In my search for a CMMS solution I had three things in mind. Full functionality and scalability at an affordable price.

Search capabilities are great. The new technician module is great for out in the field work.

While you can customize access and restrict window entries by user groups you must navigate in and out of  Production set-up and Security set up.

I think Tabware is a great CMMS and works good at having a lot of solutions in one package.

A one on one consulation on how the system works, sometimes i have found the user is frustrated as the user has not had the proper coaching.

Inside help are always very helpful and have a great working knowledge of the product.

Ease of use for requesters and mechanics to ensure adoption. TabWare met all of these, along with providing all of the help I needed during my decision to purchase, training, and implementation.

The program works, it just needs better support.

The flexibility of the software is nice. The company is great to work with, very helpful every time I have a need that needs met.

Works well, but customer service is the worst. And probably from overseas.

Ability to track equipment history and able to do inspections.

The vendor was and is very accommodating, however, person to person meetings were sometimes difficult to nail down.

Customer support is all web based and if THEY call you back, they have broken English. I have yet to talk to an american.

If you can't get these people to adopt and use the work order system all of the hard work invested into the other modules will be wasted.

TabWare provides all the functionality our maintenance organization requires to improve efficiency and effectiveness. The newer modules are all mobile-friendly, so that has been great for us.

The vendor provides a great, professional support team that respond to my software questions and continued product support.

Administrators have to click endless fields and drop down menus to accomplish the simplest of tasks; technicians have to click and fumble to switch between PM’s, routine and emergency work orders.

Tabware has all the functions needed for a great CMMS. Tabware customer support is superior to all others.

Our entire organization has struggled with the layout, over all concept and lack of intuitiveness.

M working on cancelling our account but the customer service is what ruining my relationship with FIXX.

There are two items of frustration. Creating reports in Fiix is a giant pain.

Overall, my experience has been very good. Customer service is quite good and they really do work to make the customer happy.

Helps to manage assets and schedules quite well. Tracking is simple  to use and nice and functional.

Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless.

I am impressed with the user friendliness of the software and the ability of it to cover a range of needs.

We use only a small portion of the software's capabilities. Does an excellent job for the cost.

An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.

I liked how easy it was to create items within this system. This will be a great system for a new business, existing business or in our case, a rapidly expanding business.

They have also refused to refund monies we paid for training despite acknowledging that the training has not been done - which is just theft.

Great communication with the Fiix team when issues are identified, great training videos that show all steps within Fiix and that can easily be viewed throughout any and all functions.

It is quite user friendly for a powerful tool which has been great when building out the Facility and officially implementing Fiix.

The software lays out the asset structure in an easy to use way. Keeps a great history on all work orders and changes made to assets.

Could be more integration between requester and manager. Some communication is lost after the work order is assigned.

Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good.

We have had a great experience with Fiix and have seen an increase in up time and an increase in our preventative maintenance completion.

I love the cross-integration between my field technicians, accounting, and warehousing.

When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment.

Ease of use, Customer service, reports, etc. In fact the CMMS is really simple and efficient.

Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly.

Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours.

I have enjoyed working with the reps at Fixx. Any time I have had questions either with technical support or licensing, they have been professional and courteous in answering.

US Dollar

Aptean EAM, a CMMS / EAM solution, helps customers in industrial manufacturing, food and beverage, and process manufacturing maintain critical assets that are crucial to production uptime by avoiding costly and catastrophic equipment failures. Aptean EAM was designed by maintenance professionals with extensive maintenance and inventory experience in asset intensive industries where asset reliability is essential. It uniquely combines deep functionality with configurability, ease-of-use and advanced technology.



LongDescription

Equipment Management

Preventive Maintenance

Asset Lifecycle Management

Asset Planning

Predictive Maintenance

Email/Help Desk

Phone Support

11-50

51-200

201-500

501-1000

Aptean EAM

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.


The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations, and more.


Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.



Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Mobile Alerts

Asset Accounting

Customizable Reports

Document Storage

Activity Tracking

Task Scheduling

Repair Tracking

Electronic Signature

Scheduled/Automated Reports

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Barcode Recognition

Scheduling

Data Import/Export

Downtime Tracking

Multi-Location

Facility Management

Audit Trail

Technician Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Vendor Management

Maintenance Management

Benchmarking

Role-Based Permissions

Real Time Notifications

Service History

AI/Machine Learning

Workflow Management

Real Time Updates

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Asset Categorization

QR Codes

Automated Scheduling

Work Order Management

Job Scheduling

Accounting Integration

Root Cause Analysis

Real Time Reporting

For Mechanical Equipment

To-Do List

Inventory Control

Reporting/Analytics

Monitoring

Equipment Tracking

Incident Management

Job Tracking

Warranty Tracking

Quotes/Estimates

Drag & Drop

Purchasing & Receiving

Third Party Integrations

Location Tracking

Maintenance Scheduling

Task Management

Inventory Management

Check-in/Check-out

Search/Filter

Calibration Management

Vehicle Information

Facility Asset Management

Real Time Monitoring

For Airlines

Digital Signature

KPI Monitoring

Audit Management

Single Sign On

Real Time Analytics

Manufacturing Inventory Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Basic: $45 per user, per month.
Professional: $75 per user, per month.
Enterprise: Custom pricing.


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