And setting up things might be a bit tricky if you’re a newcomer in the world of analytics/JavaScript.

The pricing model (MTUs) when you have a lot of anonymous users can be a problem.

Setting new events is easy and the software is very intuitive. The real-time debugger view is super helpful during software development.

Certain resolutions to bad data were a challenge to make work.

Great, it helps a lot in collecting customer's information.

The ability to insert third-party snippets on our site through Segment. The pricing structure of charging by usage rather than by seat, making it easy to increase adoption across the org.

It's great if you want to track very basic behaviors like button clicks or form submissions.

Segment is a great CDP that helps you collect, clean, and control your customer data.

Segment is great - great support & documentation. It's very reliable, covering all your third-party integrations.

The ability to easily connect disparate sources of customer data. The ease of adding sources and destinations with or without native integration with Segment.

I can't extract the list of events in order to review them offline (in order to manage which to keep and which to disable).

Good experience overall. A great out of the box and flexible solution.

Not all connections are intuitive and the UI makes it hard to find payload information and logs.

It provides full detailed documentation and a few ready SDK that helps a lot of dev to quickly implement this tool inside the platform.

Overall experience has been quite frustrating so far. Hopefully this will change as it looks like this tool has great capabilities.

Segment is a wonderful tool for us due to its intuitive interface, extensive documentation, and ability to debug events.

Easy to setup, great customer support, excellent choice of services, simply amazing.

Custom integration or customization is really hard to do, third parties implementation sometimes lack some essential feature that would become a hard blocker during the integration.

Thus far, I've been able to get the exact data I need, and for that I am grateful to have Segment.

This saves us a ton in developer costs in time, and makes it very easy to vet new tools for our analytics and marketing stacks.

Also the Segment interface is well designed and easy to navigate. The settings for your Destinations are all clear and laid out, so you can make changes effortlessly.

Ease of use and great software for marketing analytics.

Easy to use and has great customer service and support.

Segment has some of the strongest and most useful lists of integrations for any SaaS product.

Somethimes it is hard to debug or know what is happening if something goes wrong.

The great debugger web-based tool. The tool to create audiences to group users by some properties or events.

Hundreds of integrations (and, with the recent Zapier integration, millions of possible combinations). Easy to understand pricing.

I love the simplicity and functionality of Segment.

3rd party integration is very good , ease of use and whole ecosystem.

Ease of use is the stand out pro. Reliable, fast, and error free.

I love the dashboard and ease with which I can create cards.

Very easy to setup multiple views targeting specific data that can be shared with others. Super helpful having snapshots that can be customized on dashboards.

Ease of set up including the integrations, and the metric build itself.

We solved many of the problems that arose from a lack of real-time, cross-channel reporting tool.

The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams.

The customer service was also top notch. Their support staff was very responsive and helped out above and beyond their commitment.

It is so easy to customize the metrics and I like the fact I can specify which users have access to which dashboards, and what their permission levels can be.

We have enjoyed some time with Grow's technical team to answer some questions we had on implementing some widgets. All of these things has made us confident in the product that we have chosen to use.

He then offered me an 85% increase in price and a two-year contract term to “lock it in.”  The reason for the price increase. To satisfy their investors.

It's helpful to summarize and edit the data to help people visualize the information.

I love that it gives a general overview of the data relevant to our work. It's user friendly, easy to read and the data viz is captivating and detailed.

I love the value that Grow provides. Visibility at an affordable price is what is so attractive about Grow.

Strong customer service, especially valued in the beginning when you're learning the system.

The dashboard filters are limited. The dashboards are also not as customizable as Data Studio.

We realised the average sale of our photographers was not what we thought it was and that there was a big range for improvement.

I love that it visualizes and reports in a way that Salesforce simply can't (and I tried for a long time to get Salesforce to report like this).

Get ready for a significant - more than 100% - price increase.

I am able to track data in real time and I am obsessed with numbers, I love that it updates and integrates with the databases I use.

Metric dashboards look great. Integration and linking with a variety of data sources, very robust.

They have a great customer support team that helps you with set up, and once you learn it, it becomes pretty intuitive.

It has been great for the company that I work for. Having dynamic, up to date metrics front and center has created excellent motivation.

This may already exist and I am unaware of it.

Grow really helps to grow. The price is great for the results we get, customer service is good.

Also need to mention customer support is super helpful. Having access to a BI engineer has saved me on multiple occasions.

Ease of use and on boarding support. Ability to create the dashboard to how you/your Sr Team likes to see the information.

Their after-sales support is horrible. I have to make regular follow ups just to get a response from their sales team.

I like how easy it is to customize and utilize, very efficient, clean and is impressive to present.

Grow is easy to get started with and is quite powerful with an intuitive, easy to use interface.

If you know a little SQL this software can work great. For the major connection pieces we needed the software worked great.

Unfortuntely, I have subscribed to 100 dashboards and paid for all 100 dashboards for an entire year and now feel stuck and helpless.

Needless to say, we’re no longer working with Grow.

I love how it's so easy to see how your firm is doing visually and that helps you to make good decisions with what direction you should go.

It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear.

It is very easy to integrate and there are plenty of integration opportunities. Once the data is in Grow you can manipulate it to reveal the key opportunities to grow your business.

US Dollar

Segment is a customer data management platform that can collect and control customer data from mobile and web apps to provide a comprehensive data toolkit for marketing, product, and engineering teams. With Segment, teams can easily view customer behavioral data across multiple channels and standardize data points using a shared data dictionary. With over 300 pre-built integrations, Segment can integrate with multiple systems to connect and unify customer data for product analytics, A/B testing, marketing, and more. 

LongDescription

Engagement Tracking

Personalization

Website Personalization

Master Data Management

Experience Management

Customer Segmentation

GDPR Compliance

Projections

Customer Database

Recommendations

Account Based Marketing

Data Capture and Transfer

Data Import/Export

Campaign Segmentation

Information Governance

Data Quality Control

Data Security

Multi-Domain

Data Connectors

Data Discovery

Behavioral Targeting

Data Integration

Contextual Targeting

Process Management

Data Governance

Match & Merge

Campaign Personalization

Data Profiling

Reporting/Analytics

Customer Profiles

Data Masking

Relationship Mapping

Target Account Identification

Data Migration

Data Analysis Tools

Forecasting

Website Analytics

ETL - Extract Transfer Load

Multi-Channel Data Collection

Click Tracking

Campaign Management

In-Database Processing

Data Subject Requests (DSR/DSAR)

Security Breach Monitoring

Consent Management

Sensitive Data Identification

PIA/DPIA

Identity Verification

Data Mapping

Compliance Management

Campaign Tracking

Performance Metrics

Free Plan: 
Includes 1,000 visitors/mo
2 Sources
300+ Integrations

Team Plan:
Starts at $120/mo 
10,000 visitors/mo
Unlimited Sources
300+ Integrations
Includes 1 Data Warehouse destination

Business Plan:
Customer Pricing
Custom Volume
Single View of the Customer
Data Governance
Advanced Roles & permissions
Historical replay

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Segment

Documentation

Grow is a cloud-based, business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities.


Grow pulls business data from a variety of sources and merges it into one single platform. It supports connection with Salesforce, Dropbox, Google Analytics, Twitter, MySQL, among hundreds of other sources, including databases and spreadsheets. It supports blending, mashing, cleaning, filtering and comparing of data sets from single or multiple sources.


Grow brings real-time data into the dashboard, allowing users to view trends as they occur and share information with their team. The built-in data editor allows users to create customized metrics for their business needs. Users can also access the dashboard on their iOS or Android mobile devices and monitor performance metrics on-the-go. Reporting can be automated via emailed PDF reports or URLs to live dashboards.


All Grow accounts include unlimited users, as well as personalized implementation and support.


Segment vs Grow

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Product Demo & Screenshots

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