Once the back end is set up its' great. Package pricing is easy, reports are excellent and run accurately if your back room system is built correctly.

These have been forwarded to development. Some of our clients are having some trouble with the software depending on what device they are using.

I find it covers every aspect of my business all in one place. It's absolutely user friendly.

I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.

The customer service representation was a wonderful trainer.

Your stuck with their old archaic forms. Charting is a nightmare.

BUT, it's losing my business money if I don't adjust every sale. And, I warned them, 1000's of their existing accounts are at jeopardy also.

Pretty much does everything we want our Medical Spa software package to do. Customer Service department is great.

I am so glad I switched over from patient now this software is user friendly.

I really love the training videos. They walk you through every aspect of the program and help customize the program to your needs.

The account specialists was also very helpful with answering all of my questions, and was super patient with me and all my questions.

The interface is fairly easy to use. Love that it is a one shop fully integrative product that takes care of all of my needs.

Easy to use and integration was not as stressful as I thought it would be.

The billing flows seamlessly into the software. Templates can be customized if so desired and the price is extremely affordable.

Easy to use and has a lot of great features for our practice.

Excellent customer service, excellent software program.

I like that the software has the ability to integrate billing, stuff scheduling and booking in the same software. My experience was positive until now.

Customer support is amazing. The software is easy to use and it’s a great value for the cost.

I found the WorldPay credit card processing not as promoted with very confusing billing and difficult terminal usage.

End-user perspective: I was able to intuitively navigate this system with relative ease from the outset. This made the implementation process virtually painless.

And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things.

Discounts are inconvenient and the setup is tedious.

HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.

But the biggest problem is checking in new clients.

Easy to use...front desk options are pretty descent. They could have some basic features that would make this system awesome.

My experience right from the sales department to the implementing of the program has been exceptional. Everyone I have dealt with so far has been amazing.

The software is very advanced and there are many great aspects like EMR, marketing etc.

Comprehensive software and great support and costumer service.

API Marketing is a wonderful feature. Definitely, a cost- effective program.

I love that this software is so easy to navigate once shown.

Ve been using Aesthetics Pro while working at other spas and for my own. It’s been a terrific experience.

Its a one stop system, covers everything which I like. Good reports, excellent product and service build out, inventory management, etc.

Patients are having trouble filling them out and not able to go back in. Also not showing that forms were completed.

For example, I panicked because on the KIOSK there was no tool bar. Come to find out it was because of the size of my ipad.

A lot of functionality integrated in one system. That is about all I can say that is good about this software.

Great practice management and EMR. Ability to integrate with other systems.

As a Practice Manager I am extremely frustrated with their customer service and technical support.

Nextech support has been great and very responsive. I love the integrations with other services, Nextpatient-for example.

User friendly, customization can be done by the consumer.

NexTech EMR and PM are both very easy to use. The best part is the Help button at the top of the screen that brings you right into the practice manual if you need help with anything.

The transition was easy and we are seeing more patients in a day than we were before. Absolutely love how easy it is to use.

Very expensive you are charged for everything. EMR system can be confusing especially if you are not traditional medicine.

Everyone has been good and timely with call backs.

It's the top of the line. I also like the training, customer service, and ease of use.

Nextech is the best software i would recommend for any practice to Grow in the industry and to keep their patients happy.

Its difficult to use on small handheld tablets and is too expensive for a small practice that does not have MDs in the group.

We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not.

It was easy to work with it once you get a hold of it.

The ease of setting up installation and training was reassuring. Customer service representatives are always helpful, and I look forward to learning what the new modules are all about.

The downside i see is the server and expensive licensing to maintain the servers/hardware site.

NexTech is easy to use, extra easy to train new staff on, and the customization portions are amazing. You can customize the EMR around your specialty needs.

Always upgrading and fixing issues and new products added to make documentation more effortless. Your knowledge base staff is wonderful.

Our sales rep is difficult to get a hold of and communicate with.

It is very user friendly and really dedicated to retina doctors.

Customer support is really terrible. That's just the beginning.

The staff at Nextech helped me get through ALL the Meaningful Use stages and I am very grateful to the staff at Nextech for all their great support.

This is an amazing software where you can perform end to end revenue cycle management services for providers which is not complicated at all.

I love learning new aspects of Nextech. There is always something new to learn that helps with your day to day work.

The vendor is reliable and the product is user friendly and effective.

I can't find much I dislike about this product without it coinciding with user error.

I love the system and its ability to streamline exams through cloud based integration unifying every computer in the office.

Now that I know it better I find it easy to use.

The best thing about NexTech is their customer and technical support. It's quick, reliable, and easy to understand.

In the meantime, we loose a lot of Doctors'time because of no shows. We started with the basic settings and planed to buy several other modules.

We have had many mistakes happen due to this feature.

The inventory tracking system is helpful in tracking current cost vs previous cost and is in general very useful.

US Dollar

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite.

The staff management feature allows users to manage employee timesheets, payroll, commissions and tips. With staff calendars, users can manage staff scheduling and avoid instances of overbooking.

AestheticsPro enables users to store all client information in HIPAA-compliant charts. Users can sign in from any device and access records from any location.

The software also offers marketing management, which allows users to track leads and run targeted email campaigns for customer acquisition. 

With the accounting module, users can generate real-time updated sales and profit reports to make informed decisions. 

LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Document Storage

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Task Scheduling

Retail Inventory Management

SSL Security

Before & After Pictures

Electronic Signature

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Customer Database

Scheduled/Automated Reports

Gift Card Management

Payroll & Commissions

Calendar Management

Sales Trend Analysis

Barcode Recognition

Template Management

Scheduling

Data Import/Export

Promotions Management

Accounting

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Compliance Management

Real-Time Data

Performance Metrics

Historical Reporting

Marketing Automation

Client Portal

Event Scheduling

Forms Management

Email Reminders

ACH Payment Processing

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Real Time Reporting

Commission Management

Employee Scheduling

Customizable Forms

Appointment Management

Records Management

Client Management

Drag & Drop

Customer History

Secure Data Storage

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Data Mapping

For Medical Spas

Discount Management

Transaction Management

Physician Management

SMS Marketing

E-Prescribing

Revenue Management

Document Management

Patient Records Management

Mobile Alerts

On Call Scheduling

Self Service Portal

Mobile Access

Workflow Management

No-Show Tracking

Document Templates

Activity Tracking

Recurring Appointments

Facility Scheduling

Patient Portal

Price/Margin Management

Inventory Replenishment

Sales Tax Management

Touch Screen

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AestheticsPro

Live Online

Webinars

Documentation

Videos

For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used by approximately 7,000 providers and 50,000 office staff worldwide.


The web-based, multi-platform system has a native mobile app where physicians can check appointments, view patient profiles, and access all EMR information from anywhere. The iPad app is built to recreate the feel of a paper charting system, integrating patient photos for personalization, and allowing physicians to draw directly on photos and images. Doctors can flip through patient documents as if they’re paper, view lab results and make to-do lists from the app's dashboard view.


As a modular system, Nextech is adaptable to a practice's individual needs. Additionally, the system is pre-configured with customizable forms and specialty-specific content. There's an optional patient portal available so patients can update their information from anywhere, whenever it’s most convenient for them.



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