It has been a very positive experience. The excellent support is like none I have ever experienced.

High quality guest management software, that provides me with flexible solutions, and provides me with great USA based customer support.

In addition, less people are giving up and choosing to book my place on the booking.com site, which saves me money. Everyone I have dealt with has been patient, kind, and willing to hear me out.

Think is a team and I feel like I am on the team, superb support who are the best I have ever worked with.

Good people to work with, need to understand how they could help more with better reporting, revenue projections, etc.

I have had nothing but positive experiences with ThinkReservations. Their customer service is easily available and they are always happy to help.

I will be happy to answer any concerns from the perspective of a small innkeeper. The Yield management is also simple to set up and an easy way to increase profit with very little work.

We LOVE Think and are so happy we decided to give them a try. Thank you for making such a great product and standing by it with EXCEPTIONAL Customer Service.

More cost effective than previous reservation system. Smooth OTA integration with affordable fees (based on actual bookings not a monthly fee).

Also the customization of automatic email templates is limited. I have been in touch with customer service about both of those things and they are working on it.

My clients really like the product. It integrates well with OTAs and gives the innkeepers everything they need to manage their day to day operations and reservations.

It's pretty intuitive but if I need help, the Help section is great and if I need more help the Customer Service is very responsive.

EVERYTHING, ease of use, wonderful team that is very knowledgeable and helpful.

Ve used 4 other software programs for our 22 room Inn/Restaurant. The ease of programming and customizing with this software has made my work so much easier and my business more successful.

Ease of use, complete and accurate transfer of data from previous system. Think is very responsive to customer requests  for  customization.

Think has wonderful people behind the scenes, and they are open and accessible. They customized the platform to my requirements, and the booking experience is seamless.

Great company to do business with. They are responsive to questions.

Several fantastic results for us using Think are. The seamless transition from our previous software to being live on Think was so amazing.

A good reservation system for small business owners in the hospitality industry. This reservation system is easy to use, easy to install and the customer service is solid.

Having trouble printing detailed receipt from Mac.

The software has demos that are helpful for understanding the program. It has great integration's with various booking websites.

Very user friendly, provides exceptional capabilities for small hospitality properties, affordable and well supported.

We love the ease of use of the software and how intuitive it is.

Always responsive when needed and always implementing new and improved capabilities.

Sometimes hard for me to understand all I need to use.

Setting up the software was difficult for our group.

Now everything is puffy, seems cluttered with pulldown and pop ups. A pain for a busy front desk.

We implemented the booking tool on our website and it has been wonderful. I have been exploring the additional features and slowly utilizing more of what WRP has to offer.

We are happy with the product, price and service.

We are loving how user friendly it is and the ability to use their booking engine has made life so much easier as well.

The manipulation of reservations, availability and pricing is great. Also, the integration with OTA/GDS is seamless.

On the most part it is great although o would love the opportunity to be able to open more than one property at a time.

Our experience has been wonderful. Customers service from our main rep, has been amazing and service from the technical support is always great.

The overall experience has been great. Everything from easily accessing the housekeeping reports to retrieving the information needed to process my monthly sales taxes with the FL Dept of Revenue.

Once set up , its easy to use. And it is compatible to some sites that integrate with it.

To have a system that I can access all parts of without being tied to my physical site allows me to easily check and help staff, answer a guests question, or help with a Group Folio.

It is extremely efficient, and in our business that is very important.

I wish there was an Airbnb integration as manually entering them is a pain.

I like how easy everything is to understand and how simple to navigate through the program.

Software is easy to use, being able to customize email templates is helpful and customer service is outstanding.

It is very nice that the software works with our website for online booking. They also have great customer service.

It has been very customizable, and the support is top notch. Their pricing is very fair an allows small hotels to have the power of online booking without a large investment.

WebRezPro is a great PMS solution for us expecially with its huge number of integrated online travel agencies over the internet.

We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.

Ease of use when training new staff. Great for manipulating hotel reservations.

We have never had a overbooking in 3 years. Customer support is great, very knowledgeable about the system.

We are very happy with the level of support & attention to our account that WebRezPro provides. It is comforting to know that they are so quick to respond to the challenges we encounter.

If we do have questions, however, the WebRezPro support team works tirelessly (and sometimes quiet patiently) to ensure we have the answers.

I have never called for support (during working hours of course) and had no one answer.

What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.

I like that it's cloud based. It's easy for me to log in from home if I need to help an associate.

It does not work well at all on a mobile device.

The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.

I am in accounting, I like that it has interfaces for the other software we use.

When we first started we were so thrilled to have a fantastic calendar to utilize and see our occupancy in a snapshot view.

The system is moderately easy to use and the customer service team is amazing to help when you need it.

Just kidding of course ... but really it would be hard to identify something we don't like.

For the money this is the best product I've used or demo-ed. Its easy to use and the developers keep working to improve it.

US Dollar

ThinkReservations provides a fast, professional and comprehensive property management system (PMS) for independent lodging businesses.


With a blend of business management solutions, integrated payment processing, US-based customer support and direct connectivity with channels such as Booking.com, Expedia, TripAdvisor and Airbnb, ThinkReservations supplies the tools and provides on-going education on market trends that you need to make your business more profitable and productive. Come see why properties across the country are upgrading to ThinkReservations!


 



LongDescription

User Management

Payment Processing

Multi-Channel Management

Price/Margin Management

Customizable Reports

Access Controls/Permissions

Data Synchronization

Reservations Management

Credit Card Processing

Calendar/Reminder System

Spa/Activity Management

Single Property

For Vacation Rentals

Customer Database

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Data Import/Export

Promotions Management

Customer Support

Email Templates

Booking Notes

Availability Indicator

Booking Management

Rate Management

Mobile Access

Channel Management

Third Party Booking

Extended Stay

Event Scheduling

Real-Time Updates

Website Integration

Front Desk Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

Multi-Property

Availability Management

Customizable Templates

Calendar Sync

Discount Management

Customizable Branding

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Customer History

Point of Sale (POS)

Third-Party Integrations

Task Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Please contact ThinkReservations directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

ThinkReservations

In Person

Live Online

Webinars

Documentation

Videos

WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals.


WebRezPro enables property managers to handle front desk, reservations, housekeeping and accounting through a single interface. The system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes opportunities present in the market.


WebRezPro offers an interface with various programs that front-offices already use. This includes Expedia QuickConnect, Booking.com, TravelClick and others in the Global Distribution System. The solution is mac-friendly and runs on mobile devices as well as tablets. The platform's mobile-based features include electronic signature capture, a mobile booking engine and the ability to manage housekeeping reports.


WebRezPro is deployed over a secure internet connection and does not require the user to install or upgrade the software.

Employee Management

Electronic Payments

Dorms

Task Scheduling

Price Optimization

Invoice Management

Reviews Management

Transaction History

Customer Accounts

Guest Communications

Scheduled/Automated Reports

Registration Management

Customizable Fields

Accounting

Multi-Location

Multi-Currency

Email Marketing

Guest Check-in/Check-out

Historical Reporting

Site Reservation Management

Maintenance Management

Site Maps

Credit Card Management

Marketing Automation

Role-Based Permissions

Email Management

Revenue Management

Activity Dashboard

Reputation Management

Cash Management

Billing & Invoicing

Multi-Language

Online Reservations

Commission Management

Billing Rate Management

Private Rooms

Catering Management

Maintenance Scheduling

Inventory Management

Loyalty Program

For Property Managers

General Ledger

Bank Reconciliation

Online Payments

Financial Reporting

Geographic Maps

Template Management

Property Management

Self Check-In/Check-Out

For Hostel/Dorm Managers

Financial Management

Real-Time Data

Analytics

Owner Statements

WebRezPro includes everything you need to run your property in the cloud: front desk, housekeeping, groups, rate management, reports, accounting, booking engine... the works! Also, all of our clients receive a complimentary payment processing integration (Shift4, USA ePay or Stripe, etc.) plus additional free integrations depending on the size of your property. And to top it off: no system setup fees.

ThinkReservations vs WebRezPro

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