OutboundEngine vs Zoom Workplace

RATING:

4.4

(45)

OutboundEngine has 45 reviews and a rating of 4.36 / 5 stars vs Zoom Workplace which has 13821 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (45)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 14, 2023
May 14, 2024
Pros/Cons
  • Pros

  • I thought the articles and content was the best out of my options and want to save time. I really like the content of the material and the fact that my content is unique to my clients.
  • I also like the monthly call I get from my personal Customer Service agent to make sure I'm not missing any of the features available or to remind me to send over all of my new prospects.
  • Cons

  • The content they post is not relevant and we have not gotten one lead from the service. We are stuck using them even thought the service is terrible, because we signed a 1 year contract.
  • Using them and another 3rd party; Homefinder.com made no since. If one failed, so goes the other.
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  • Pros

  • I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.
  • I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.
  • Cons

  • This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.
  • I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos