Robust, user friendly everything on your finger tip software is so simple. Touchscreen app working on Apple devices is simply amazing and fast.

I have been using HotelKey PMS for over 2 years now and I can't tell you how happy I am. The system is super easy to learn and use.

HotelKey is the best known software from all others PMS systems used. It’s secured safe fast and easy.

User friendly and super quick to check in the guest.

Ll have to admit, in the beginning I was a bit skeptical because we could not get the basics started for the app.

Worst decision to buy this app. Credit card machines Loses connectivity every other day and it takes them 48 hours to fix it.

It is grate and Thanks for every time its helpful.

If there is no or slow internet connection is slows down and it might take some time to connect.

Signpad integration is not good & also sometimes due to franchise regulation, its quite a bit restricted.

Very ideal for a limited service/budget property, ipad made training very easy.

Once you experience this software you will find other softwares as more disorganized and abundant with steps to guidelines and features.

Easy to use and when we need help customer service is good.

Benefits for daily occupancy  reports, Do not rent least(very important) overall many other reports i use to transact my business. Great investment by all means.

I don't like that when you bring up a date for arrivals or departures, it shows dates for before and after the date.

The back end team of hotelkey is really awesome they will go above and beyond to satisfy your need and resolve any issue you are facing at property level.

The customer support team  are there 24/7. Customer care very important and they are very good at it.

The app crashing or failing to launch. Nothing else to complain about.

Customer service are always quick and super helpful. I highly recommend HotelKey PMS for any size hotel/motel.

The biggest benefit is that it is easy to use and understand and that I can train my staff how to use it in a very short amount of time, it's just plain efficient and that saves me money.

The strength of HotelKey is the grass root understanding of business needs of end user; and it’s been solidify by the excellent TEAM.

Awesome to use and very in sink with today’s technology.

I also love the mobile apps and the mobility if the iPads as well. Seriously the best system.

HotelKey PMS is  by far with the best user interface among the PMS alternatives I have used so far.

I like the hotelkey because when I'm call and when I need the help they will always help me.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

HotelKey PMS is a cloud-based property management solution that enables businesses in the hospitality industry to streamline processes related to point-of-sale, housekeeping, maintenance, inventory and more. Professionals can utilize the platform to manage front-desk operations including ID/passport scanning, customer registration and process payments.


HotelKey PMS allows enterprises to manage rate plans, compare budgets, maintain cash registers and track orders/tables in real-time. It lets users monitor inventory using a centralized dashboard, manage vendors and generate purchase orders. Additionally, professionals can handle group bookings, bulk guest check-ins/outs, employee shifts, housekeeping/maintenance schedules and more.


HotelKey PMS facilitates integration with various third-party booking applications including Booking.com and Expedia. Pricing is available on request and support is extended via phone and other online measures.



LongDescription

Employee Management

Electronic Payments

Price/Margin Management

Customizable Reports

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

For Vacation Rentals

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Data Import/Export

Booking Management

Rate Management

Maintenance Management

Extended Stay

Marketing Automation

Revenue Management

Front Desk Management

Activity Dashboard

Online Booking

Reporting & Statistics

Multi-Property

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Third Party Integrations

Catering Management

Maintenance Scheduling

Inventory Management

Loyalty Program

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

HotelKey is available at $3.00/Per Room/Per Month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

HotelKey

In Person

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Costume Management

eCommerce Management

Template Management

Scheduling

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

EMR/EHR

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Alerts/Notifications

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand. 

HotelKey vs Mindbody

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