Gusto

When I Work

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Ratings & Reviews

Overall Rating

4.67 / 5 (2,444)

4.49 / 5 (808)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

July 4, 2020

July 1, 2020

Pros/Cons

  • Pros

  • The interface was friendly and fun. Easy to hire and fire. The breakdown of taxes was easy to understand.

  • I really enjoy this program, everything is easy to find and very user friendly.

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

  • Pros

  • Great product for the money. Very easy to use. Mobile app functionality is great. Messaging is very easy to use on both ends.

  • Easy of scheduling. I really like the intuitiveness of the product. The support is very responsive as well.

  • Cons

  • The group chat feature looked nice, but the notification capability isn't as fast and efficient as a texting group chat like GroupMe.

  • Administration can be a little clunky due to "action area" issues in their code, but overall a good tool.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

66 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots