The customer support live chat from Live Help  is awesome. Quick response to your questions.

The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.

It is little bit difficult to apply roles to each agent.

Fast, reliable customer support for a reliable and lightweight tool.

More integrations, like phone system integration so when you are chatting your phone automatically does not ring or viceversa.

It was easily integrated in a Word Press site with a few clicks. There is a remote assistance feature where I can help the customer easily almost like I was there with them.

The analytics are great. I love that it serves as a comparison/confirmation tool for Google Analytics as well.

Ease of use and adaptability with our CRM. It gives customers an easy way to communicate with us how they want to.

There are very few things that we could complain about with the software.

And its all back up with excellent customer support.

I just started using this software and so far I like.

Live Help now is better value for money than others on the market, admin panel is reasonably easy. Instalation on the site was easy.

That it is very user friendly, easy to chat with customers who have questions. I like that a notification pops when a visitor comes.

The functions available are amazing and the support is perfection every time.

It is really easy to use. Visitors to our website can reach out to our support team and get a quick response to their questions.

I hate to have a extra chrome tab open and accidentally close it when working on my website and i close the chat out. Needs to have a Imac software like it is available for the Windows OS.

Good product should be backed by good team as well, and this is that good team.

Allows our customers easy access for help with issues that need to be resolved immediately. Love that customers can get on and just get help whenever.

It's been super easy to set up and get running.

The analytics, the integrations with your email and rep!!! He is the best. I highly recommend for anyone with customers.

Wow easy to use and great support. Our costumers are very happy about the service.

Bianca was able to point me in the right direction to correct a typing error in our email response when requesting a copy of the transcript. Excellent customer service and able to help right away.

Works effectively few issues, like detail is good for analyzing website performance.

There were a few issues at first with setting up alerts for pop ups and having some gone missing as dropped chats but this was at our end.

Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

We have used LHN now for over 1 year and we are absolutely satisfied with the product. Its ease of use and exceptional CS staff makes it a hands down winner.

User friendly and easy learn. Our costumers are very happy about the service.

A LiveHelpNow script had been changed which broke our use of it. Jamie spoke with her developers as we were chatting and had them correct it and re-release it.

It was easy to install and it was fairly easy to configure but the live support was great so getting configuration issues worked out was fast.

The features, very good, the agent was very helpful. I would like the survey to be shorter.

Customer service is outstanding. Any time I have needed their assistance, they have been great.

LiveHelp Now is an excellent way for our customers to reach us quickly and have their questions answered without having to pick up a phone and call our office.

One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

It now has the feature of swapping calls which is amazing. Choosing what I like the most is difficult because I like everything about the app.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

It helps us to connect with customer using WhatsApp Business. The best thing about this mode of communication is that it is customer friendly.

US Dollar

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your customer support, contact center, lead generation, and help desk needs.

With LiveHelpNow’s omnichannel capabilities, your team will be able to communicate with customers via any channel all while receiving one streamlined communication history. Communication channels include live chat, SMS text-to-chat, chatbots, Facebook messenger, email, and VoIP call.

Available tools include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, email management, VoIP call management and more!

You’ll also get the most out of your existing tools by integrating with your CRM, CMS, knowledge base, and social media.

You can purchase knowledge base, live chat, and help desk applications on a standalone basis or bundled into one integrated help desk suite.

Quick, easy installation. No setup fees or contract. Free training and 24/7 support.

Trusted by over 8000 businesses worldwide.

LongDescription

Support Ticket Management

Engagement Tracking

Employee Management

Multi-Channel Marketing

Surveys & Feedback

Multi-Channel Management

Lead Capture

Document Storage

Access Controls/Permissions

Transfers/Routing

IT Asset Management

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Voice Mail

Customer Database

Offline Form

Automated Routing

Call Center Management

Data Import/Export

Promotions Management

File Transfer

Email Templates

Self Service Portal

Customer Experience Management

Help Desk Management

Screen Sharing

Mobile Access

Social Media Monitoring

Proactive Chat

Transcripts/Chat History

Performance Metrics

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Role-Based Permissions

Client Portal

Social Media Integration

Real-Time Notifications

Email Management

Ticket Management

Event Triggered Actions

File Sharing

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Website Visitor Tracking

Geotargeting

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Real-time Consumer-facing Chat

Inbox Management

Macros/Templated Responses

Interaction Tracking

Multi-Language

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Remote Access/Control

Feedback Management

Customizable Forms

Social Promotion

Autoresponders

Tagging

Third-Party Integrations

Canned Responses

Live Chat

@mentions

Search/Filter

Real-Time Analytics

Performance Management

Activity Tracking

Single Sign On

Rules-Based Workflow

Call Routing

Workflow Management

Real-Time Reporting

Contact Database

Virtual Assistant

Customizable Reports

SSL Security

Communication Management

Customizable Fields

Configurable Workflow

Real-Time Data

Website Integration

Activity Dashboard

Chatbot

Widgets

Customer History

Customer Communication

Monitoring

Collaboration Tools

Contact Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Monthly Plan:

Live Chat: $ 21.00*
Email-Ticket Management: $ 21.00*
Knowledge Base: $ 21.00*
Call Management: $ 9.00*

More than 3 products = 30% reduction = $ 50.40* for all 4 modules

*Per agent

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

LiveHelpNow

In Person

Live Online

Webinars

Documentation

Videos

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


LiveHelpNow vs WhatsApp

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons