If the check-in screen is not selected and a member scans in, it can be a problem. If you do not have at least 2 computers at your front desk, a lot of members will not get checked in.

I like the schedule feature, I like that I can see what is going on in the entire facility at all times. That is a very nice feature.

It is not very intuitive for customers to use (especially new customers) I constantly receive calls and emails complaining about how new customers are unable to register for training.

An excellent way to go about managing our small gym. Love the ability to manage trainer's schedule.

User Friendly, good payment tracking system, good scheduling system. Customer Support is excellent.

Now it saves my old password and never keeps the new one. My co-worker has the same problem.

Ezfacility is the life blood of my sports business, just as important as capital itself, we do everything through Ezfacility. We use it daily and its just awesome to be honest.

The ease of having groups and sub groups. The reports are awesome too and breakdown every penny coming in.

And the cost is affordable which is  a huge consideration for our organization where funds are ever diminishing.

I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly.

Reporting is great, a wonderful off the shelf product that can be used by different businesses. The online eCommerce is simple and great to use.

I never had any problems using it in the past for work.

Their staff is very quick to answer your questions with well-trained and courteous support staff. The software was easy to integrate with online credit clearing and is very easy to manage.

We have recently implemented the EZFacility Club Management software for our College fitness center. I'm very happy to say that sales and technical support and training were outstanding.

The software is very user friendly and the support is awesome. I learned in about a week.

I am very happy with EZfacility. Great customer service and extremely fair.

EZ's intuitive learning relationship with the user is fantastic.

Customer service and frequent updates to the software show that they do care about their customers and are continually trying to improve their product. It's easy to use once you've gotten used to it.

My customers ALL complained how hard it was to try to schedule or sign up for cages so I stopped using it on my website.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

EZFacility is a cloud-based sports and fitness management solution that helps users track payments and automate scheduling. EZFacility caters to small to midsize clubs and multi-chain fitness centers. Key features include trainer and membership management, equipment tracking, fitness assessment, payment processing, and commission tracking.

The solution enables businesses to create periodic schedules for their trainers and instructors, define commission and pay rates for each trainer and provide individual logins to trainers. With its alert and reminder feature, both trainers and attendees get automated email and text reminders about upcoming sessions.

Billing and Service module allows users to generate trainers' payroll, process gym fees, print receipts and invoices, and more. Gym members are able to view class schedules, make bookings, and pay membership fees through a self-service portal.


EZFacility also offers mobile apps for Android and iOS devices, which members can use to book classes and track their workout progress in real-time. For technical help, users can submit support inquiries online or connect with the support team on the phone.



LongDescription

Member Accounts

Employee Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Application Management

Mobile Alerts

Customizable Reports

Dues Management

Access Controls/Permissions

SMS Messaging

Contract/License Management

Task Scheduling

Secure Login

Credit Card Processing

Invoice Management

Transaction History

Attendance Management

Attendance Tracking

Event Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

In-Game Analytics

Calendar Management

Activity Management

Member Database

Assignment Management

eCommerce Management

Scheduling

Data Import/Export

Assessment Management

Multi-Location

Self Service Portal

Contact Management

Self Check-in/Check-out

Facility Management

Certification Tracking

Rental Management

Booking Management

Email Marketing

Mobile Access

Online Payments

Membership Renewals

Membership Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Email Reminders

ACH Payment Processing

Email Management

Online Booking

Reporting & Statistics

Client Profiles

Reminders

League/Team Management

Class Management

Volunteer Management

Automated Scheduling

Event Management

Visitor Management

Mobile App

Team Management

Billing & Invoicing

Website Management

Discount Management

Customizable Branding

Member Types

Member Communication

Facility Scheduling

Contact Database

Equipment Tracking

Customizable Forms

Appointment Management

Client Management

Staff Management

Instructor Management

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Fitness Assessments

Document Management

Member Portal

Inventory Management

Check-in/Check-out

Member Directory

For Yoga/Pilates Studios

Fitness Plan

Website Integration

Customizable Templates

For Gyms

Web browser (OS agnostic)

Please contact EZFacility for pricing information.

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

EZFacility

In Person

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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