PayFocus vs Rippling

RATING:

4.4

(29)

PayFocus has 29 reviews and a rating of 4.41 / 5 stars vs Rippling which has 3041 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (29)
4.9 (3041)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
November 15, 2021
April 24, 2024
Pros/Cons
  • Pros

  • BenefitMall PayFocus has functioned as great HR software for our organization of just over 200 employees.
  • It was easy to use and the customer service support for software was great.
  • Cons

  • The reporting feature was very limited and there were other things it could do.
  • Worked for a short period of time and then stopped. Tried to reset password e-mail never sent.
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  • Pros

  • Everything I need to relate payroll, time off, insurance, is in the same application and its ease of use and navigation is outstanding.
  • The ability to send over time off and have it documented. I also love the dashboard, the cleanness, and seeing team member updates is amazing.
  • Cons

  • Horrible Onboarding for someone who advocates themselves as an onboarding service.
  • Probably more of our problem, but the birthdays are not up to date.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos