Runa vs DataCandy

RATING:

4.8

(29)

Runa has 29 reviews and a rating of 4.76 / 5 stars vs DataCandy which has 46 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (29)
4.3 (46)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 23, 2023
December 6, 2023
Pros/Cons
  • Pros

  • We were able to implement Runa on our rewards SaaS platform very easily. We already had swag, and Amazon Business as reward options, but adding E-gift cards as seamlessly as we did was critical.
  • The platform was easy to integrate with and the team we have worked with have always been excellent. Our usage has grown over time and the systems has scaled well with us and remained very reliable.
  • Cons

  • What I think is missing is the fact that Amazon is not available in some European countries.
  • Customer information being missing from reporting pulled from the portal.
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  • Pros

  • The gift cards are easy to integrate into our system.
  • The cloud-based software is easy to use from both an administration side and for the end user. The integration was seamless and fast with our POS system.
  • Cons

  • Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up.
  • I find the print out at the end of the day og all transactions are printed very small hard to read.
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Pricing Range
$
$
$
$
$
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$
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos