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Google Analytics 360 vs Hexomatic

Google Analytics 360 vs Hexomatic

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Overall Rating
4.7 (8084)
4.7 (42)
Ease-of-Use
4.2 / 5
4.4 / 5
Value for Money
4.7 / 5
4.7 / 5
Customer Support
4.2 / 5
4.8 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
August 26, 2024
March 28, 2024
Pros/Cons
  • Pros

  • The breadth and depth of reporting offered by Google Analytics are excellent and it's also great that it is free to use and offers a robust knowledge base and community.
  • Overall we've been really happy. Considering that it's free, and integrates with everything, and lets a non-technical founder like myself get something up and running quickly, it's amazing.
  • I liked that it made it easy for me to track what kind of traffic I was getting at my website. Their breakdown of accessed location was very helpful.
  • Cons

  • I followed a detailed step-by-step tutorial to set up Google Analytics. But even after repeating the whole process to exclude any possible mistakes, it is not working for me.
  • The major downside for me is the lack of user support. It's difficult to get an answer (or atleast a quick answer) to issues with Analytics which can be frustrating.
  • It has a pretty bad UI/UX. Its feels horrible to navigate and is a chore to implement it, we need a specialist only to set it up so everyone can get the data.
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  • Pros

  • Hexomatic is a really great tool that helps me generate leads for my business, its like having an assistant working 24/7 helping me to achieve my goals faster than ever before.
  • Top down leadership shows in this company. The CO is very engaged in customer service on Facebook and helps customers if needed and this style shows why the company is great and its valued.
  • Support when help is needed is great. I appreciate the work that is going in to making this a terrific app.
  • Cons

  • Unfortunately, very extensive scraping jobs occasionally stop in the middle of the run and also get stuck at the corresponding point when restarted.
  • The modification/editing of the HTML code can be confusing and time-consuming at times.
  • I get little confused about how things should be put together.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos