasons for Choosing Google Analytics

It is integrated with our clients site and tech stacks. We have active search, social, and display campaigns.