Ratings & Reviews

Overall Rating

4.54 / 5 (152)

4.49 / 5 (253)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

November 27, 2019

August 4, 2020

Pros/Cons

  • Pros

  • It's super easy to use and extremely functional. Whenever we need assistance with something, the support team is super helpful and fast.

  • The software is fairly easy to use, and customer support is happy to help if something is unclear. The setup is very straightforward.

  • Cons

  • have been using this for a while haven't had a any flaws yet but at times it slows. Aside that this is a fanastic support system and will recommend to any one to try it.

  • We have had some problems since the upgrade to version 10. However their tech support have been helpful getting the issues resolved.

  • Pros

  • It is easy to use, easy to set up, and once set up seems to be great capturing a lot of details.

  • It's easy to use and has helped us keep up with anything that goes wrong much faster than if we weren't using it.

  • Cons

  • I love the free plan, but the next plan they offer is $30/mo. I wish there were more side-project-friendly pricing options. $30/mo for a project I host for free and is open source is a bit much.

  • Sometimes I feel something is going wrong with errors count but in general my experience is more than positive

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots