Ease of use from both sending and receiving. Easy to save files once received.

Neither myself or any of our reps had any dislikes about the software.

I've supported other faxing solutions that were not as intuitive as the Biscom product, so I appreciate how easy it is to use Faxcom.

Lack of communication regarding available software upgrades.

We have had a great experience. System is easy to use and customer support has always been available when needed.

A Great All-Around Product with Excellent Support.

Flexible integration options. Can send faxes via a printer driver or email attachment.

Faxcom is a great faxing solution and support is top notch.

The best thing is probably the support. They are responsive and thorough.

If I was forced to pick a con its that we have to pay for it.

I've been maintaining faxcom now for over 3 years and it's ran non-stop with little trouble.

Easy integration to EMR and simple to configure.

It was easy to coordinate the installation of this software and setting it up for use. The customer support was great.

Great Product, not only a cost savings, but an environmental savings as well.

There are lots of good features and a good value.

Really I need to put something I like. I like that the interface looks like it is from 1970.

End user facing client is easy enough to use, integration with Epic is a plus albeit difficult to set up/support without contacting Biscom.

Love this product, recommend it every chance I get.

Design and layout of software folder structure is confusing and unintuitive.

Does not support protocols it claims too, does not work with SIP trunk, Support is unhelpful, constantly drops or loses faxes.

Faxcom has been an integral part of our day to day faxing solution. We have integrated it with Interbit Data's Net Delivery product to auto fax out of our EMR.

We like the fact that we can use FaxCom without it needing additional plugins to work with outlook. Easy to use, works perfect.

They can be counted on to pick up the phone right away if there are any issues. Great customer service, a great product, and a cost savings What else could you ask for.

Most fantastic free or inexpensive fax on the internet services.

Inability to cancel and having to dispute with credit card company.

It is cheaper compared to other providers, the ease of use and its design is very intuitive and easy to use. We personally take care of it a lot when it is necessary to solve a problem or unforeseen.

I could fax documents uploaded in my Google Drive easily thanks to ifax. The application is user friendly with easy functionality.

I recommend you to download and use because it is really convenient. I have tried some fax applications.

I did not see where there was a problem that needed to be addresses.

IFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.

Poor, very poor, either their company is a mess or they are there to ask you to upgrade but not provide the service you paid for.

Ease of use and being able to integrate my email with it.

I'm really happy with the simplicity and functionality.

I was then charged 99$ and customer service told me to talk to paypall and paypall couldn't refund me.

I connected the app to dropbox. I think that the notifications that tell me when my fax is delivered are great.

If there is any issue or question whatsoever, you can guarantee it will not be addressed. I'm so saddened by the lack of responsiveness and lack of helpfulness.

The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.

Not able to attach a file, fax not received, no refund, cancellation blocked.

I tried to cancel during the free trial period but they still charged me at the end of the week. I contacted them twice, and I only get robo-responses.

IFax advertises a one-week free trial to sample their product AND IF SATISFIED, a MONTHLY auto renewal.

It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent.

It's just been a terrible experience overall and I regret ever clicking on this site to send faxes. They're extremely difficult to work with.

The plans seem to be reasonably priced compared to other fax services. Way better than going to the mailbox store down the street.

I enjoyed how easy it was to get started with IFAX and how easy it is to use.

I will recommend this to anyone who wants to fax online.

What  I like the most in this software : easy to use.

This site is perfect for someone who needs to send an occasional fax, but doesn't want a subscription. I'm very happy I stumbled across iFax.

Security is of the utmost importance for me. Easy to use and very reliable.

This was a horrible experience and I will never recommend this to others.

It is important for me to have a software with HIPPA compliance. It is worth to pay money to be compliant.

I liked the simplicity and ease of setup and use of the software. I'm not very tech savvy, but this was easy.

My team and I always get great support from the team whenever an issue needs to be dealt with.

Great for faxes direct from a PC or scan and send.

I tried sending an email to cancel but they have no record of it even when I showed screenshots from my outbox.

This was a complete scam. I sent my fax and I never received confirmation that the receiver got it.

The ease of setup and the ability to send fax's directly from my computer without having a dedicated phone line.

US Dollar

FAXCOM is an on-premise and cloud-based fax server software designed to help businesses send and receive faxes on a centralized platform. Professionals can receive faxes using Simple Mail Transfer Protocol (SMTP) and distribute documents in PDF format. 

FAXCOM provides an inbox, which allows organizations to view and access transmission details such as senders’ address, received date, number of pages, and delivery status. Managers can encrypt confidential information and configure access permissions to prevent the exploitation of sensitive data. Additionally, it lets users broadcast faxes to multiple recipients and ensure compliance with HIPAA, SOX and FERPA regulations. 

FAXCOM enables businesses to integrate the platform with various third-party email applications, such as Microsoft Outlook, Gmail, Office 365 and more. Pricing is available on request and support is extended via phone, email and other online measures.


LongDescription

Automated Routing

FoIP

Email to Fax

Whitelisting/Blacklisting

Fax to Email

Delivery Tracking

Archiving & Retention

File Management

User Management

Status Tracking

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Active Directory Integration

File Transfer

Self Service Portal

Audit Trail

Role-Based Permissions

Alerts/Notifications

Reporting & Statistics

Fax Management

Third-Party Integrations

Multiple User Accounts

Workflow Management

Phone Number Extraction

Metadata Management

Reporting/Analytics

Data Mapping

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

501-1000

1000+

Biscom Digital Fax

In Person

Live Online

Webinars

Documentation

iFax is a cloud-based solution that serves businesses of all sizes across all industries. It uses an online faxing service that is HIPAA compliant and uses military-grade and end-to-end encryption. 

The application lets users send and receive faxes from any device. Professionals can use the existing fax machine and do not require a second phone line or an expensive fax server. iFax is compatible with all major fax machines, including Panasonic KX-MB2000, Brother FAX-2840, Sharp UX-M80B, Canon IR2520, Ricoh Aficio MP 4022, SP 2013 and more. 

iFax also works with all major smartphones such as iPhone, Android, and BlackBerry devices, tablets including iPad or Nexus tablets, laptops, webcams, and other devices that support sending emails without a PC. It also offers various other features such as cover pages, carbon copy (cc's), blind copy (bcc's) support, and bandwidth optimization to improve the user experience when sending a large number of pages at once.


Document Templates

Digital Signature

SSL Security

Electronic Signature

Communication Management

Collaboration Tools

Compliance Management

Electronic Faxes

Text Editing

Secure Data Storage

Document Storage

Full Text Search

Contact Management

Encryption

Email Management

Caller ID

Multiple Format Support

Contact Database

Monitoring

Get a free trial with any purchase or try the freemium version with no credit card needed.

Biscom Digital Fax vs iFax

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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