The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD.

It is very glitchy and not the most user-friendly for our therapists. We've gotten several complaints from them.

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

I still am not sure if they were lying or just incompetent. Eventually we changed EMRs and moved all the charts to another billing service.

AdvancedMD is very user friendly with all the bells and whistles.

I love the ease in being able to schedule patients and be able to schedule future appointments.

This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it’s great. The  phone version is easy to use.

Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.

Very poor customer service and accessibility to their team.

I really enjoy working with this company. I find them friendly and helpful.

SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing.

Transfering to Advamced MD was the worst decision I made.

WEAK , frustrating software; a poorly implemented EHR.

Customer service is top notch. They answer, the respond, they are kind and easy to understand.

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

The sysrem, as I'm writibng this, is down for unknown reasons and of course, they're closed after 7PM central time. WE HAD lots OF PROBLEMS SCANNING IN labs, reports, etc.

Constant problems with connect and development just does not build features to compensate for shortcomings.

The software had long lag times to find cpt codes and difficulty linking payments. In the end we decided to stop using after one month, but had to pay a buyout of $1,440 dollars.

Very user friendly and good value for the investment.

Great medical billing software. It has a good cost-effective solution to integrated billing.

There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Really liked the ease of navigation and the all around feel of the software and ease to read screens.

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics.

I like the fact that in many respects the system does what we need it to do, and has many features that reduce, if not eliminate paperwork.

I cant place stop payments in fear of them deleting our information due to non-payment.

This ended up causing a total waste of my entire office and back office staff's time.

Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

I LIKE BEING ABLE TO CUSTOMIZE TO OUR NEEDS WHEN NEEDED.

The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.

Unmet needs, lack of communication with us and amongst the team.

The revenue cycle management is a disaster. We have lost thousands of dollars.

Overall pretty good, sometime video doesn’t work.

The customer service in customizing the platform for our needs has been excellent, and the quick access to technical help and answers to questions has also been great.

Great software for private practice, especially if you are also employed elsewhere at the same time.

It has been overall great. Customer support has been a huge strength.

Billing / receipting is easy, and tracking workflow is helpful. Help support people are responsive.

This software has been excellent to integrate everything that I need for my practice.

I have loved Owl from the start. It was a quick learning curve with amazing customer support to help get me all set up.

Right now I have to go into the 'more info' tab and change the cost of the session, then change the setting to 'no show.

Just that it's so streamlined - that's been helpful. It keeps me organized and is generally pretty user-friendly for clients.

The BEST part about OWL is their extraordinary customer service team - they are responsive, clear, personable.

OWL has been very useful for my group practice.

I am quite happy with how I don't have huge paper files to keep track of and that invoicing and receipts are automatically generated. That in itself saves me a LOT of time.

The things I don't like are minor though, and don't really cause issues for me.

I like the quality of the video platform, it is much better the Jane. I also like how there are so many measures that can be sent to clients and how easy it was to create intake forms.

Personal shoutout and thank you to [SENSITIVE CONTENT HIDDEN] who has been very responsive over the years.

I find it much more user friendly than its competition. I'm also a sucker for the fun colours you can create on your calendar.

Some super helpful features, ease of use isn't always high.

For example I have heard from some clients that it is difficult to navigate the client portal. To figure out how to sign in, to find the clinician's availability, etc.

Scheduling and finance section are also user friendly and help to keep track of payments. Lastly the stripe connection is great for accepting credit cards safely.

Their customer service is awesome and super quick. And the software itself makes the part of my job that I like the least (the admin side) somewhat bearable :).

I also love that I can access all the stats I want at the click of a button. I really appreciate all the measurements that are available for use and that they are instantly computed.

I love Owl Practice, and look forward to the updates they continue to make in order to become a better software and applicable for various professions.

The invoicing is super easy. I also really appreciate the client portal,  appointment reminders etc as well as the clinical measures and use them alot.

It functions well for client records and bookings. I wish it were more helpful for employees and taxes but this is an excellent program.

I recommend this product to everyone. I save time and therefore money, feel supported, and efficiently manage my small counselling business.

I haven’t experienced anything I’ve disliked about the software yet.

Occasionally I have difficulty with understanding how to do something - but their customer service folks always guide me through.

It is an easy and intuitive software to use. I enjoy how comprehensive the features are.

And most important of all, to me, is the costumer service is fabulous. Since having OWL I estimate saving at least 5 hours a month of scheduling and billing time, so very much worth the cost.

I really HATE that I can't call Owl, but that they you have to email them and then wait for them to call you back- only if you request it.

No option to adjust late cancel fees (defaults to price per session, which for a lot of clinicians is not the same price as the late cancel fee, have to adjust manually every time).

I have had a great experience with Owl so far. Whenever I have questions, the support team has been prompt, kind, and helpful.

For the most part, my experience with Owl Practice has been excellent.

I love that I can use my pen and tablet to write progress notes if I wish.

I get frustrated with the quirks that haven't been ironed out yet.

Great- user friendly, easy set up. I haven't needed too much tech support and when I do, responses and fast.

Once you get the hang of it, it is easy to use and the integration with Stripe is amazing. I love that I can charge easily and send receipts with just a few clicks.

I find the format and features generally very easy to use, once the set-up is in place. The validated tools, secure messaging, and online booking are great aspects.

Owl's been fantastic; an absolute necessity for me within my practice. Invoicing is quick and easy, and I love that it comes with a therapist listing site.

It is fairly intuitive, has some handy features and the tech team is always available and helpful.

I like the usability and that it makes billing so easy.

What is most valuable are all the integrated features on one platform.

OWL is so easy to use, it has all the features you need and the Staff are amazing.

US Dollar

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart.

With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste.

AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.


LongDescription

Treatment Planning

Patient Records Management

Meaningful Use Certified

Practice Management

Order Entry

Document Storage

HIPAA Compliant

Charting

Patient Intake

ONC-ATCB Certified

Self Service Portal

EMR/EHR

E-Prescribing

Role-Based Permissions

Client Portal

Handwriting Recognition

Voice Recognition

Alerts/Notifications

Decision Support

Physician Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Compliance Tracking

For Physical Therapy

Customizable Forms

Patient Scheduling

Third-Party Integrations

Appointment Scheduling

For Medical Purposes

For Chiropractors

Payment Processing

Collaboration Tools

Template Management

Activity Dashboard

Reporting & Statistics

Patient Management

Claims Management

Appointment Management

Patient Portal

Imaging and X-rays

Diagnostic Reports

For Family Medicine

Drug Reference Database

Self Check-in/Check-out

Medication Management

For Cardiologists

For Dermatologists

For Ophthalmologists

For Obstetrics & Gynecology

For Mental/Behavioral Health

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Windows 7

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Pricing information is available on inquiry.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AdvancedMD EHR

In Person

Live Online

Webinars

Documentation

Videos

Owl Practice is used by clinical practitioners and administrators involved in the health sector. Key features of the platform include appointment scheduling, video therapy, record management, and invoicing. The system includes a calendar for appointments and other events. It supports multiple clinic locations and connects to various client-accessible booking systems. It supports integration with third-party calendar applications and allows for the secure administration of client records, session notes, forms, and documents. This software's payment system can manage client invoices. It generates documentation automatically, and clients can make payments. For online therapy, there is a video platform, and client-clinic communications are secured with data encryption. For marketing to potential clients, Owl Practice links to an online promotional platform. The system uses high-level encryption to ensure it meets regulatory standards and is accessible through standard web browsers.

Electronic Payments

Progress Tracking

Digital Signature

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Calendar Management

Scheduling

Assessment Management

Multi-Location

Compliance Management

Single Provider Practice

Forms Management

Workflow Management

Initial Assessments

Reminders

Progress Reports

Records Management

Multi-Provider Practice

Document Management

Employee Management

Customizable Reports

Task Scheduling

Customer Database

Historical Reporting

Medical Billing

Real Time Reporting

Document Templates

Case Management

Recurring/Subscription Billing

Activity Tracking

SMS Messaging

Wait List Management

Communication Management

Registration Management

Medical History Records

Owl offers 3 pricing tiers for part time practitioners, full time practitioners, and group practices. Plans start at $40 for part time practitioners, $60 for full time practitioners, and $100 for group practices.

AdvancedMD EHR vs Owl Practice

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